Cisco CCNA 2 Instructor Manual page 200

students will be able to use the lessons learned from failed problem-solving attempts to save
time when they try to solve new problems. Chapter 5, Research, Documentation, and Testing,
is a good resource for students to learn how to conduct site surveys, keep work logs, produce
engineering reports, and create portfolios.
Web Links
Dartmouth Problem-Solving and Design Method: http://thayer.dartmouth.edu/teps/index.html
Copyright © 2004, Cisco Systems, Inc.
199 - 238 CCNA 2: Routers and Routing Basics v3.1 Instructor Guide – Appendix B