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Upply Operator’s Guide UPS-MS-1500 Series UPS-MS-1500-S-2U Made in USA www.synqor.com 006-0007162 UPS-MS-1500 Guide Rev F SynQor 155 Swanson Road, Boxborough, MA 01719-1316 USA...
Start-Up ..................................18 Shut-Down ................................19 Power Cable Connections/Disconnections While Operating .............20 Cooling System ..............................21 Front Panel Indicators ............................22 LEDs ................................22 Audible alarm ...............................27 Hot Swapping the Battery Pack ........................27 Operating Environment............................28 006-0007162 UPS-MS-1500 Guide Rev F 2 of 44 07/22/2024 www.synqor.com...
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Remote On/Off Switch Connections....................33 Digital Input/Output Control Signals ......................34 RS232 Serial Interface ............................34 Ethernet Interface ..............................35 Section VI Maintenance Battery ..................................36 Fans ..................................36 Cleaning .................................36 Section VII Trouble-Shooting Guide Fault Conditions ..............................37 006-0007162 UPS-MS-1500 Guide Rev F 3 of 44 07/22/2024 www.synqor.com...
Warnings Hazardous Voltages The INPUT AND OUTPUT POWER connectors and cables of the SynQor UPS may have voltages that are unsafe. INJURY OR DEATH ON CONTACT may result. Appropriate safety precautions should be taken. All connections should be made in accordance with LOCAL ELECTRICAL CODES.
Warnings Hazardous Energies The INPUT AND OUTPUT POWER connectors and cables of the SynQor UPS may be the source of high levels of energy. Do not inappropriately make electrical contact between any terminal of a connector and another, or between any wire of a cable and another, or between any terminal or wire and the UPS’s chassis or ground.
No User Serviceable Parts The SynQor UPS has no user serviceable parts inside of it. DO NOT REMOVE the cover of the UPS or any of its connectors. DO NOT OPEN the battery pack. DO NOT TRY TO ACCESS or touch any components inside the UPS-MS-1500 through the battery compartment opening.
Front panel LEDs and an audible alarm provide information on the status of the UPS and the battery pack. The UPS-MS-1500 Series products can draw power from an AC input having a wide range of voltage levels and frequencies. The UPS provides up to 1500 VA and 1250 W of AC output power at 115 Vac or 230 Vac.
General Product Information Product Topology The SynQor UPS-MS-1500 Series products use a true on-line double conversion topology that provides protection to the load from spikes, noise, surges, brownouts, blackouts, etc. in the input power source. It also provides smoothing of load transients and nonlinear load profiles so that the input power sources are not subjected to these disturbances.
CE CE Marking (230 V only) UPS-MS-1500-S-2U-L2G5-ECE (230 V output with CE marking) The UPS-MS-1500 Series of products provide up to 1500 VA and 1250 W of total output power The UPS-MS-1500 comes in the following format: • A 2U high, 42 lb. rackmount unit that uses the standard SynQor 1U battery pack which provides >10 minutes or >13.5 minutes of battery run-time at full power...
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Section II General Product Information UPS-MS-1500 On/Off 3.40” 86.4mm Air intake Status Indicator Panel 16.92" 429.8mm AC Output Connector Ethernet Port Circuit Breaker AC Input Connector NEMA 5-15R (115V) Exhaust Fan User I/O CONFIG Port Ground Exhaust Fan IEC 320-C14 Type F (EU-230V) Type G (UK-230V) Type I (ANZ-230V) 006-0007162 UPS-MS-1500 Guide Rev F 10 of 44 07/22/2024 www.synqor.com...
4 – 1 X Type I (ANZ-230V) Cooling Exhaust Fans Sound Pressure Level (SPL) <55 dB(A) Air Flow 0.67(m /min) 23.7 CFM Two fans in system, above specs are for each fan separately. 006-0007162 UPS-MS-1500 Guide Rev F 11 of 44 07/22/2024 www.synqor.com...
General Product Information UPS Efficiency Figure 1 shows the typical efficiency with which the UPS-MS-1500 series uninterruptible power supplies delivers power to its AC OUTPUT from a 230 Vrms AC INPUT or an 115 Vrms AC INPUT. Efficiency vs. Output Power for Each Input Source 95.0%...
