INSYS EloStar Master 3X0 Assembly Instructions Manual

INSYS EloStar Master 3X0 Assembly Instructions Manual

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EloStar Master 3X0 / 4X0
EloStar Master 3X0 / 4X0 smart

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Summary of Contents for INSYS EloStar Master 3X0

  • Page 1 EloStar Master 3X0 / 4X0 EloStar Master 3X0 / 4X0 smart...
  • Page 2: Imprint

    The use of a trademark not shown below is not an indication that it is freely available for use. Windows® is a registered trademark of Microsoft Corporation. INSYS locks® is a registered trademark of INSYS MICROELECTRONICS GmbH. Publisher INSYS MICROELECTRONICS GmbH Hermann-Köhl-Str.
  • Page 3: Table Of Contents

    Scope of Delivery ................8 Components ................... 9 2.1.1 UL Compliance .................. 9 System Description ................10 EloStar Master 3X0 / 4X0 X.X (smart) ..........10 System Diagrams (Samples) ..............11 Overview of Functions ................13 3.3.1 Standard Functions................13 3.3.2...
  • Page 4 EloStar Master 3X0 / 4X0 / - smart Table of Contents Start-Up ..................... 45 Special Key Functions ................45 Initialising the System ................45 6.2.1 Registering the Lock(s) ..............45 6.2.2 Finishing the Start-Up Process ............47 6.2.3 FlatControl: Attaching the Menu Keypad .......... 47 Operation ...................
  • Page 5 EloStar Master 3X0 / 4X0 / - smart Table of Contents 7.13.1.4 Lock System: Time delay ............71 7.13.1.5 Lock System: Time locked / Week Programs ......71 7.13.2 Setting the Date and the Time of Day ..........72 7.13.3 Switching Alarm Devices On / Off ............
  • Page 6: General Information On This Manual

    EloStar Master 3X0 / 4X0 / - smart General Information on This Manual General Information on This Manual User Qualification This manual is intended to be read by qualified and trained specialists mainly. Persons configuring, running and administrating system EloStar Master have to be capable of reading and understanding this manual with integrated assembly instructions.
  • Page 7: Icons And Their Meaning

    EloStar Master 3X0 / 4X0 / - smart General Information on This Manual 1.3.2 Icons and Their Meaning Use the operating unit. Tools are required. PIN code for users is required. Master code, PIN code for the master of the lock is required.
  • Page 8: Operating Instructions

    Text formatted like this closing a paragraph with operating instructions indicates that you have carried out the operating procedure successfully and achieved the objective. Scope of Delivery The lock system EloStar Master 3X0 / 4X0 typically comes with: The scope of delivery for one system contains: •...
  • Page 9: Components

    EloStar Master 3X0 / 4X0 / - smart Scope of Delivery Components The standard system comes with: Operating unit • 1x operating unit QPad x00 / x40 or FlatControl EloStar Master x00 / x10 / x20 with 1x accessories Lock INSYS Lock 300 / 400 Master •...
  • Page 10: System Description

    (“0”). Addition “smart” is used for systems with operating unit QPad. EloStar Master 3X0 / 4X0 is an electronic high security lock system with up to 100 users stored directly at the lock. With product version XX0, these users can form one group or be divided into two groups for two clients (financial institute and cash services CVIT, for example).
  • Page 11: System Diagrams (Samples)

    Components are connected like illustrated, for example. Fig. 1: System architecture with 1 lock The basic system consists of an operating unit in the unprotected premises, a lock INSYS Lock 300 and an extension unit EloXT II in the protected premises and it consists of a power pack for power supply.
  • Page 12 EloStar Master 3X0 / 4X0 / - smart System Description The following illustration represents a system with an optional extension unit EloXT II offering additional switches. System with 2 locks in outer door Fig. 3: System architecture with 1 extension unit EloXT II 2) Release- and bolt work switch Manual V.1.03H...
  • Page 13: Overview Of Functions

    EloStar Master 3X0 / 4X0 / - smart System Description Overview of Functions 3.3.1 Standard Functions Depending on the type and the version of the systems, all or a part of the sample functions listed below can be set during or after installation. Some functions can be changed after installation via operating unit.
  • Page 14: Setting Functions With Optional Software

