Troubleshooting - Acer Extensa 355 User Manual

Troubleshooting

This chapter tells how to deal with common system problems. Read it
before calling a technician if a problem occurs. Solutions to more serious
problems require opening up the system.
system by yourself. Contact your dealer or an authorized service center for
assistance.
8.1 Q & A
Q & A lists possible situations that may arise during the use of your
notebook, and gives easy answers and solutions to these questions.
Q: I prefer using an external keyboard and mouse, but both have
PS/2 connectors and there is only one PS/2 port on the notebook.
How do I connect them to the notebook at the same time?
A: To connect two PS/2-type devices to the notebook, you need to use a
PS/2 Y-bridge connector. See section 4.7.2 for details.
Q: I opened the display and pressed the power switch but the
notebook does not start or boot-up.
A: Look at the status indicator on the display panel.
If the indicator is not lit, no power is being applied to the notebook.
Check the following:
•
If you are running on battery power, it may be low and unable to
power the notebook. Connect the AC adapter to recharge the
battery pack.
Troubleshooting
C h a p t e r
Do not attempt to open the
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