ForaCare FORA 6 Plus Faq

ForaCare FORA 6 Plus Faq

Blood glucose and multi-functional monitoring system
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ForaCare Suisse AG
Blood Glucose and Multi-Functional
Monitoring System FAQs
Version: Rev 5.4
Release date: 5 Aug. 2022
Editor: Joey Yang

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Summary of Contents for ForaCare FORA 6 Plus

  • Page 1 ForaCare Suisse AG Blood Glucose and Multi-Functional Monitoring System FAQs Version: Rev 5.4 Release date: 5 Aug. 2022 Editor: Joey Yang...
  • Page 2: Table Of Contents

    Table of contents Troubleshooting Troubleshoot abnormal results and error messages ......... 4 Power How long will my battery last? ..............5 Would low battery cause inaccurate test results?........5 Would replacing the battery cause memory loss? ........5 Why does my meter display a battery symbol? ......... 5 General Blood Glucose Questions Which test strips go with my FORA BGM? ..........
  • Page 3 Q21. How do I clean my lancing device? ............18 Q22. How do I dispose of my FORA BGM? ............. 18 Test Strips Q23. What do FORA test strips offer? .............. 19 Blood Glucose Test Strips 3 in 1 (BG/HCT/HB) Test Strip β-Ketone (KB) Test Strip Uric Acid (UA) Test Strip Total Cholesterol (TCH) Test Strip...
  • Page 4: Troubleshooting

    Troubleshooting Q1. Troubleshoot abnormal results and error messages Situation Root Cause Solution (1) The strips could be expired or malfunctioned due to improper (1) Using old or expired test strips. storage. (2) The blood samples were Please use new strips within the obtained from different sites expiry date.
  • Page 5: Power

    Power Q2. How long will my battery last? Depending on which FORA device you own, the BGMs provide a battery life of 600 to 1000 measurements. The battery’s lifespan can vary considerably by how it is used, maintained, and charged. Temperature and testing frequency are also important factors.
  • Page 6: General Blood Glucose Questions

    General Blood Glucose Questions Q6. Which test strips go with my FORA BGM? 1. FORA 6 Series FORA 6 Plus FORA 6 Connect FORA 6 GTel (GD81) (GD82) (GD84) FORA 6 FORA 6 FORA 6 FORA 6 FORA 6 β- Ketone Strip...
  • Page 7 2. FORA Diamond Series FORA Diamond PRIMA FORA Diamond VOICE (DM10) (DM20) FORA Diamond BG Strip (ACS044) FORA Diamond MINI FORA Diamond GD50 (DM30ab) (GD50ab) Back to Top...
  • Page 8 3. FORA ADVANCED pro Series FORA ADVANCED pro (GD40g/h) FORA ADVANCED pro FORA ADVANCED pro β- Ketone Strip BG Strip (ACS047) (ACS052) Back to Top...
  • Page 9 4. FORA COMFORT Series: FORA COMFORT FORA COMFORT FORA COMFORT FORA COMFORT basic plus plus mini check (G20) (G30a) (G71a) (G40) FORA COMFORT FORA COMFORT FORA COMFORT check basic BG Strip BG Strip BG Strip (ACS042) (ACS043) (ACS041) Back to Top...
  • Page 10: Q7. What Do I Need To Know Before Using Fora's Bgms

    Q7. What do I need to know before using FORA’s BGMs? The β-Ketone, total cholesterol, and uric acid test strips shall NOT be used on newborns. Use the devices ONLY for the intended use described in the manual. For single use only. Do NOT use expired test strips;...
  • Page 11: Q8. Why Do I Need To Code My Meter Before Use, And How

    Q8. Why do I need to code my meter before use, and how? FORA’s devices do not need coding except for special strips: β-Ketone, Urine Acid, and Total Cholesterol test strips. You would need to code the meter every time you begin to use a new vial of β- ketone, Total cholesterol, and Uric acid test strips by setting the meter with the correct code.
  • Page 12: Q9. What Situations May Cause Incorrect Measurements

    Q9. What situations may cause incorrect measurements? 1. Using other substances to perform a test can lead to incorrect results. Please use only fresh whole blood samples. 2. Results may be inaccurate when you have abnormally low blood pressure or are in shock.
  • Page 13: Q10. How Do I Know If Sufficient Blood Has Been Applied To The Test Strip