    EloStar Master 3X0 / 4X0 / - smart System Description 3.3.2 Setting Functions with Optional Software Not evaluated by UL. High security lock systems EloStar Master can be configured via optional PC software QPadComm or TwinComm. TwinComm is a software not included in the scope of delivery with which parameters for systems with operating unit FlatControl can be set.
  • Page 15: Optional Functions With Version Em11 And Higher

    EloStar Master 3X0 / 4X0 / - smart System Description Additional, independent CIT user range administrated separately with selectable user group authorisation for opening Display of service phone number along with error message display Additional functions with QPadComm (not evaluated by UL)
  • Page 16 EloStar Master 3X0 / 4X0 / - smart System Description Switch off the silent alarm Function not UL evaluated. Locally (via tab “Settings”, tab sector “TwinAlarm”, field “Silent alarm” in TwinComm), you can configure whether users should be able to trigger silent alarm / duress alarm or not.
  • Page 17 EloStar Master 3X0 / 4X0 / - smart System Description CIT 2-eyes Option that users can open alone with flexible OTC / single-use code even if opening with dual code is configured. Emergency power check Optional check of the battery voltage and, if required, an issue of warning messages.
  • Page 18 EloStar Master 3X0 / 4X0 / - smart System Description Close locks after opening For special systems containing boxes that should be locked properly immediately upon being pushed closed. Close lock 1 after opening Mark this box in order to close lock 1 immediately after opening it.
  • Page 19: Optional Functions With Version Em12 And Higher

    EloStar Master 3X0 / 4X0 / - smart System Description UIS (Universal Interlocking System) Functions User related access counter CIT Setting of number of openings that CIT users can carry out during the “time frame” (see below) set for them.
  • Page 20: Optional Functions With Version Em13

    EloStar Master 3X0 / 4X0 / - smart System Description 3.3.5 Optional Functions with Version EM13 This firmware version is compatible to FlatControl only. If not marked otherwise, the functions are available also for systems with QPad. The version of the firmware can be displayed via menu Status / Info.
  • Page 21: System Components

    EloStar Master 3X0 / 4X0 / - smart System Description System Components 3.4.1 Operating Unit QPad EloStar Master Not evaluated by UL. For systems EloStar Master, there is the membrane keypad version, with straight or slanted front. Fig. 5: Fig. 5: Operating unit QPad EloStar Master With operating unit QPad, set and operate system EloStar Master.
  • Page 22: Lock Insys Lock 300 / 400 Master

    With the lock, you can lock and unlock the safe / container for valuables. The lock is located inside the protected premises. You can connect up to two locks within one system. Both lock variants are electronic locks. INSYS Lock 500 features a deadbolt that can be adjusted manually. Manual V.1.03H...
  • Page 23: Optional Accessory: Blocking Unit Eloxt Ii

    EloStar Master 3X0 / 4X0 / - smart System Description 3.4.4 Optional Accessory: Blocking Unit EloXT II Fig. 8: Blocking unit EloXT II With one unit EloXT II, you can integrate four additional inputs and three additional outputs into system EloStar Master. With these, you can block / release up to two locks independent of each other and equip them with a bolt work contact.
  • Page 24 EloStar Master 3X0 / 4X0 / - smart System Description Fig. 10: Connections EloXT II Description Pin Terminal Tamper contact B Tamper contact A Contact 9 VDC power supply GND 9VDC power supply Contact 12 VDC power supply GND 12 VDC power supply Output contact 3 from FlatControl NC/NO (dep.
  • Page 25: Optional Accessories: Cards Twincard

    EloStar Master 3X0 / 4X0 / - smart System Description 3.4.5 Optional Accessories: Cards TwinCard Fig. 11: Icon TwinCard RFID Card TwinCard RFID is an optional, mobile data medium for System EloStar Master. Personal numbers and / or code can be stored upon RFID cards. Additionally, users have to enter PIN code (at least 6 digits) and, optionally, single use code (OTC, at least 6 digits) in order to open.
  • Page 26: Intended Use

