Acer TravelMate 4100 Service Manual
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Acer TravelMate 4100 Service Manual

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See also: User Manual
TravelMate 4600
TravelMate 4100
Aspire 1690
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN
NOTE: Please refer to
Kestrel
Service CD
P/N:VD.A27V7.001

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Summary of Contents for Acer TravelMate 4100

  • Page 1 TravelMate 4600 TravelMate 4100 Aspire 1690 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN NOTE: Please refer to Kestrel Service CD P/N:VD.A27V7.001...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 4600, TravelMate 4100 and Aspire 1690 service guide. Date Chapter Updates 2005/01/27 Modify Right Side illustration on page 11 Modify ODD Disassemble procedures on page 66...
  • Page 3 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Table of Contents Chapter 1 System Specifications Features ............1 Mainboard Placement .
  • Page 7 Table of Contents Chapter 4 Troubleshooting System Check Procedures .........76 External Diskette Drive Check .

  • Page 8: System Specifications

    1600x1200: 120/100/85/75/60 Hz 1400x1050: 60 Hz 1280x1024: 60/75/85/100/120/160 Hz 1024x768: 200/160/120/100/85/75//60 Hz 800x600: 200/160/120/100/85/75/60 Hz MPEG-2/DVD hardware-assisted capability S-video/TV-out (NTSC/PAL) support Aspire CinemaVision video technology (Acer Arcade for Aspire 1690 only) Console display for Arcade media playback status Chapter 1...
  • Page 9 Headphones/Speaker/Line-out jack Infrared (FIR) port Type II PC card slot 4-in-1 card reader (for TM4600/AS1690) 124-pin Acer ezDock connector (for TM4600) DC-in jack for AC adaptor Battery 8-cell of Li-ion battery pack, (2200mAh cell) 4-cell of Li-ion battery pack, (2200mAh cell)

  • Page 10: Mainboard Placement

    Mainboard Placement Top View Chapter 1...

  • Page 11: Rear View

    Rear View Chapter 1...
  • Page 12 ITEM DESCRIPTION ITEM DESCRIPTION LCD Connector CN14 DC JACK LED board connector CN15 CRT connector Lid switch CN16 Docking connector CN10 express card connector CN17 Battery connector CN11 3 IN 1 connector CN18 Fix ODD connector CN13 Speaker connector CN21 Swap ODD connector MD board connector CN24...

  • Page 13: Block Diagram

    Block Diagram 5VPCU Centrino CRANE 3V_ALWAYS 5V / 3.3V / 12V CLOCK GEN Page : 35 +12V DORTHAN ICS954201 CELEROM-M Page : 2 3V_S5 INTEL Mobile_479 CPU Page : 3 , 4 EXT_LVDS PCIE SWITCH EXT_CRT M24P/M26P 3VSUS CIRCUIT 64M / 5VSUS EXT_TV-OUT HOST BUS 400MHz...

  • Page 14: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Just for Starters... TM 4600/ TM 4100 Open View Item Description Item Description Display screen Also called Liquid-Crystal Display (LCD), displaying computer output.
  • Page 15 Just for Starters... AS 1690 Open View Item Description Item Description Display screen Also called Liquid-Crystal Display (LCD), displaying computer output. Microphone Internal microphone for sound recording. Keyboard Inputs data into your computer. Palmrest Comfortable support area for your hands when you use the computer.

  • Page 16: Front Panel

    Front Panel TM 4600,TM 4100 and AS 1690: Item Description Item Description Speakers Left and right speakers deliver stereo audio output. Infrared port Interfaces with infrared devices (e.g., infrared printer and IR-aware computer). Power indicator Lights when the computer is on. Battery indicator Lights when the battery is being charged.

  • Page 17: Left View

    Left View TM 4600 / TM 4100: Item Description Item Description Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. LED indicator Lights up when the optical drive is active. Emergency eject hole Ejects the optical drive tray when the computer is turned off Optical drive eject button Ejects the optical drive tray from the drive.