    Q10. How do I know if sufficient blood has been applied to the test strip? If insufficient blood is applied, an error beep occurs, and an error code appears on the screen (please refer to the Owner’s Manual and check error messages.) Please review the instructions and repeat the test with a new test strip.
  • Page 14: Q12. Why Do I Get Different Results In Successive Measurements Using The Same Meter

    Q12. Why do I get different results in successive measurements using the same meter? (1) Test strip problems: A. Test strip expired B. Test strip contaminated or damaged C. Not enough blood applied to the test strip (2) Meter problems: A.
  • Page 15: Q13. What Are The Precautions For Lancing Devices

    Q13. What are the precautions for lancing devices? 1. Never share a lancet or a lancing device. 2. Always use a new, sterile lancet. Lancets are for single use only. 3. Avoid getting hand lotion, oils, dirt, or debris in or on the lancets and the lancing device.
  • Page 16: Q15. Which Testing Sites Can Be Used With Fora's Bgms

    Q15. Which testing sites can be used with FORA’s BGMs? 1. Home use (1) Fingertips (capillary), palm, forearm, and upper arm blood are the alternative testing sites in FORA’s glucose and BG/HCT/HB (3 in 1) test strips. (2) Fingertips (capillary) blood is the only testing site in β-Ketone, urine acid, and total cholesterol test strips.
  • Page 17: Q17. What Is A Ketone Warning

    Q17. What is a ketone warning? When your blood glucose result is higher than 240 mg/dL (13.3 mmol/L), the meter displays the blood glucose reading as well as a Ketone warning (flashing KETONE and” ”). The ketone warning is to notify you that you may be at risk of elevated Ketone levels, and a Ketone test is recommended.
  • Page 18: Caring For Your Devices

    Caring for Your Devices Q19. When should I clean and disinfect my FORA BGM? Clean your meter once a week or any time blood gets on the meter. You should also clean the meter before letting anyone else handle it. Q20.
  • Page 19: Test Strips

    Test Strips Q23. What do FORA test strips offer? Blood Glucose Test Strips   FORA 6 Applicable Meters: FORA Applicable Meters FORA 6 Plus/ Connect/ GTel FORA Diamond PRIMA/ VOICE/ (ACS045) Diamond  Enzyme Type: GDH-FAD MINI/ GD50 (ACS044) ...
  • Page 20: In 1 (Bg/Hct/Hb) Test Strip

    3 in 1 (BG/HCT/HB) Test Strip  Applicable Meters: FORA 6 Plus/ Connect/ GTel  Enzyme Type: GDH-FAD FORA 6  Sample Size: 0.5 uL (ACS051)  Reaction Time: 5 Seconds  Hematocrit Range: 0 ~ 70%  Measuring Range: BG: 10 ~ 600 mg/dL(0.55 ~ 33.3 mmol/L)
  • Page 21: Uric Acid (Ua) Test Strip

    Uric Acid (UA) Test Strip FORA 6  Applicable Meters: FORA 6 Plus/ Connect/ GTel (ACS057)  Enzyme Type: Uric Acid Catalyst  Sample Size: 1.0 uL  Reaction Time: 15 Seconds  Hematocrit Range: 0 ~ 70%  Measuring Range: 3 ~ 20mg/dL (0.179~1.190mmol/L) ...
  • Page 22: Q24. Can I Use The Fora's Test Strips On An Airplane

    Q24. Can I use the FORA’s test strips on an airplane? Yes, you can use it on an airplane. The most common physical factors for the accuracy of blood glucose strips are altitude (oxygen) and temperature. You can use the FORA’s BGM on an airplane because the cabin pressure (oxygen) and temperature are within our tolerance range at any altitude.
  • Page 23: Control Solution

    Control Solution Q26. How do I do control solution tests? Insert the test strip into the test slot of the device. Wait for the device to display the blood drop. Auto QC mode in FORA 6 series and GD40g/h: The meter automatically detects the difference between the control solution and blood samples, marking the result as a control solution test with “QC”...
  • Page 24: Q27. Where Can I Find The Control Solution Range