    EloStar Master 3X0 / 4X0 / - smart Technical Data Intended Use Warning Danger of locking persons in. Mortal danger due to possible lack of air / food. Before closing a lock, make sure that nobody is inside the container / room you are about to lock.
  • Page 27 EloStar Master 3X0 / 4X0 / - smart Technical Data Lock INSYS Lock 300 / 400 Master Power supply 9 VDC Current consumption: Quiescent state: approx. 20-40 µA Motor operation (moving): approx. 100-450 mA Motor operation (blocked): approx. 550 mA Dimensions Standard mounting dimensions 66.5 mm/41 mm;...
  • Page 28: Default Settings

    EloStar Master 3X0 / 4X0 / - smart Technical Data Default Settings Operating Unit QPad / FlatControl EloStar Master Number of locks Extension unit inactive Dual code inactive (1 user) Door open monitoring inactive System line *** EloStar Master ***...
  • Page 29: Assembly

    EloStar Master 3X0 / 4X0 / - smart Assembly Assembly Caution Danger of getting injured and the danger of causing damage / malfunctions for persons who do not carry out the assembly professionally. Make sure only trained specialists assemble and install the system.
  • Page 30: Mounting The Operating Unit Qpad

    EloStar Master 3X0 / 4X0 / - smart Assembly Mounting the Operating Unit QPad 5.2.1 Attaching the Operating Unit QPad Take 4 screws M4x8, 1 EMD-screw M3x6/16 flat-head, spacer sleeve, 2 snap rivets (within scope of delivery), a Phillips-tip – and a slot screwdriver and a suitable drill, as it may be, in order to create mounting points and cable feed-through.
  • Page 31 EloStar Master 3X0 / 4X0 / - smart Assembly Fig. 17: Dimensions QPad, view 1-3 View 1) Dimensions of the operating unit View 2) Depth of the operating unit, straight front version View 3) Depth of the operating unit, version at an angle...
  • Page 32 EloStar Master 3X0 / 4X0 / - smart Assembly Fig. 18: Cable routing with system EloStar Socket for connection of bus cable A Plug connection for earth cable Position for EMD screw opposite the lift-off contacts (use left bore, borehole to the right not used) Attach the cover and fasten it with snap rivets.
  • Page 33: Connecting Extensions To Qpad

    EloStar Master 3X0 / 4X0 / - smart Assembly 5.2.2 Connecting Extensions to QPad Attached to the inner side of the rear, there is the PCB of the operating unit. Fig. 21: Terminals of QPad JST Socket (not used) Lift off contacts...
  • Page 34: Mounting The Operating Unit Flatcontrol

    EloStar Master 3X0 / 4X0 / - smart Assembly Mounting the Operating Unit FlatControl 5.3.1 Attaching the Operating Unit FlatControl Take 2 screws (included in scope of delivery) and tools suitable for applying two fastening points for the operating unit and a cable duct inside the safe.
  • Page 35 EloStar Master 3X0 / 4X0 / - smart Assembly Fig. 23: Routing of cable outside the safe Operating unit Socket A for 4-pin plug of bus cable 4-pin plug of bus cable Cable duct through side of safe Safe / Container for valuables Fig.
  • Page 36: Connecting Extensions To Flatcontrol

    EloStar Master 3X0 / 4X0 / - smart Assembly 5.3.2 Connecting Extensions to FlatControl At the rear of operating unit FlatControl, there is the PCB of the operating unit. Fig. 32: Fig. 33: Fig. 25: Connections FlatControl Take off contacts...
  • Page 37: Displaying The Hidden Menu

    EloStar Master 3X0 / 4X0 / - smart Assembly Displaying the Hidden Menu Some basic settings can be configured via the hidden menu. Every user can display the menu. Certain changes of settings (language import, setting the time, and alarm device settings) require the system manager code, registering new users via this menu requires single-use code, as it may be.
  • Page 38: Assembling The Lock

    Drill 4 fastening points into the inner side of the secure storage unit (within the protected premises) according to the dimensional data in the following illustration. Fig. 26: Dimensions of INSYS Lock 300 (bolt stroke 12.5 mm) Manual V.1.03H...
  • Page 39: Connecting The Lock

    EloStar Master 3X0 / 4X0 / - smart Assembly Fig. 27: Dimensions of the lock 400 (bolt stroke 8.5-15 mm) Caution Distortion (caused by uneven surface of the part the lock is attached to) may cause malfunctions. Mount the lock attaching it to a plain, even, flush surface.
  • Page 40: Assembling Blocking Device Eloxt Ii