  • Page 18: Right View

    Right View TM 4600/ TM 4100/ AS 1690 : Item Description Item Description IEEE 1394 port Connects to IEEE 1394 devices. PC Card slot eject Ejects the PC Card from the slot. button PC Card slot Connects to one Type II CardBus PC Card. 4-in-1 card reader Accepts MS, MMC, MS PRO and SD card.

  • Page 19: Rear View

    Description Power jack Connects to an AC adapter. External display port Connects to a display device (e.g., external monitor, LCD projector). 124-pin port Connects to Acer ezDock replicator connector (for TM4600 only) Security keylock Connects to a Kensington-compatible computer security lock.

  • Page 20: Bottom View (Travelmate 4600, Travelmate 4100)

    Bottom View TM 4600 / TM 4100 : Item Description Hard disk bay Houses the computer's hard disk Item Description (secured by a screw). AcerMedia bay release Unlatches the AcerMedia drive for removal of drive. latch (for TM4600 only) AcerMedia bay Houses an AcerMedia drive module.
  • Page 21 AS 1690 : Item Description Hard disk bay Houses the computer's hard disk (secured by a screw). Item Description Battery release latch Unlatches the battery to remove the battery pack. Battery bay Houses the computer's battery pack. Battery lock Locks the battery in place. Cooling fan Helps keep the computer cool.

  • Page 22: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has four lock keys which you can toggle on and off. TM 4600 / TM 4100 AS 1690 Lock key Description...

  • Page 23: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the right-hand side of the keycaps. TM 4600 / TM 4100 Desired action Num Lock on Num Lock off AS 1690 Desired action Num Lock on...

  • Page 24: Indicators

    Indicators Your computer provides an array of three indicators located above the keyboard, in addition to four indicators positioned at the front of the palm rest area. These indicators show the status of the computer and its componetns. TM 4600 / TM 4100 AS 1690 Icon Function...
  • Page 25 In addition, there are two indicators at the front panel. Even when the cover is closed, the state or features can still be seen. Icon Item Description Power Lights when the computer is on. Icon Function Description Charging: the light shows amber when the battery is charging.

  • Page 26: Windows Keys

    Windows Keys The keyboard features two keys that perform Windows-specific functions. TM 4600 / TM 4100 AS 1690 Description Shift Description Shift Chapter 1...

  • Page 27: Launch Keys

    TM 4600 / TM 4100 Euro Alt Gr Euro dollar Alt Gr dollar Note: Launch Key Default Application Acer eManager application (user-programmable) User-programmable Launch key Default application AS 1690 mmable button.. Launch Key Default Application Launch key Default application Acer eManager application (user-programmable)
  • Page 28 Description Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the next Taskbar button) + E (Opens the My Computer window) + F1 (opens Help and Support) + F (opens the Find: All Files dialog box)
  • Page 29 Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSetting in the Acer eManager Fn-F1 set by the Acer Empowering Key. Fn-F3 Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering Key.

  • Page 30: Hot Keys

    Fn-F2 eSetting Launches the eSetting in the Fn-F3 ePowerManagement (ePM) Launches the ePowerManagement in the eManager set by the Acer Empowering Key “e” Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

  • Page 31: Using A Computer Security Lock

    Using a computer security lock A security keylock notch, located on the rear of the computer, lets you connect a Kensington-compatible computer security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.

  • Page 32: Using System Utilities

    Using System Utilities Acer eManager Innovative Acer eManagement software is designed for easy access to frequently used functions. At the press of Acer Empowering Key, the Acer eManager user interface appears, featuring four main settings -- Acer eSetting, Acer ePresentation, Acer ePowerManagement and Acer eRecovery.

  • Page 33: Launch Manager

    Launch Manager Launch Manager allows you to set the two launch keys located above the keyboard. Start You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start All Programs Launch Manager the application. Chapter 1...

