Power Cable Connections/Disconnections While Operating ..............26 Cooling System ................................27 Front Panel Indicators ............................28 LEDs ..................................28 Audible alarm ..............................33 Hot Swapping the Battery Pack .......................... 33 Operating Environment ............................34 006-0007290 UPS-1250-270 Rev A 2 of 56 02/16/2022 www.synqor.com...
Page 3
Digital Input/Output Control Signals ....................... 46 RS232 Serial Interface ............................47 Ethernet Interface ..............................48 Section VII Maintenance Battery ..................................49 Fans ....................................49 Cleaning ..................................49 Section VIII Trouble-Shooting Guide Fault Conditions ............................... 50 006-0007290 UPS-1250-270 Rev A 3 of 56 02/16/2022 www.synqor.com...
Warnings Hazardous Voltages The INPUT AND OUTPUT POWER connectors and cables of the SynQor UPS may have voltages that are unsafe. INJURY OR DEATH ON CONTACT may result. Appropriate safety precautions should be taken. All connections should be made in accordance with LOCAL ELECTRICAL CODES.
Hazardous Energies The INPUT AND OUTPUT POWER connectors and cables of the SynQor UPS may be the source of high levels of energy. Do not inappropriately make electrical contact between any terminal of a connector and another, or between any wire of a cable and another, or between any terminal or wire and the UPS’s chassis or ground.
UPS while the UPS is operating. No User Serviceable Parts The SynQor UPS has no user serviceable parts inside of it. DO NOT REMOVE the cover of the UPS or any of its connectors. DO NOT OPEN the battery pack. Only factory trained personnel should perform repairs.
40 V, or 50 V. The electronic circuitry within the UPS-1250 Series products is designed, qualified and screened according to SynQor’s MIL-COTS Standards. It complies with the requirements of MIL-STD-704F, MIL-STD-1399-300B, MIL-STD-1275D and MIL-STD-461F, as well as IEC-EN61000 specifications for world-wide commercial utility applications.
General Product Information Product Topology The SynQor UPS-1250 Series products use a true on-line double conversion topology that provides protection to the load from spikes, noise, surges, brownouts, blackouts, etc. in the input power sources. They also provide smoothing of load transients and nonlinear load profiles so that the input power sources are not subjected to these disturbances.
There is a communication/control port that provides a digital interface to a host computer system. Part Numbering Scheme and Options This table shows the part numbering scheme for the full line of SynQor UPS-1250-270 products: Base Models Battery Run-Time...
Product Specifications The following three pages show the electrical and mechanical specifications of the UPS-1250-S-1U-270 and the UPS-1250-E-2U-270 Series of products. Data sheets showing these specifications and other information can be found at the web site http://www.synqor.com/UPS. 006-0007290 UPS-1250-270 Rev A...
-13% Air Flow 0.67(m /min) 23.7 CFM 30 V at 0 A Two fans in system, above specs are for each fan separately. 26 V at 48.1 A =1250 W Specifications subject to change without notice. 006-0007290 UPS-1250-270 Rev A 11 of 56 02/16/2022 www.synqor.com...
Page 12
Port (1/4-20) Option Breaker Option UPS-1250-S-1U DC3 with DC1 Output/DC2 Output Option Exhaust Ethernet User Ground Exhaust Output Output Port Port Config Stud Output Input Circuit Port (1/4-20) Option Breaker Option 006-0007290 UPS-1250-270 Rev A 12 of 56 02/16/2022 www.synqor.com...
Page 13
Port (1/4-20) Option Breaker Option UPS-1250-E-2U DC3 with DC1 Output/DC2 Output Option Exhaust Ethernet User Ground Exhaust Output Output Port Port Config Stud Output Input Circuit Port (1/4-20) Option Breaker Option 006-0007290 UPS-1250-270 Rev A 13 of 56 02/16/2022 www.synqor.com...
UNIT MOUNTING 17" HOLES [431.8] .55" 8-32 .250" [6.35] [13.97] .625" [15.875] POWER OUT LOAD BATT 1.73" [43.942] .313" CHARGE BATT MADE IN USA POWER IN [7.9502] Note: 1) ALL DIMENSIONS IN INCHES [mm] TOLERANCES: X.XXIN +/- 0.02 [0.5] X.XXXIN +/- 0.010 [0.25] 006-0007290 UPS-1250-270 Rev A 14 of 56 02/16/2022 www.synqor.com...