    EloStar Master 3X0 / 4X0 / - smart Assembly Assembling Blocking Device EloXT II 5.6.1 Fastening Blocking Device EloXT II Take 2 screws M3 and tools suitable for drilling fastening points for screws in the secure storage unit. Find a place inside the secure storage unit appropriate for the extension unit.
  • Page 41: Connecting Blocking Device Eloxt Ii

    EloStar Master 3X0 / 4X0 / - smart Assembly 5.6.2 Connecting Blocking Device EloXT II This paragraph describes in general how to proceed in order to set func- tions via blocking device EloXT II mechanically. After the installation switch on unit EloXT II in order to make your settings take effect (via software TwinComm USB or with menu Settings / Alarm devices / TwinXT).
  • Page 42: Connecting The Bolt Mechanism Contacts Of Eloxt Ii

    EloStar Master 3X0 / 4X0 / - smart Assembly 5.6.4 Connecting the Bolt Mechanism Contacts of EloXT II Note The functions of the contacts ‘Release’ and ‘Bolt mechanism’ can be reprogrammed via the optional PC software to the effect that their conduct in states ‚contact open’...
  • Page 43: Connecting The Lock Status Contact Of Eloxt Ii

    EloStar Master 3X0 / 4X0 / - smart Assembly 5.6.6 Connecting the Lock Status Contact of EloXT II The information on the status of the locks remains in the system even after a power breakdown (bi-stable relay). The Status contact is closed via terminals 9 and 10 of blocking device EloXT II with the lock closed.
  • Page 44: Extending The Tamper Line Of Eloxt Ii

    EloStar Master 3X0 / 4X0 / - smart Assembly 5.6.8 Extending the tamper line of EloXT II The blocking device EloXT II features a tamper loop in form of a cover contact. You can add elements to that loop and attach a resistor for monitoring.
  • Page 45: Start-Up

    EloStar Master 3X0 / 4X0 / - smart Start-Up Start-Up Special Key Functions Also see section „Hotkeys“ on page 49. During the start-up process and when the operating unit is changed (see chapter ‘Assembly’, section ‘Change the Operating Unit’, you can perform special tasks with...
  • Page 46 EloStar Master 3X0 / 4X0 / - smart Start-Up If you want to register a second lock, confirm with Enter. In this case, repeat step 9. If you do not want to register another lock, select Clear. Perform the next step only after all locks have been registered.
  • Page 47: Finishing The Start-Up Process

    EloStar Master 3X0 / 4X0 / - smart Start-Up 6.2.2 Finishing the Start-Up Process Default settings of PIN codes see in section ‘PIN codes’ of chapter ‘Operation’. Change the master and the system manager code. By doing this you prevent unauthorized manipulation.
  • Page 48: Operation

    EloStar Master 3X0 / 4X0 / - smart Operation Operation With operating unit QPad or FlatControl in the version suited for the respective system, you can set and operate systems EloStar Master. Operating Unit QPad For EloStar Master systems, there is the version with glass sheet and touch sensors and the membrane keypad version, with straight or slanted front.
  • Page 49: Display And Key Functions

    EloStar Master 3X0 / 4X0 / - smart Operation Display and Key Functions Both operating units feature the following control elements (positions see above within the description of the operating units: 2-line alphanumeric display with lighting; after activation the system menu is on display with definable text in the first line...
  • Page 50: System State And Configuration

    EloStar Master 3X0 / 4X0 / - smart Operation System State and Configuration 7.5.1 System State System settings can be changed when the system is unlocked. System States: Unlocked: Lock open, all menus on display, system settings can be modified.
  • Page 51: User- / Personnel Numbers

    EloStar Master 3X0 / 4X0 / - smart Operation User- / Personnel Numbers Via optional PC software, the system can be configured in such a way that persons can enter the personnel number they are used to instead of entering user numbers specific for the system.
  • Page 52: Operation With Otc Dependent (Up To Em22)

    EloStar Master 3X0 / 4X0 / - smart Operation Operation with OTC Dependent (up to EM22) Not evaluated by UL. Operation with dependent OTCs (single-use codes / 1x codes) is available up to version EM22 only in case the conditions listed below are fulfilled.
  • Page 53: User Authorisation