    (1) Choose the correct user QC Mode during the mode and test again. The reading is higher/ lower than control solution test). (2) Use ForaCare control the range printed on the strip vial/ (2) You may be using a solution only. foil pack.
  • Page 25: Universal Tone

    List of FORA devices that have universal tone: 1. FORA 6 series: FORA 6 Plus (GD81), FORA 6 Connect (GD82), and FORA 6 Smart (GD83). 2. FORA ADVANCED pro series: FORA ADVANCED pro (GD40g/h).
  • Page 26: Q30. How Do I Interpret The Universal Tone

    Q30. How do I interpret the universal tone? In universal tone, the blood glucose results break down into individual digits, and each digit represents the corresponding number of beeps. The result is repeated three times, with two quick beeps in between. For example, 2 quick beeps – results – 2 quick beeps –...
  • Page 27: Q31. How Does Universal Tone Recall Results

    Q31. How does universal tone recall results? Only the most recent result saved can be announced acoustically. If you press MAIN to turn the meter on, you will first hear a Long-Beep, which stands for power on, then the most recent result. Only the average for the last 7 days is announced acoustically.
  • Page 28: Data Management

    1. Smartphone APP (for Android and iOS): (1) iFORA BG (free download) For iOS platform, please go to: https://itunes.apple.com/us/app/ifora-diabetes-manager/id528184925?mt=8 For Android platform, please visit: https://play.google.com/store/apps/details?id=com.foracare.ifora&hl=en (2) iFORA MP (free download) For iOS platform, please go to: https://itunes.apple.com/us/app/ifora-mp/id834184294 For Android platform, please visit: https://play.google.com/store/apps/details?id=com.foracare.tdlink.mp...
  • Page 29: Q33. What Are The Supported Operating Systems In Fora Healthcare System Software

    Windows 7 64Bit Blood Glucose FORA Diamond MINI Windows7 32Bit Monitors FORA Diamond GD50a Windows 8 FORA COMFORT G30 Windows 10 FORA 6 Plus 2020.12.08 Supported Languages: 2-in-1 Blood FORA D40 English, German, Pressure Monitors FORA D40Pro French, Italian, Dutch,...
  • Page 30: Q34. How Do I Switch The Blood Glucose Unit In Ifora Bg

    Q34. How do I switch the blood glucose unit in iFORA BG? 1. Select 『Setting』 2. Select『 Glucose Target』 3. Press 『mmol/L』to switch the unit. 4. And then, your measurement unit switches to mmol/L. Back to Top...
  • Page 31: Q35. What Does Bolus Calculator Do In Ifora Hm

    Q35. What does Bolus Calculator do in iFORA HM? Bolus Calculator: The idea of Bolus Calculator is the formula to help patients calculate how much insulin should be used to reduce their actual blood glucose to their goal (target) blood glucose.
  • Page 32 Carbohydrate factor (also called Carbohydrate/Insulin ratio or C/I ratio): The number of carbohydrates per unit insulin can handle. Carbohydrate intake: The amount of carbohydrate intake (unit: g). IOB (Insulin on Board): The calculation tells you how much insulin is still active in your body from previous bolus doses.
  • Page 33: Q36. What Is The Difference Between Bluetooth V3 And V4

    (2) You can directly pair with your APP (iFORA BG) without additional pairing on OS settings. (3) Low Energy (save electricity) (4) Please connect to the meter by following GATT service: UUID Base: 1212-efde-1523-785feabcd123 Service UUID: 0x1523 Characteristic: 0x1524 (write/notify) Please refer to the following link for further information: https://foracare-suisse-ag.box.com/s/h54mphhr6r92wnzw5x9hrtbs7xx1qn9r Back to Top...
  • Page 34: Q37. How Do Fora Bgms Transmit Data And Manage Media

    Transmission Tool Data management iFORA HM FORA 6 Connect (GD82) Bluetooth Built-in Bluetooth TeleHealth System Healthcare Software FORA 6 Plus (GD81) Cable Strip port to USB TeleHealth System FORA 6 Gtel (GD84) GPRS (3G/4G) SIM Enabled (3G/4G) TeleHealth System Diamond PRIMA (DM10)

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