  • Page 34: Audio

    Audio The computer comes with 16-bit high-fidelity AC'97 stereo audio, and dual stereo speakers. TM 4600 / TM 4100 AS 1690 Adjusting the Volume Adjusting the volume on the computer is as easy as pressing some buttons. “Hot keys” on page 17 Chapter 1...

  • Page 35: Special Keys

    Fn-F7 Special Keys Fn-F8 You can locate the Euro symbol and US dollar sign at the upper-centerand/or bottom-right of your keyboard. To type: TM 4600/ TM 4100 The Euro symbol Open a text editor or word processor. Fn-Home Note for US keyboard users: Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press the Euro symbol at the upper-center of the keyboard.

  • Page 36: Touchpad

    Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages.
  • Page 37 Function Left Button Righ Button Execute Click twice quickly Tap twice (at the same speed as double-clicking the mouse button) Select Click once Tap once Drag Click and hold. Tap twice quickly. Then slide your On the second tap, finger across the slide your finger touchpad to drag across the...
  • Page 38 Eject ing the optical (CD or DVD) drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. TM 4600 / TM 4100 AS 1690 When the power is off, you can eject the drive tray using the emergency eject hole. Chapter 1...

  • Page 39: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type ® ® Intel Pentium M Processor at 1.5 ~2.13 GHz or higher ® ® Intel Celeron M Processor at 1.3~1.5 GHz or higher CPU package uFPGA 478 CPU core voltage Depend on DVI CPU I/O voltage 1.2V System Board Major Chips...

  • Page 40: System Memory

    System Memory Item Specification Memory controller 915PM/915GM Memory size 256MB/512MB DIMM socket number Supports memory size per slot 1024 MB Supports maximum memory size 2GB (with dual soDIMM modules) Supports DIMM type DDR Synchronous DRAM Supports DIMM Speed 333MHz Supports DIMM voltage 2.6V Supports DIMM package 200-pin SO-DIMM...

  • Page 41: Audio Port

    Item Specification Keyboard controller KBC 97551 Keyboard vendor & model name Standard keyboard w launch button embeded Total number of keypads 88-89 keys Acer Fine Touch keyboard with 5-degree curve (for TM4600/ TM4100 only) Touchpad with 4-way integrated scroll button...
  • Page 42 Keyboard Item Specification 12 function keys four cursor keys two Windows keys Hotkey controls embedded numberic keypad international language support (for TM4600/TM4100) Four easy-launch buttons Internet browser email with LED Empowering key one user-programmable button Two front access LED buttons WLAN LED button Bluetooth LED button Battery...
  • Page 43 LCD :15.4" WXGA LCD Item Specification Vendor & model name Hitachi Samsung N154I1-L09 LP154W01- TX39D85V QDI15TL02- LTN154X3- C1FAA Mechanical Specifications LCD display area 15.4” 15.4” 15.4” 15.4” 15.4” (diagonal, inch) Display technology Resolution WXGA WXGA WXGA WSXGA WSXGA (1280*800) (1280*800) (1280*800) (1280*800) (1280*800)
  • Page 44 LCD: 15” XGA Item Specifications Supply voltage for LCD backlight (Vrms) AC Adapter Item Specification Vendor & model name Delta 3-pin, 19V 3.95A, 64W Hipro 3-pin, 19V 3.95A, 65W Lite-on 3-pin, 19V 3.95A, 60W Details 65W Li-ion battery pack (8-cell) 4-hour battery life (support intel GFX) 3-hour battery life (support ATI X600) 1.5-hour quick-charge, 3.5-hour charge-in use...