    EloStar Master 3X0 / 4X0 / - smart Operation User Authorisation Before entering code, users enter their user – or personnel number (“staffnb” on the display of the operating unit). The system administrator defines the authorisation of users via PC software by ticking / marking boxes for persons at locks in a user matrix (PC software;...
  • Page 54: Fields And Boxes Of The User Matrix

    EloStar Master 3X0 / 4X0 / - smart Operation 7.9.1 Fields and Boxes of the User Matrix Caution Users cannot open locks in case they have not been authorised sufficiently. Mark / Unmark the boxes / squares for authorisation only after reading this manual and, if required, after having consulted an expert on system EloStar Master.
  • Page 55: Authorisations Ex Works

    EloStar Master 3X0 / 4X0 / - smart Operation 7.9.2 Authorisations Ex Works Master (no.00): PIN code | Card | Fingerprint | 1 of 3 | Quick open code | Release | Open locks | Close & code | Service | Dual code override | Disarm Manager (no.225): PIN code | Release | Service...
  • Page 56: Pin Codes

    EloStar Master 3X0 / 4X0 / - smart Operation 7.9.4 PIN Codes Caution The system is not protected with ex works versions of system manager – and master code. Danger of unauthorised opening. Due to security reasons, change the ex works versions of codes as soon as possible.
  • Page 57: Entering Pin Code

    EloStar Master 3X0 / 4X0 / - smart Operation 7.9.4.2 Entering PIN Code Depending on the type / configuration of the system, users enter personal PIN / PIN code with the following keys: With locks of VdS class 3 / via menu keys only.
  • Page 58: Cards

    EloStar Master 3X0 / 4X0 / - smart Operation 7.9.5 Cards Also see paragraph ‘Optional Accessories: Cards TwinCard’ on page 25. 7.9.5.1 RFID Cards Optional RFID Cards can be registered by the system administrator only. At every lock, RFID cards can be registered and deregistered for up to 99 users. RFID cards can contain user code, as it may be.
  • Page 59: Reading An Rfid Card At The Operating Unit / Reader

    EloStar Master 3X0 / 4X0 / - smart Operation 7.9.6 Reading an RFID Card at the Operating Unit / Reader Various types of RFID cards can be used with the system, for which there are variants of operating units QPad (see page 21) and FlatControl (page 21).
  • Page 60: Menu Navigation In Operating Unit

    EloStar Master 3X0 / 4X0 / - smart Operation 7.10 Menu Navigation in Operating Unit (with system open, all menus of all systems) System menu with display Mo 29.07.19 8:35 Open Close Status / Info Settings └─ Master codes └─...
  • Page 61: Operation With Cit Function Selected

    EloStar Master 3X0 / 4X0 / - smart Operation 7.11 Operation with CIT Function Selected Caution Without an authorised CIT master with PIN code registered, the second user group (CIT user) cannot be administrated. Authorise user no.99 with all rights required before you activate the CIT function (see paragraph ‘Authorising the Users’...
  • Page 62: Opening And Closing

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12 Opening and Closing Depending on the configuration of the lock system, users enter their user – or their personnel number (staffnb) before entering code. Caution Danger of damage of lock system components.
  • Page 63: Opening Also With Code Card (Rfid Cards Also)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.2 Opening also with Code Card (RFID cards also) Settings Boxes Card, Release, 1 0f 3, Open locks and, if required, Disarm of the user matrix have been marked for you. The lock master has registered your code card at the lock.
  • Page 64: Triggering Silent Alarm When Opening

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.3 Triggering Silent Alarm When Opening Not evaluated by UL. This option, which depends on configuration, is a way to send a message calling for help without being noticed doing so. The alarm cannot be triggered via Chip card.
  • Page 65: Opening The Lock With Dual Code

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.4 Opening the Lock with Dual Code Only if the two participating users carry out all kinds of authentication assigned to them, the lock will open. Via section ‘Settings’ of the PC software, the option Settings ‘Dual code / 4-eyes (Opening)’...
  • Page 66: Opening With Unlocking Delay

