Faqs - Huawei MateView SSN-CAA User Manual

FAQs

Unable to power on the display
Check whether the display is powered on.
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Check whether the power adapter is correctly connected to the display and the power
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supply.
There are no images on the display
Check whether all of the cables are correctly connected.
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Check whether the display and the tower are powered on.
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Check whether the DP or HDMI signal cable is damaged.
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If the preceding issues do not occur, restart the display and the tower, then check whether
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the images can be properly displayed on the screen.
The screen is too dark or too bright
Open the settings menu on the display and adjust the screen brightness and contrast.
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The screen color is abnormal
Check whether the DP or HDMI signal cable is damaged. For example, the pins may be
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bent.
Open the settings menu on the display and adjust the color temperature.
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