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100 Vrms as long as the ambient temperature is not above 50 C (122 F). If the total output power is greater than this derated value, the UPS will switch to the internal BATTERY PACK. 006-0007162 UPS-MS-1500 Guide Rev F 14 of 44 07/22/2024 www.synqor.com...
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15 seconds before the UPS will switch over to the BATTERY PACK. Also note that the UPS can drive it full rated power for a 2 second interval even if the AC INPUT voltage drops below 110 Vrms. 006-0007162 UPS-MS-1500 Guide Rev F 15 of 44 07/22/2024 www.synqor.com...
NEMA 5-15R (115V) AC OUTPUT Function Line Neutral Ground TYPE I (ANZ-230V) AC OUTPUT Function Line Neutral Ground TYPE G (UK-230V) AC OUTPUT Function Line Neutral Ground TYPE F (EU-230V) 006-0007162 UPS-MS-1500 Guide Rev F 16 of 44 07/22/2024 www.synqor.com...
4 – 1 X Type I (ANZ-230V) Other options may be available. Contact info@synqor.com or visit the website: http://www. synqor.com for more information. If it is necessary to develop custom cables for your application, please read through the following section for some important considerations. Damage caused by improper wiring of cables will not be covered under SynQor’s warranty.
“COLD START” in the industry. Under this condition, the LED above the ON/OFF switch and the battery pack’s LEDs will initially all be off. When the ON/OFF switch is pushed to the ON position, all of these LEDs will be appropriately illuminated. 006-0007162 UPS-MS-1500 Guide Rev F 18 of 44 07/22/2024 www.synqor.com...
(if no power source is present). • It is not necessary to move the AC BREAKER on the rear panel of the UPS to the OFF position. 006-0007162 UPS-MS-1500 Guide Rev F 19 of 44 07/22/2024 www.synqor.com...
UPS and the input power source before any power cables are disconnected from the UPS. However, the SynQor UPS is capable of having any of its input or output power cables connected at any time (if safely done), including when the UPS is turned on and delivering power to the load.
Operation Cooling System The SynQor UPS-MS-1500 Series products are cooled by fans that draw air into the intake below the battery pack on the front panel and exhaust it out the two fan ports on the rear panel. Care should be taken to ensure there is no obstruction to this airflow, either at the front intake or the rear exhaust ports.
Each battery pack has 16 LEDs, as shown below, that indicated the status of the battery pack and of the operation of the UPS: POWER OUT LOAD BATT BATT CHARGE POWER IN 006-0007162 UPS-MS-1500 Guide Rev F 22 of 44 07/22/2024 www.synqor.com...
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UPS is On and the Output Voltage is Green Within Range UPS is On but the Output Voltage is Amber Out of Range UPS is Off and the Output Voltage is Within Range UPS is Off 006-0007162 UPS-MS-1500 Guide Rev F 23 of 44 07/22/2024 www.synqor.com...
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Battery is too Cold to be Charged Battery Temperature is Within its Specified Green Operating Range Amber Battery is too Hot to be Charged Battery is too Hot to be Charged or Discharged 006-0007162 UPS-MS-1500 Guide Rev F 25 of 44 07/22/2024 www.synqor.com...
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Green Battery Pack is OK Battery Pack’s Calculated Maximum Storage Capacity is Amber <75% of its Rated Value Battery Pack’s Calculated Maximum Storage Capacity is <50% of its Rated Value 006-0007162 UPS-MS-1500 Guide Rev F 26 of 44 07/22/2024 www.synqor.com...
Of course, if there is no source of input power available and the UPS is therefore drawing power from the battery, then the removal of the battery pack would cause the UPS’s outputs to shut down until a recharged battery pack is inserted. 006-0007162 UPS-MS-1500 Guide Rev F 27 of 44 07/22/2024 www.synqor.com...
Section III Operation Operating Environment The SynQor UPS-MS-1500 Series is designed for enclosed environmental conditions for military, aerospace and commercial applications. All the electronic circuitry and the battery pack are contained in a ultra-sturdy, environmentally resistant, shock-proof chamber. Protection circuitry ensures that the battery is not charged or discharged if it is too hot or too cold.
In a normal battery configuration, the failure of a single cell would disable the entire battery. The SynQor battery packs are designed with their battery cells arranged in segments that can be disconnected from the other segments by the internal electronic circuitry.