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.5 Opening with Unlocking Delay On tab ‘Locks’ of TwinComm USB, a value greater than Settings zero has been set for ‘Unlocking delay’. Boxes PIN code and / or Card, Release and Opening access of the user matrix have been marked for you.
  • Page 67: Opening With Parallel Code

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.7 Opening with Parallel Code The first user opens lock 1, the second one opens lock 2 and a third one, if required, opens lock 3. All users open according to their authorisation.
  • Page 68: Opening With Otc Dependent

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.8 Opening with OTC Dependent OTC (one time code) is also called single-use code. Also see „Conditions for OTC Dependent“ on page 52. With these conditions fulfilled, users can open locks or grant persons access to locks ●...
  • Page 69: Closing A Lock

    EloStar Master 3X0 / 4X0 / - smart Operation 7.12.9 Closing a Lock Closing a lock after OTC input has not been evaluated by UL. Settings The bolt work contact does not actively prevent lock closure. Via software PC software, the option ‘Manual closing with code query’...
  • Page 70: Adjusting The System Settings

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13 Adjusting the System Settings This section is about setting general parameters mainly. 7.13.1 Settings: Lock System Via this menu, available, as it may be, with the software versions EM/IP/IQ11 and EM/IP/IQ21 and higher, you can configure certain parameters without having to use additional software.
  • Page 71: Lock System: Forced Sequence

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.1.3 Lock System: Forced Sequence Optional selection of Forced sequence for lock systems with 2 locks (at least). Possibility of selecting a rigid order in which the locks of the system open and close.
  • Page 72: Setting The Date And The Time Of Day

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.2 Setting the Date and the Time of Day All time-based functions and the correctness of the protocol depend on the proper setting of date and time. Clock change (Daylight Saving Time) in spring and autumn will be automatic if this option is activated on tab ‘Settings”...
  • Page 73: Switching Alarm Devices On / Off

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.3 Switching Alarm Devices On / Off Unlock the system by opening lock 1 or by opening all locks. With key < or key > select Settings and press key Enter.
  • Page 74: Exporting, Displaying And Printing Configuration And Protocol (With Qpad)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.5 Exporting, Displaying and Printing Configuration and Protocol (with QPad) Not UL evaluated. Settings Boxes Release, Service and PIN code of the user matrix have been marked for you / you have the rights of a master / manager.
  • Page 75: Exporting The Protocol (Flatcontrol)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.6 Exporting the Protocol (FlatControl) Settings Boxes Release, Service, PIN code and / or Card of the user matrix have been marked for you. Take the optional PC software TwinComm USB and optional TwinCard configuration II.
  • Page 76: Displaying / Printing The Protocol (Flatcontrol)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.7 Displaying / Printing the Protocol (FlatControl) Opening – and closing processes, code input, configuration tasks and attempts of a manipulative nature are logged. Settings Protocol data have been saved on chip card.
  • Page 77: Importing Configuration And Language (Qpad)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.8 Importing Configuration and Language (QPad) Not UL evaluated. Settings You have manager rights. Take Connection via USB / Bluetooth available; see p. 50; port / interface set up via QPadComm.
  • Page 78: Importing The Configuration (Flatcontrol)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.9 Importing the Configuration (FlatControl) Settings With optional software TwinComm USB a valid configuration has been programmed (and saved). Take the optional software TwinComm USB and the optional TwinCard configuration II.
  • Page 79: Configuration Import: Error Messages

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.10 Configuration Import: Error Messages During the import of a configuration, the error messages listed below may be on display in the second display line. The display features two lines. •...
  • Page 80 EloStar Master 3X0 / 4X0 / - smart Operation PIN code Too few PIN codes are registered in the system. If the configuration were imported, no one could open the lock. ✓ Increase the number of authorised users in the system.
  • Page 81: Exporting The Configuration (Flatcontrol)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.11 Exporting the Configuration (FlatControl) You can export the configuration of the lock system via chip card to the optional software TwinComm USB in order to save it, for example. Take the optional software TwinComm USB and the optional chip card TwinCard configuration II.
  • Page 82: Importing A Language (Flatcontrol)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.13.13 Importing a Language (FlatControl) At the operating unit, three interchangeable languages can be saved. See p.77 for information on importing languages with QPad. Take the optional chip card TwinCard language.
  • Page 83: Administrating Users