  • Page 45: Power Management

    AC Adapter Item Specification Regulatory Requirements 1. FCC class B requirements (USA) 2. VDE class B requirements (German) 3. VCCI classII requirements (Japan) Power Management ACPI Mode Power Management Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown.
  • Page 46 TOSHIBA Model Name MK4025GAS ,KA100A, Pluto MK6025GAS Pluto MK8025GAS, 40GB 8MB, 80GB 60GB Data Storage Physical Per drive, formatted 40.007GB 60.0116GB 80.012GB Data Heads Number of Disks Logical Configuration Heads Cylinders 16,383 16,383 16,383 User Sectors/Track at zone 0 Logical Blocks (LBA) 78,140,160 117,210,240 156,301,488...
  • Page 47 ° ° ° ° ° ° ° ° ° Operating 41 - 131 F (5 to 55 C) 41 - 131 F (5 to 55 C) 41 - 131 F (5 to 55 C) ° ° ° ° ° ° Non-Operating -4 - 140 F (-20 to -4 - 140 F (-20 to...
  • Page 48 HGST Model Moraga+ Moraga Moraga Moraga Moraga HTS424040M9 IC25N060ATM IC25N080ATM HTS541060G9 HTS541080G9 Name AT00 13G1132, R04-0 R04-0 08K635 AT00, 60GB, AT00, 80GB, 40GB, 4200rpm 08K0634, 5400rpm 5400rpm 80GB, 4200rpm 60GB, 4200rpm Configuration Interface ATA-6 ATA-6 ATA-6 ATA-6 ATA-6 Capacity (GB) Sector size (bytes) Recording...
  • Page 49 HGST Dissipation 4.7 W 4.7 W 4.7 W 5.0W 5.0W Startup current (peak, max.) Seek (avg.) 2.3 W 2.3 W 2.3 W Read (avg.) 2.1 W 2.1 W 2.1 W 2.0W 2.0W Write (avg.) 2.2 W 2.2 W 2.2 W 2.0W 2.0W Performance...
  • Page 50 HGST Relative 5% - 95% 5% - 95% 5% - 95% humidity (non- condensing) ° ° ° Maximum 40 C 40 C 40 C wet bulb (non- condensing) Shock (half 800Gs/1ms 800Gs/1ms 800Gs/1ms 1000 G / 1 ms 1000 G / 1 ms sine wave) Vibration 3.01 G (5 - 500...
  • Page 51 Seagate Specification Model Name N2-50 ST960821A N2-50 ST9808210A 60GB, 4200rpm 80GB, 4200rpm Interface (Mbytes/sec.) Ultra ATA/100 Ultra ATA/100 Performance Transfer Rate 48.25 48.25 Max Internal (Mbytes/sec.) Transfer Rate Max External (Mbytes/sec.) Cache, Multisegmented (Mbytes) Average Seek (msec) 12.5 12.5 Average Latency (msec) 4200 4200 Performance Level...
  • Page 52 Storage Item Specifications Details Capacity 40/60/80 GB ATA/100 hard disc drive One 40GB and above E-IDE hard disc One 60GB and above E-IDE hard disc One 5.25-inch internal remobable optical drive Optical Drive Options DVD-Dual drive DVD/CD-RW combo drive DVD-Dual Drive (Read) 24X CD-ROM 8X DVD+R 8X DVD-R...
  • Page 53 DVD ROM Item Specification Model Name QSI, SDR-083 Diameter 12cm and 8cm Capacity 4.7 GB(mode 1, 12cm disk) Transfer rate 11.08 MB/s max(read) Access Time DVDROM 120 (typical) Voltage DC +/- 5V +/-5% Current 1.5 A (max) Dimension 128.0x12.7x129.0 Weight Aluminum 195 g Metal 235 g MTBF...

  • Page 54: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 55: Information

    System BIOS Ver: S3A11 ATi 008.018M.039.000 VGA BIOS Ver: 1A20 KBC Ver: xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number: Product TravelMate 4600 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help ↑ ↓ Select Item F5/F6 Change Values Setup Defaults ← → Exit Select Menu...