[6.35] .55" [431.8] [13.97] 2.375" [60.325] 2.062" POWER OUT LOAD BATT [52.3748] 3.33" 1.749" CHARGE BATT MADE IN USA [84.582] POWER IN [44.4246] .625" .313" [15.875] [7.9502] Note: 1) ALL DIMENSIONS IN INCHES [mm] TOLERANCES: X.XXIN +/- 0.02 [0.5] X.XXXIN +/- 0.010 [0.25] 006-0007290 UPS-1250-270 Rev A 15 of 56 02/16/2022 www.synqor.com...
General Product Information UPS Efficiency Figure 1 shows the typical efficiency with which the UPS-1250-270 series uninterruptible power supplies delivers power to its DC3 OUTPUT from a 230 Vrms AC INPUT, an 115 Vrms AC INPUT or a 28 V DC INPUT.
Page 17
AC INPUT would be 1125 W at an AC INPUT voltage of 90 Vrms and an ambient temperature of 50 C (122 F). A higher output power than this would cause the UPS to switch over to its DC INPUT or the internal BATTERY PACK. 006-0007290 UPS-1250-270 Rev A 17 of 56 02/16/2022 www.synqor.com...
Page 18
15 seconds before the UPS will switch over to the DC INPUT or the BATTERY PACK. Also note that the UPS can drive it full rated power for a 2 second interval even if the AC Vrms INPUT voltage drops below 90 006-0007290 UPS-1250-270 Rev A 18 of 56 02/16/2022 www.synqor.com...
Page 19
210 V. See Figure 4 for the available output power vs output voltage. Output Power vs DC3 Output Voltage 1500 1250 Limited by Limited by Imax = 6 A Pmax = 1250W 1000 75 100 125 150 175 200 225 250 275 300 325 350 DC3 Output Voltage (V) Figure 4 006-0007290 UPS-1250-270 Rev A 19 of 56 02/16/2022 www.synqor.com...
DC INPUT Function G, F, E B, C, D Return in A, H No Connect DC3 OUTPUT Function Return OUT No Connect Ground DC1 OUTPUT Function C, D A, B Return OUT DC2 OUTPUT Function G, F, E B, C, D Return OUT A, H No Connect 006-0007290 UPS-1250-270 Rev A 20 of 56 02/16/2022 www.synqor.com...
While this is an issue for all of the power cables, it is particularly important for the DC INPUT and DC2 Output cables because the current flowing through it is very high (as high as 65 A for the UPS-1250-270 Series) and the voltage across it is already relatively small (as low as 22 V). In fact, a common problem that arises (when the DC INPUT cable has too small a wire) is that the voltage seen at the DC INPUT of the UPS falls below the minimum specified value of 22 V even though the voltage at the source of the DC power is greater than 22 V.
• Move the AC BREAKER on the rear panel of the UPS to the ON position. Note: Be careful to not toggle the ON/OFF switch during the setup. Doing so could cause the UPS to turn on and present a hazardous voltage at its output. 006-0007290 UPS-1250-270 Rev A 22 of 56 02/16/2022 www.synqor.com...
(if no power sources are present). • It is not necessary to move the AC BREAKER on the rear panel of the UPS to the OFF position. 006-0007290 UPS-1250-270 Rev A 23 of 56 02/16/2022 www.synqor.com...
Setting DC3 OUTPUT Voltage and Current The UPS-1250-270 Series has a user settable DC3 OUTPUT. The output voltage can be set from 25V to 325V. Note that full power (1250W) is only available whebn the output voltage is set in the range 210-325V since the output current is limited to 6.00A.
Page 25
SET DC3 IMAX x [mA] SET DC3 VOUT x [V] Example: Set Vout to 200V, Imax to 3A. SynQor>SET DC3 VOUT 200 Flash Updated. SynQor>SET DC3 IMAX 3000 Flash Updated. NOTE that after each command the system will return “Flash Updated”. This indicates that the values have been stored in non-volatile memory, and do not need to be reentered when the UPS-1250 is power cycled.
UPS. However, the SynQor UPS is capable of having any of its input or output power cables connected at any time (if safely done), including when the UPS is turned on and delivering power to the load.