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14 Administrating Users Caution A lock cannot be opened if too few user codes authorized for opening are registered at the lock. Make sure that at least as many codes – of every user group, if CIT groups have been set –...
  • Page 84: Changing The Master Code / Cit Master Code

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.2 Changing the Master Code / CIT Master Code With the master – and, as it may be, the CIT master code of the lock you can administrate users and, optionally, open the lock.
  • Page 85: Registering Pin Code For Users

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.3 Registering PIN Code for Users The bearer of the master code (lock master) and the CIT master, as it may be, can register PIN code for users at the lock. In order to be able to open locks with PIN code, users must have been authorised to do so in user matrix of the PC software.
  • Page 86: Changing A Pin Code

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.4 Changing a PIN Code Users can change their PIN code with the system unlocked only. Settings Boxes PIN code and Release have been activated for you in the user matrix (PC software). The lock master has registered PIN code for you at the lock.
  • Page 87: Deregistering Pin Code

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.5 Deregistering PIN Code Caution Danger of a configuration error: Opening the lock might become impossible. A lock, at which too few codes are registered, cannot be opened. Especially in case you have selected the option ‘Dual code’, make sure that at least as many...
  • Page 88: Pin Code User Display

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.6 PIN Code User Display The lock master and the CIT master, as the case may be, can display for which users PIN code is registered. With the CIT function selected, lock master as well as CIT master can display the PIN code users of their user group only.
  • Page 89: Registering A Code Card (Rfid Cards Also)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.7 Registering a Code Card (RFID cards also) The lock master and the CIT master, as it may be, can register code cards TwinCard code access for themselves and for users. In order to be able to open locks with the code card, users must have been authorised to do so.
  • Page 90: Deregistering A Code Card (Also Rfid Cards)

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.8 Deregistering a Code Card (also RFID cards) The lock– and the CIT master, as the case may be, can deregister code cards TwinCard code access. Even if authorised to open with code card, a user cannot open a lock with a card deregistered at that lock.
  • Page 91: Code Card User Display

    EloStar Master 3X0 / 4X0 / - smart Operation 7.14.9 Code Card User Display The lock master and the CIT master, as the case may be, can display for which users code cards are registered at a lock. With the CIT function selected, lock master as well as CIT master can see the card users of their user group only.
  • Page 92: Service

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15 Service 7.15.1 Supplying Power in Case of Power Breakdown Manufacturers of batteries offer fitting 9V block batteries like 6LR61 (alkaline type), 6F22 (zinc-carbon), 6AM6, 522. Take an adapter cable (included in system delivery) and a loaded 9 V block battery.
  • Page 93: Performing A Reset

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15.3 Performing a Reset Via menu Reset, the system manager can make the system start the system setup. Caution System specific settings, those involving hardware and users included, are deleted by resetting the system.
  • Page 94 EloStar Master 3X0 / 4X0 / - smart Operation The serial number of the operating unit is saved in the lock. Serial no. | Saved is on display. With more than one locks in the system Serial no. | Lock 2 and Code entry | Manager and Code: are on display.
  • Page 95: Registering A New Lock

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15.4 Registering a New Lock Caution Danger of bodily injuries for persons who do not perform the assembly professionally, as well as danger of damaging the system and causing malfunctions. Make sure that trained specialists assemble and install the system.
  • Page 96: Changing Locks

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15.4.2 Changing Locks is the sequel of „Registering a Lock“ in case you replace a lock, but do no extend the system by adding a new lock. Also see „Additional Lock“ above.
  • Page 97: Locking The System Despite Defect Bolt Work Contact

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15.5 Locking the System despite Defect Bolt Work Contact In case you have connected a circuit for a bolt work contact via EloXT II, you still can lock the system once even with the bolt work contact being defect.
  • Page 98: Motor Service

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15.6 Motor Service Lock masters can examine the bolt movement by moving the bolt of the lock step by step in both directions with menu Motor service. Note If ‘automatic closing with door switch’ is set via optional PC software, the system will close the lock 1 minute after the end of the motor steps described here.
  • Page 99: Licensing