  • Page 56: Main

    Main This menu provides you the information of the system. PhoenixBIOS Setup Utility Info. Advanced Security Boot Exit Main Item Specific Help System Time: [02:19:31] System Date: [04/21/2004] <Tab>, <Shift-Tab>, or <Enter> selects field. Shows system base memory size System Memory: 624 KB Extended Memory: 522240 KB...
  • Page 57 Parameter Description D2D Recovery Allow user to enable/disable the Disk-to-Disk recovery Processor Power Selects the Processor Power Management desired: Management Disabled= C states and GV1/GV3 are disabled GV1/GV3 only= C states are disabled C States Only= GV1/GV3 are disabled Enabled= C States and GV1/GV3 are enabled Chapter 2...

  • Page 58: Advanced

    Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Serial Port A [Auto] [Auto] Infrared Port : Configure serial port A using options: Parallel port: [Auto]...
  • Page 59 Description Option Parallel port Configure serial port B using options: Disabled [Disabled]: No configuration Enabled [Enabled]: User configuration Auto [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayedd when controlled by OS Mode Set the mode for the parallel port using Output only options: Bi-directional...

  • Page 60: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Exit Info. Main Advanced Boot Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Supervisor Password Clear HDD Password Is: HDD Master ID: controls accesses to the 43883467...
  • Page 61 Parameter Description Option Set HDD Password When shown as [Locked], the hard drive Enter password currently can not be changed or disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on. Press [Enter] to input change, or disable hard drive password.
  • Page 62 User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered does not match the actual current password: Setup Warning...

  • Page 63: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. PhoenixBIOS Setup Utility Boot Info.

  • Page 64: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Info. Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save Discard Changes your changes to CMOS.

  • Page 65: Chapter 3 Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 66: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
  • Page 67 Screw Type Location Quantity M2.5*6 Remove the IO bezel then you will see. M2.5*6 Remove the heatsink cover then you will see. M2.5*6 Remove the HDD cover then you will see. M2.5*3 Detach the HDD module then you will see. M2.5*3 Remove the battery then you will see.

  • Page 68: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 69 LCD Module 4 screw pads LCD Bezel *6 hinges *2 brackets LCD Inverter Antenna set LCD Cover Assembly LCD Cable LCD Brackets Screw List Item Description SCREW M2.0X3.0-I-NI- 86.A03V7.012 NYLOK SCREW I2.5*3M- 86.T25V7.012 BNIH(M2.5L3) SCREW M2.5*4L-BZN- 86.A03V7.006 NYLOK SCREW M2.0X5-I-NI- 86.T23V7.006 NYLOK SCREW MM25060IL69...

  • Page 70: Removing The Battery Pack

    Removing the Battery Pack NOTE: This chapter is base on Aspire 1410 and Aspire 1680 to edit. Since they have the similar disassemble and reassemble procedures. Unlock the battery lock. Slide the battery latch as shown then remove the battery pack. Chapter 3...

  • Page 71: Removing The Hdd

    Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws holding the HDD cover. Remove the HDD cover. Detach the HDD module then remove it. Removing the Memory and the Wireless LAN Card Remove the two screws that secure the RAM/Wireless cover.

  • Page 72: Removing The Thermal Module And Cpu

    Removing the Thermal Module and CPU Remove the two screws holding the IO bezel. Then remove the IO bezel. Remove the two screws that secure the heatsink cover. Remove the heatsink cover from the main unit. Disconnect the fan cable. Remove the four screws that secure the thermal module.

  • Page 73: Removing The Odd Module

    Removing the ODD Module Remove the three screws holding the middle cover. Detach the middle cover carefully. Turn over the keyboard as shown. Disconnect the keyboard cable from the main board then remove the keyboard. Remove the screw that fastens the ODD module. Turn over the notebook computer then detach the ODD module carefully.

  • Page 74: Removing The Lcd Module

    Removing the LCD Module Remove the three screws holding the keyboard cover. Open the LCD module as the picture shown then detach the keyboard cover from the main unit. Remove the two screws that secure the keyboard as shown. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. Pull out the antenna set with a tweezers then take out the antenna set from the main unit.