Operation Cooling System The SynQor UPS-1250-270 Series products are cooled by fans that draw air into the intake below the battery pack on the front panel and exhaust it out the two fan ports on the rear panel. Care should be taken to ensure there is no obstruction to this airflow, either at the front intake or the rear exhaust ports.
Each battery pack has 16 LEDs, as shown below, that indicated the status of the battery pack and of the operation of the UPS: POWER OUT LOAD BATT BATT CHARGE POWER IN 006-0007290 UPS-1250-270 Rev A 28 of 56 02/16/2022 www.synqor.com...
Page 29
UPS is On but the Output Voltage is Amber Out of Range UPS is Off and the Output Voltage is Within Range UPS is Off (Or the DC OUTPUT Option is not Installed) 006-0007290 UPS-1250-270 Rev A 29 of 56 02/16/2022 www.synqor.com...
Page 31
Battery is too Cold to be Charged Battery Temperature is Within its Specified Green Operating Range Amber Battery is too Hot to be Charged Battery is too Hot to be Charged or Discharged 006-0007290 UPS-1250-270 Rev A 31 of 56 02/16/2022 www.synqor.com...
Page 32
Indication Green Battery Pack is OK Battery Pack’s Calculated Maximum Storage Capacity is Amber <75% of its Rated Value Battery Pack’s Calculated Maximum Storage Capacity is <50% of its Rated Value 006-0007290 UPS-1250-270 Rev A 32 of 56 02/16/2022 www.synqor.com...
Of course, if there is no source of input power available and the UPS is therefore drawing power from the battery, then the removal of the battery pack would cause the UPS’s outputs to shut down until a recharged battery pack is inserted. 006-0007290 UPS-1250-270 Rev A 33 of 56 02/16/2022 www.synqor.com...
Operation Operating Environment The SynQor UPS-1250-270 Series is designed for the extreme environmental conditions of military and aerospace applications. All the electronic circuitry and the battery pack are contained in a sealed, weather-proof, shock-proof chamber constructed of die-cast aluminum. Only the redundant, water-proof cooling fans are exposed to the environment.
±3%. Up to 32 units can have their DC3 OUTPUTs connected in parallel, with N+M redundancy. DC2 uses droop share to ensure the load is balanced. Units typically share output power within ±5%. Up to 3 units can have their DC2 outputs connected in parallel. 006-0007290 UPS-1250-270 Rev A 35 of 56 02/16/2022 www.synqor.com...
Configuration Cables for Paraleling 2 Units Parallel, 3’ SYN-9341 3 Units Parallel, 6’ SYN-9343 4 Units Parallel, 9’ SYN-9344 5 Units Parallel, 12’ SYN-9345 006-0007290 UPS-1250-270 Rev A 36 of 56 02/16/2022 www.synqor.com...
For coordinated shutdown, the user must send “SYSTEM DISABLE” over RS-232. See Section V of the Owner’s guide for details on the RS-232 interface. See the UPS User Commands document for more information on the “SYSTEM DISABLE” command. 006-0007290 UPS-1250-270 Rev A 37 of 56 02/16/2022 www.synqor.com...
If DC3 OUTPUTs are connected in parallel, the load on each AC INPUT phase will be balanced typically within ±5%. If the DC2 outputs are connected in parallel, the load on each AC INPUT phase will be balanced typically within ±7%. 006-0007290 UPS-1250-270 Rev A 38 of 56 02/16/2022 www.synqor.com...
MAKING MULTI-UNIT DC3 OUTPUT CONNECTIONS. ALL DC3 OUTPUT CABLE CONNECTORS MUST BE INSTALLED DURING OPERATION AS A DISCONNECTED CABLE CONNECTOR MAY HAVE EXPOSED VOLTAGE PRESENT FROM ANOTHER UNIT IN THE GROUP . 006-0007290 UPS-1250-270 Rev A 39 of 56 02/16/2022 www.synqor.com...
In a normal battery configuration, the failure of a single cell would disable the entire battery. The SynQor battery packs are designed with their battery cells arranged in segments that can be disconnected from the other segments by the internal electronic circuitry.
Battery Pack Battery Capacity The SynQor UPS battery packs come in two versions: a Standard Battery Pack and a thicker, heavier Extended Battery Pack that provides a longer battery run-time. The Standard battery pack fits into the 1U high UPS-1250-270S unit. It has approximately 200 watt-hours of energy storage and a recharge time of <2 hours.