    EloStar Master 3X0 / 4X0 / - smart Operation 7.15.7 Licensing Menu is available with firmware version EM12. This paragraph is about licencing further software. Software licences are available upon request from INSYS Microelectronics. Open the system (open lock 1 or all locks, depending on the system).
  • Page 100: Maintenance, Cleaning And Repair

    EloStar Master 3X0 / 4X0 / - smart Maintenance, Cleaning and Repair Maintenance, Cleaning and Repair In typical office environment, the system is maintenance-free. Ex works, it has passed a performance test of 100.000 open - / close procedures. Observe the bolt work maintenance interval recommended by the manufacturer of the bolt work.
  • Page 101: Trouble Shooting

    EloStar Master 3X0 / 4X0 / - smart Trouble Shooting Trouble Shooting Supplying Power in Case of Power Breakdown Manufacturers of batteries offer fitting 9V block batteries like 6LR61 (alkaline type), 6F22 (zinc-carbon), 6AM6, 522. Take an adapter cable (included in system delivery) and a loaded 9 V block battery.
  • Page 102: Changing The Operating Unit Qpad

    EloStar Master 3X0 / 4X0 / - smart Trouble Shooting Changing the Operating Unit QPad Take a small Phillips-tip screwdriver for the snap rivets and a slot screwdriver for the attachment screws. Separate the lock system from the power supply.
  • Page 103 EloStar Master 3X0 / 4X0 / - smart Trouble Shooting With < or > select the total number of locks and press Enter. Regist. New lock, Serial no., Lock 1, Code entry, System manager and Code: are on display. Enter the system manager code.
  • Page 104: Changing The Operating Unit Flatcontrol

    EloStar Master 3X0 / 4X0 / - smart Trouble Shooting Changing the Operating Unit FlatControl Take a hex key size 3. Note The menu keypad to be replaced is rendered unusable as a measure of security. Make sure you have a menu keypad (art.-no.10000391.001, dark...
  • Page 105 EloStar Master 3X0 /4X0 / - smart Trouble Shooting Caution A wrong order of the steps of the assembly may cause damage to the operating unit. Do not take off protective foil on back of menu keypad. Take it off after the installation.
  • Page 106 EloStar Master 3X0 /4X0 / - smart Trouble Shooting Enter day, month and year. Date / Time | Saved and Lock system | Registered are on display. If required, remove the menu keypad (see step 1). Remove the protective foil (B) from the back of the keypad.
  • Page 107: Error Messages

    EloStar Master 3X0 /4X0 / - smart Trouble Shooting Error Messages Also see chapter ‘Operation’, section „Configuration Import: Error Messages“ on p.79. Authorisation Code card No release! Open PIN code Service User is not authorised to carry out the selected task. After one second the kind of authorisation which has not been assigned to the user in the user matrix of the PC software is on display (see below, ‘Code card’,...
  • Page 108 EloStar Master 3X0 /4X0 / - smart Trouble Shooting Error card An error occurred in the communication between the operating unit and a card. ✓ Repeat the task you tried to accomplish before the display of the message. Please contact technical support if the message is displayed again.
  • Page 109 EloStar Master 3X0 /4X0 / - smart Trouble Shooting Invalid code | Block period An operator has entered incorrect code for at least four times. Therefore a block time has been activated by the system. The block time, during which code entry is impossible, is prolonged by a minute after every time incorrect code is entered.
  • Page 110 EloStar Master 3X0 /4X0 / - smart Trouble Shooting Special days The current date has been defined as a ‘Special day’, on which opening is not possible. ✓ Wait until the ‘Special day’ ends. ✓ Open the lock (with authorisation ‘quick open code’).
  • Page 111: Technical Support

    EloStar Master 3X0 /4X0 / - smart Trouble Shooting Technical Support INSYS MICROELECTRONICS GmbH Hermann-Köhl-Str. 22 93049 Regensburg, Germany Contact and Support Phone: +49 941 58692-220 Telefax: +49 941 58692-45 E-mail: support@insys-locks.de Internet: http://www.insys-locks.de Disposal Dispose of plastic parts, electronic parts and cables by taking them to a certified local...
  • Page 112: Notes

    EloStar Master 3X0 /4X0 / - smart Trouble Shooting Notes Manual V.1.03H...

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