  • Page 75: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove the two screws holding the switch board. Remove the switch board. Disconnect the touchpad FFC from the main board. Disconnect the bluetooth cable. Remove the five screws that secure the upper case.

  • Page 76: Disassembling The Upper Case Assembly

    Disassembling the Upper Case Assembly Disconnect the touchpad board to touchpad FFC. Disconnect the touchpad board to main board FFC. Then detach the touchpad board to main board FFC from the touchpad board. Remove the three screws that secure the touchpad board. Remove the touchpad board from the upper case.

  • Page 77: Disassembling The Lower Case Assembly

    Disassembling the Lower Case Assembly Disconnect the MDC cable from the modem board. Detach the MDC cable from the main board. Remove the two screws holding the modem board. Remove the modem board from the lower case. Disconnect the speaker cable from the main board. Remove the two screws that secure the main board.
  • Page 78 13. Then remove another two screws holding the speaker set on the other side. 14. Then take out the speaker set from the lower case. Chapter 3...

  • Page 79: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Disconnect the inverter board then remove it. Remove the three screws holding the right hinge. Then remove the three screws that secure the left hinge.
  • Page 80 13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. Chapter 3...

  • Page 81: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module Remove the four screws as the picture shows.
  • Page 82 Chapter 3...

  • Page 83: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 84: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 85: Memory Check

    Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

  • Page 86: Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 87: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 88 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 89: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 90 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 91 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 77. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 92: Post Code

    POST Code Code Beeps For Boot Block in Flash ROM Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 93: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 94 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from Enter BIOS Setup Utility to execute “Load Default Settings, then actual size.
  • Page 95 Power Management-Related Symptoms Symptom / Error Action in Sequence System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Default Settings”, then installed devices.

  • Page 96: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 97: Undetermined Problems

    System Check” on page 77): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 98: Use Napp Cd To Build Master Hard Disc Drive

    Use NAPP CD to Build Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 99 Select CD to Disk Revocery. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
  • Page 100 Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

  • Page 101: Disk To Disk Recovery

    Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 102 Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.
  • Page 103 After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
  • Page 104 You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

  • Page 105: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Chapter 5...

  • Page 106: Rear View

    Rear View Chapter 5...
  • Page 107 ITEM DESCRIPTION ITEM DESCRIPTION LCD Connector CN14 DC JACK LED board connector CN15 CRT connector Lid switch CN16 Docking connector CN10 express card connector CN17 Battery connector CN11 4 IN 1 connector CN18 Fix ODD connector CN13 Speaker connector CN21 Swap ODD connector MD board connector CN24...

  • Page 108: Rtc Jumper

    RTC Jumper Chapter 5...

  • Page 109: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 110: Exploded Diagram

    Exploded Diagram Chapter 6...

