Harman Kardon HS 300 Owner's Manual page 58

TROUBLESHOOTING GUIDE
SYMPTOM
Some remote buttons do not operate • Function not permitted at this time
during DVD play; prohibited symbol
Ø appears
The OSD menu is in a foreign
language
The Ø symbol appears
Picture is displayed in the
wrong aspect ratio
Disc will not copy to VCR
Password not accepted.
Disc Drawer remains open indefinitely • Drawer does not close automatically
Screen Saver not activated
Front-panel PBC indicator remains
list even when PBC setting is Off
in System Setup menu
Pressing Setup Menu button during
disc playback displays Player
Information menu
Cannot program playlist
In addition to the items shown above, additional information on troubleshooting possible problems with your HS 300, or installation-related issues,
may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com.
58
CAUSE
• Incorrect OSD language
• Requested function not available
at this time
• Incorrect match of aspect-ratio
settings to disc
• Copy protection
• Incorrect password being used or
password has been forgotten
• Screen saver will not activate when
cursor is on top main title line of OSD,
or in column of icons on left side of
screen
• PBC indicator reflects disc encoding,
not HS 300 status
• This is normal behavior when activating • Press Setup Menu button a second time to view System
OSD during disc playback
• Programmed play is not available for
all disc types
• HS 300 must be in Stop mode to
program a playlist
SOLUTION
• With most discs, some functions are not permitted at certain
times (e.g., Track Skip) or at all (e.g., direct audio track
selection).
• Change the display language selection in the System Setup
menu.
• Certain functions may be disabled by the DVD itself during
some passages of a disc.
• Change aspect-ratio settings.
• Many DVDs are encoded with copy protection to prevent
copying to VCR.
• Stop play of disc and clear all displays from screen.
Press and hold Clear Button until the display blinks.
This resets the password and all settings to their defaults.
You will need to reenter all audio, video and system settings.
• Press Open/Close button or turn off HS 300 to
close disc drawer.
• Move cursor to main disc information or playlist area
to avoid burn-in on plasma and CRT displays.
• This is normal behavior.
Setup menu.
• Programmed play is available only for CDs, DVD-Audio and
Video discs, MP3s, WMAs and JPEGs. Programmed play
is not available for VCD discs or for files stored on
a USB device.
• Stop play of disc before programming a playlist.