Standard Battery Pack (200 Watt Hours) BAT-0500-E-2U-000 Extended Battery Pack (500 Watt Hours) Other Options also available, check the website or contact power@synqor.com for further information. Always use the proper SynQor battery pack. 006-0007290 UPS-1250-270 Rev A 42 of 56 02/16/2022 www.synqor.com...
Federal DOT Requirements. A UPS may be shipped using standard shipping methods if it does not contain a battery pack. Please contact SynQor for further assistance. The battery pack should be disposed in accordance with applicable regulations of the locality or returned to a factory-authorized Service Center.
UPS and receive information regarding the status of the UPS. The Configuration male DB15 connector on the right is for a connection between one SynQor UPS and another when, for instance, they have their outputs connected in parallel and they therefore need to communicate and coordinate with each other.
Remote On/O Switch SHUTDOWN 1N4148 SPDT Momentary Input Pin (ON) OFF (ON) Note: A 2PDT or 3PDT switch may be substituted for single control of 2 or 3 UPS machines, respectively. 006-0007290 UPS-1250-270 Rev A 45 of 56 02/16/2022 www.synqor.com...
Drive this line “high” with ≥ 5mA to enable the UPS outputs SHUTDOWN Drive this line “high” with ≥ 5mA to disable the UPS outputs *with an internal 50 kΩ Pull-up Resistor to 5 V and ESD Protection Diodes. 006-0007290 UPS-1250-270 Rev A 46 of 56 02/16/2022 www.synqor.com...
Circuit Port (1/4-20) Option Breaker Option UPS-1250-270-S-1U with DC1 Output/DC2 Output Option Exhaust Ethernet User Ground Exhaust Output Output Port Port Config Stud Output Input Circuit Port (1/4-20) Option Breaker Option 006-0007290 UPS-1250-270 Rev A 47 of 56 02/16/2022 www.synqor.com...
IP address assignment can be done via DHCP or user entry of a static address. The interface also supports a direct connection between the UPS and a host computer by including a DHCP server internal to the UPS. For a detailed description of the Ethernet port and SNMP implementation see the SynQor website http://www.synqor.com/ups/documents/UPS_Ethernet_SNMP_UG.pdf 006-0007290...
CAUTION: Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. Always use the proper SynQor battery pack. See the battery replacement chart on page 42. Fans The fans on the rear panel have sealed bearings that do not require any maintenance.
Trouble-Shooting Guide Fault Conditions The SynQor UPS has no user-serviceable parts within it. If it has an internal malfunction only a factory trained personnel should attempt to repair it. There are, however, several external conditions that could cause the UPS to not operate as desired.
Page 51
UPS it is still running and providing an DC OUTPUT voltage. LED is RED • Some other source of voltage is connected to the DC OUTPUT and is powering it when the UPS is not 006-0007290 UPS-1250-270 Rev A 51 of 56 02/16/2022 www.synqor.com...
Page 52
• The battery is too hot to be charged or discharged without damage. LED is STEADY RED • If the ambient temperature is within its specified range the battery will eventually cool down and this condition will go away. 006-0007290 UPS-1250-270 Rev A 52 of 56 02/16/2022 www.synqor.com...
Page 53
• The UPS is drawing power from the battery pack and its remaining charge is <10% of its rated charge. Four tones • Sources of input power should be restored or the loads should be shut down. 006-0007290 UPS-1250-270 Rev A 53 of 56 02/16/2022 www.synqor.com...
Page 54
(as much as 65 A at full power) and the DC INPUT voltage is so low (as low as 22 V). The phenomenon that may be displayed is the following. ▪ Assume the AC INPUT source is not present, but the DC INPUT source is 006-0007290 UPS-1250-270 Rev A 54 of 56 02/16/2022 www.synqor.com...
Page 55
“gauge” for the length of the cable. The longer the cable, the bigger diameter the wire should have. See the section “Power Cable Wire Size” for recommended cable wire sizes. 006-0007290 UPS-1250-270 Rev A 55 of 56 02/16/2022 www.synqor.com...
Page 56
Upply Operator’s Guide UPS-1250-270 Series Made in USA 006-0007290 02/16/2022 Rev A www.synqor.com 1.888.567.9596 (USA only) SynQor Headquarters 155 Swanson Road, Boxborough, MA 01719-1316 USA...
Need help?
Do you have a question about the UPS-1250-270 Series and is the answer not in the manual?
Questions and answers