  • Page 111: Parts

    Illustration Part Name Description Acer P/N Adapter ADAPTER 65W 3 PIN AP.06501.005 DELTA SADP-65KB BFD ADAPTER 65W 3 PIN AP.06503.006 LITE-ON PA-1650-02 Q2 ADAPTER 65W 3 PIN AP.06506.001 HIPRO HP-OK066B13QT Battery BATTERY SANYO LI-ION ZL1A BATTERY (SANYO BT.T5003.001 4S2P 4.4A 4UR18650F-2- 8 CELL) S.P.
  • Page 112 Illustration Part Name Description Acer P/N TOUCH PAD BOARD ZL1A TOUCH PAD 55.T50V7.002 BOARD ASSY S.P. Cable FFC CABLE - TP/B TO ZL1A TOUCH PAD 50.T50V7.001 BOARD M/B (FFC) ASSY S.P. MODEM CABLE ZL1A MODEM CABLE 50.T50V7.002 ASSY S.P. POWER CORD US ET2S POWER CORD S/ 27.A03V7.001...
  • Page 113 Illustration Part Name Description Acer P/N LOWER CASE FOR ZL2 BASE ASSY W/ 60.T63V7.001 SWAP W/SPEAKER MEDIA BAY S/P UPPER CASE W/ ZL2 TOP COVER TM 60.T63V7.002 TOUCHPAD, BRACKET, ASSY CONDUCT PAINT MIC,BLUETOOTH CABLE DIMM/WIRELESS ZL1 DDR COVER ASSY 42.T63V7.001...
  • Page 114 Illustration Part Name Description Acer P/N DVD/CDRW COMBO ZL1 COMBO (QSI SBW- 6M.T50V7.001 MODULE 24X QSI SBW- 242C) W/MB ASSY S.P. 242C SWAP DVD/CDRW COMBO ZI6 COMBO SBW-242C KO.02407.014 DRIVE 24X QSI SBW- S/P-QSI 242C OPTICAL DEVICE ZL1 CD ROM/B ASSY 55.T50V7.003...
  • Page 115 Illustration Part Name Description Acer P/N HDD/Hard Disk Drive Toshiba PLUTO 40G Toshiba PLUTO 40G KH.04004.002 4200rpm MK4025GAS 4200rpm MK4025GAS ,KA100A F/W:KA100A ,KA100A F/W:KA100A SEAGATE 40G 4200rpm SEAGATE 40G 4200rpm KH.04001.010 ST94019A, 2MB F/ ST94019A, 2MB F/ W:3.05 W:3.05 TOSHIBA PLUTO 60GB HGST MORAGA 60GB KH.06007.006...
  • Page 116 Illustration Part Name Description Acer P/N TM4500/TM4000/TM2300 ZL1A K/B EUGO-U/I KB.T5007.007 KEYBOARD DARFON U.K.ASSY S.P. TM4500/TM4000/TM2300 ZL1A K/B EUGO- KB.T5007.008 KEYBOARD DARFON GERMAN ASSY S.P. German TM4500/TM4000/TM2300 ZL1A K/B EUGO-ITALIAN KB.T5007.009 KEYBOARD DARFON ASSY S.P. Italian TM4500/TM4000/TM2300 ZL1A K/B EUGO- KB.T5007.010...
  • Page 117 Illustraion Item Description Acer P/N LCD MODULE 15 IN. SXGA ZL1 15" LCD SXGA+ (TM- 6M.T50V7.026 CMO N150P2-L04 - LIGHT CMO) ASSY S.P. NEW GREEN SILIVER COLOR LCD 15" TFT SXGA+ CMO ZI3 15" SXGA LCD S/P- LK.1500D.003 N150P2-L04 LCD INVERTER BOARD ZL1A LCD INVERTER 19.T50V7.001...
  • Page 118 Illustraion Item Description Acer P/N LCD MODULE 15 IN. SXGA ZL1 15" LCD SXGA+(TM- 6M.T50V7.028 SAMSUNG LTN150P4-L03 - SAM) ASSY S.P. NEW LIGHT GREEN SILVER CO;OR LCD 15 IN. TFT SXGA+ ZI6 15" SXGA+ LCD S/P- LK.15006.006 SAMSUNG LTN150P4-L03 SAMSUNG...
  • Page 119 Illustraion Item Description Acer P/N LCD MODULE 15.4 IN. ZL2 15.4" LCD WXGA (TM 6M.T63V7.012 WXGA LG LP154W01-A5 1- LG) ASSY S.P. NEW LIGHT GREEN SILVER COLOR LCD 15.4 IN. WXGA LG ZL2 15.4" LCD (LG) PANEL LK.15408.005 LP154W01-A5 ASSY S.P.
  • Page 120 Illustraion Item Description Acer P/N LCD MODULE 15.4 IN. ZL1A 15.4" LCD WXGA (TM 6M.T63V7.014 WXGA SAMSUNG QDI) ASSY S.P. NEW LTN154X3-L01-LIGHT COLOR GREEN SILVER LCD 15.4 IN. WXGA ZL2 15.4" LCD (SAMSUNG) LK.15406.005 SAMSUNG LTN154X3-L01 PANEL ASSY S.P. LCD INVERTER BOARD ZL1A LCD INVERTER 19.T50V7.001...
  • Page 121 Illustraion Item Description Acer P/N MEMORY MEMORY DDR333 256MB MEMORY DDR333 256MB KN.25602.012 INFINEON INFINEON HYS64D32020HDL-6-C HYS64D32020HDL-6-C (.11u) (.11u) 256M Micron SO-DIMM 256M Micron SO-DIMM KN.25604.016 DDR333 256MB DDR333 256MB MT4VDDT3264HG-335C2 MT4VDDT3264HG-335C2 MEMORY DDR333 256MB MEMORY DDR333 256MB KN.2560B.008 SAMSUNG...
  • Page 122 Illustraion Item Description Acer P/N LCD SCREW RUBBER PAD ZL1A RUBBER PAD-UP 47.T50V7.003 S.P. LCD BEZEL RUBBER PAD ZL1A RUBBER PAD-2 S.P. 47.T50V7.004 WEIGHT SAVER ZL1 WEIGHT SAVER S.P. 60.T50V7.008 2nd HDD BASE W/ ZL1 2ND HDD BASE ASSY 60.T50V7.009 CONNECT S.P.