Battery Pack Battery Capacity SynQor offers multiple battery packs in a sub-1U high form factor, the BAT-0200 and the BAT-0400. The BAT-0200 weighs 10 lbs. and has 3 battery segments. The BAT-0400 weighs 11.8 lbs. and has 4 battery segments. All battery packs will recharge in about two hours. The run-time as a function of UPS load power is shown on the below table.
Federal DOT Requirements. A UPS may be shipped using standard shipping methods if it does not contain a battery pack. Please contact SynQor for further assistance. The battery pack should be disposed in accordance with applicable regulations of the locality or returned to a factory-authorized Service Center.
The Configuration male DB15 connector is not applicable to this model UPS. Nothing should be connected to this DB15 connector. The designation/location of the pins for the User I/O female high-density DB15 connector is shown below: 006-0007162 UPS-MS-1500 Guide Rev F 32 of 44 07/22/2024 www.synqor.com...
Remote On/O Switch SHUTDOWN 1N4148 SPDT Momentary Input Pin (ON) OFF (ON) Note: A 2PDT or 3PDT switch may be substituted for single control of 2 or 3 UPS machines, respectively. 006-0007162 UPS-MS-1500 Guide Rev F 33 of 44 07/22/2024 www.synqor.com...
The RS232 port provides readback of UPS’s state, as well as the configuration and control of the UPS’s operation. The port can be used from a standard terminal interface, or from a custom computer application. 006-0007162 UPS-MS-1500 Guide Rev F 34 of 44 07/22/2024 www.synqor.com...
IP address assignment can be done via DHCP or user entry of a static address. The interface also supports a direct connection between the UPS and a host computer by including a DHCP server internal to the UPS. For a detailed description of the Ethernet port and SNMP implementation see the SynQor website http://www.synqor.com/ups/documents/UPS_Ethernet_SNMP_UG.pdf 006-0007162 UPS-MS-1500 Guide...
CAUTION: Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. Always use the proper SynQor battery pack. See the battery replacement chart on page 30. Fans The fans on the rear panel have sealed bearings that do not require any maintenance.
Trouble-Shooting Guide Fault Conditions The SynQor UPS has no user-serviceable parts within it. If it has an internal malfunction only a factory trained personnel should attempt to repair it. There are, however, several external conditions that could cause the UPS to not operate as desired.
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• Some other source of voltage is connected to the AC OUTPUT and is powering it when the UPS is not. LED is OFF (Normal) • Normal. Option is not available on the UPS-MS-1500 . DC OUTPUT Power LED 006-0007162 UPS-MS-1500 Guide Rev F 38 of 44 07/22/2024 www.synqor.com...
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• The battery is too hot to be charged or discharged without damage. LED is STEADY RED • If the ambient temperature is within its specified range the battery will eventually cool down and this condition will go away. 006-0007162 UPS-MS-1500 Guide Rev F 39 of 44 07/22/2024 www.synqor.com...
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• The UPS is drawing power from the battery pack and its remaining charge is <10% of its rated charge. Four tones • Sources of input power should be restored or the loads should be shut down. 006-0007162 UPS-MS-1500 Guide Rev F 40 of 44 07/22/2024 www.synqor.com...
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▪ The UPS fails to start the load: The SynQor UPS is designed to try various start-up routines when it is first turned on to overcome the problem of surge currents with some loads. There are five such routines (or repetitions of a given routine) that are tried.
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If this disruption of existing loads is a problem, then the solution is to make sure the loads that display this start-up surge characteristic are all started first, or that all loads are started at the same time. 006-0007162 UPS-MS-1500 Guide Rev F 42 of 44 07/22/2024 www.synqor.com...
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“gauge” for the length of the cable. The longer the cable, the bigger diameter the wire should have. See the section “Power Cable Wire Size” for recommended cable wire sizes. 006-0007162 UPS-MS-1500 Guide Rev F 43 of 44 07/22/2024 www.synqor.com...
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Upply Operator’s Guide UPS-MS-1500 Series Made in USA 006-0007162 07/22/2024 Rev F www.synqor.com 006-0007162 UPS-MS-1500 Guide Rev F SynQor 155 Swanson Road, Boxborough, MA 01719-1316 USA...
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