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en Troubleshooting
28.1 Malfunctions
Fault
The appliance is not
working.
Appliance is not heat-
ing, the colon flashes
in the display and a
appears.
The appliance door
cannot be opened
and
lights up in
the display.
The appliance door
cannot be opened
and
lights up in the
display.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
flashes in the dis-
play and the appli-
ance does not start.
appears in the
display.
A message with
appears in the dis-
play, e.g. - .
34
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Deactivate demo mode within 5 minutes by changing the last basic setting (depending
2.
on the appliance type or ) to .
→ "Basic settings", Page 18
The childproof lock locks the appliance door.
Use
to deactivate childproof lock.
▶
→ "Childproof lock", Page 24
The cleaning function locks the appliance door.
Allow the appliance to cool down until goes out in the display.
▶
→ "Pyrolysis", Page 28
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 21
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 18
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
The cooking compartment is too hot for the selected operation.
Switch off the machine and allow it to cool.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
Implement new settings, if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 20
Electronics fault
Press
.
1.
If necessary, reset the time on the clock.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. State the exact error
2.
message and the E no. for your appliance in full.
→ "Customer Service", Page 36
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