  • Page 123: Appendix A Model Definition And Configuration

    Appendix A Model Definition and Configuration TravelMate 4100 series Model Memory Optical Mini PCI Battery Number Card TM4101L PM730 15.0" DDR333 60GB 8x DVD- Intel220 Li-lon- 2x256MB Dual Crane M24P/ 8cell 64MB TM4101WL PM730 15.4" DDR333 60GB 8x DVD- Intel220 Li-lon- WXGA 2x256MB...

  • Page 124: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 125: Microsoft Windows Xp(Home) Environment Test

    Microsoft Windows XP (Home) Environment Test Component Manufacturer Specifications Mobile, Intel Pentium M, 533MHz Intel Pentium M 740 ( 1.73GHz/2M/533M FSB ) FSB, Regular, uFCPGA, 2MB L2 Mobile, Intel Pentium M, 533MHz Intel Pentium M 730 ( 1.6GHz/2M/533M FSB ) FSB, Regular, uFCPGA, 2MB L2 Mobile, Intel Pentium M, 400MHz Intel Pentium M 715A ( 1.5GHz/2M/400M FSB )
  • Page 126 Component Manufacturer Specifications Memory ( 256MB) 1.25" module, DDR-333 Nanya ( .11u) 1.25" module, DDR-333 Infineon HYS64D32020HDL-6-C 32x64 (.11u/G) 1.25" module, DDR-333 Micron MT4VDDT3264HG-335C2 (0.11u/512Mb) 1.25" module, DDR-333 Micron MT8VDDT3264HDG-355C3 1.25" module, DDR-333 Samsung M470L3224FT0-CB3 (.13u) Memory 512MB 1.25" module, DDR-333 Infineon 1.25"...
  • Page 127 Component Manufacturer Specifications Battery Li-Ion Simplo Simplo Li-Ion 8 Cell 916-3020 4S2P,4.4A / AHA842221I0 Battery Li-Ion Sanyo Sanyo Li-Ion 4 Cell 4UR18650F-QC141 ZL1,4S1P,2.2A / AHA44122A01 Battery Li-Ion Panasonic Panasonic Li-Ion 4 Cell CGR-B/ 423AE,ZL1,4S1P,14.8V,2.2A / AHA44122712 Battery Li-Ion Simplo Simplo Li-Ion 4 Cell 916-2990 4S1P,2.2A / AHA44122909 2nd battery Sanyo...

  • Page 128: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

This manual is also suitable for:

Aspire 3510Travelmate 4600Aspire 1690

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