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Summary of Contents for Brady A8500
- Page 1 ASSEMBLY INSTRUCTIONS...
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Page 2: Table Of Contents
Table of Contents Licenses ..................................4 Reference to the EU Declaration of Conformity ......................4 1.2 FCC and Country-Specific Agency Approval Information ..................... 4 Technical Support & Repair ............................5 Application Engineering Services ..........................6 Introduction ................................. 7 4.1 Instructions ................................... 7 4.2 Intended Use ................................7 4.3 Safety Instructions ................................ - Page 3 Assembly Instructions for the following products Model Configurations A8500 A8500 Standard (300 & 600 dpi) Disclaimer This manual is proprietary to Brady Worldwide, Inc. (hereafter "Brady"), and may be revised from time to time without notice. Brady disclaims any understanding to provide you with such revisions, if any. This manual is copyrighted with all rights reserved. No portion of this manual may be copied or reproduced by any means without the prior written consent of Brady. While every precaution has been taken in the preparation of this document, Brady assumes no liability to any party for any loss or damage caused by errors or omissions or by statements resulting from negligence, accident, or any other cause. Brady further assumes no liability arising out of the application or use of any product or system described, herein; nor any liability for incidental or consequential damages arising from the use of this document. Brady disclaims all warranties of merchantability of fitness for a particular purpose. Brady reserves the right to make changes without further notice to any product or system described herein to improve reliability, function, or design. Trademark Windows is a registered trademark of the Microsoft Corporation. All brand or product names referenced in this manual are trademarks (™) or registered trademarks (®) of their respective companies or organizations. ©2016 Brady Corporation. All rights reserved. Editor Regarding questions or comments please contact Brady Technical Support. Topicality Due to the constant further development of products discrepancies between documentation and product can occur. Please check BradyID.com for the latest update. Terms and conditions Deliveries and performances are effected under the General conditions of sale of BradyPrinter A8500. Brady Warranty Our products are sold with the understanding that the buyer will test them in actual use and determine for him or herself their adaptability to his/her intended uses. Brady warrants to the buyer that its products are free from defects in material and workmanship, but limits its obligation under this warranty to replacement of the product shown to Brady’s satisfaction to have been defective at the time Brady sold it. This warranty does not extend to any persons obtaining the product from the buyer.
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Page 4: Licenses
Licenses Reference to the EU Declaration of Conformity The BradyPrinter™ A8500 Label Printer complies with the relevant fundamental regulations of the EU Rules for Safety and Health: • D irective 2006/42/EC on machinery • D irective 2014/35/EU relating to electrical equipment designed for use within certain voltage limits • D irective 2014/30/EU relating to electromagnetic compatibility • D irective 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment EU Declaration of Conformity www.bradyeurope.com/conformity. FCC and Country-Specific Agency Approval Information NOTE : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. The equipment generates, uses, and can radiate radio frequency and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica- tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user may be required to correct the interference at his own expense. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of... -
Page 5: Technical Support & Repair
Technical Support & Repair Technical Support & Repair In the event your A8500 Industrial Label Printer requires service or support, Brady offers comprehensive troubleshooting support, set up assistance, how-to guidance and repair services globally. Brady offers both free- of-charge and fee-based levels of this support. Warranty coverage period, warranty benefits and availability of certain services may vary by Brady location. Consult your location for complete details. Technical Support: Troubleshooting and how-to guidance and special services via phone or web. Repair Services: Depot-based or on-site repair service depending on Brady location, for both in-warranty and out-of-warranty repair needs. For repair or technical assistance, locate your regional Brady Technical Support office by going to: • United States: bradyid.com/techsupport • Europe: bradyeurope.com/services • Asia Pacific: brady.co.uk/landing-pages/global-landing-page • Australia: bradyid.com.au/en-au/supportlanding • Canada: bradycanada.ca • Latin America: bradylatinamerica.com Registration Information To register your printer go to: • bradycorp.com/register Repair and Return If for any reason you need to return the product for repair, please contact Brady Technical Support for repair and replacement information. -
Page 6: Application Engineering Services
Application Engineering Services Application Engineering Services Brady offers fee-based application engineering services in some locations. If you need assistance with advanced integration of your A8500 Industrial Label Printer into a complex data flow scenario that is not supported under normal tech support capabilities, Brady's Application Engineering Team may be able to help. This team specializes in customized fee-based services that include: • Custom software programming • Custom front-end application software programming • Software template creation • Label file conversion • Scan-to-print mapping assistance • Advanced integration of printer & data flow Note: Application Engineering Services is not available in all Brady locations - contact the applications engineering email below or contact your local Brady Tech Support location for availability of these services in your area. Application Engineering Services Advanced integration and custom programming services to solve complex dataflow scenarios integrating printers, software, data collection devices and databases. Contacting Brady Application Engineering Contact Brady Application Engineering via email at application_engineering@bradycorp.com to discuss your application, or to learn about the availability of services in your location. User Manual... -
Page 7: Introduction
Advice to make work routine easier or on important steps to be carried out. Environment! Gives you tips on protecting the environment. Handling instruction Reference to section, position, illustration number or document. Option (accessories, peripheral equipment, special fittings). Time Information in the display. Intended Use • The device is manufactured in accordance with the current technological status and the recognized safety rules. However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible assets can arise during use. • The device may only be used for its intended purpose and if it is in perfect working order, and it must be used with regard to safety and dangers as stated in the operating manual. • The printer is designed for the integration into a production line. It is intended exclusively for printing suitable materials that have been approved by the manufacturer and for coupling a Brady or non-Brady applicator which transfers labels from the printer to a product. Any other use or use going beyond this shall be regarded as improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use; the user shall bear the risk alone. • Usage for the intended purpose also includes complying with the operating manual, including the manufacturer‘s maintenance recommendations and specifications. User Manual... -
Page 8: Safety Instructions
Introduction Safety Instructions • The device is configured for voltages of 100 to 240 V AC. It only has to be plugged into a grounded socket. • Only connect the device to other devices which have a protective low voltage. • Switch off all affected devices (computer, printer, accessories) before connecting or disconnecting. • The device may only be used in a dry environment, do not expose it to moisture (sprays of water, mists, etc.). • Do not use the device in an explosive atmosphere. • Do not use the device close to high-voltage power lines. • If the device is operated with the cover open, ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the exposed rotating parts. • The device or parts of it can become hot while printing. Do not touch during operation, and allow to cool down before changing material and before disassembly. • Risk of crushing when closing the cover. Touch the cover at the outside only. Do not reach into the swivel range of the cover. • Perform only those actions described in this operating manual. Work going beyond this may only be performed by trained personnel or service technicians. • Unauthorized interference with electronic modules or their software can cause malfunctions. • Other unauthorized work on or modifications to the device can also endanger operational safety. • Always have service work done in a qualified workshop, where the personnel have the technical knowledge and tools required to do the necessary work. • There are various warning stickers on the device. They draw your attention to dangers. Warning stickers must therefore not be removed, as then you and other people cannot be aware of dangers and may be injured. • The maximum sound pressure level is less than 70 dB(A). Danger! Danger to life and limb from power supply. -
Page 9: Safety Marking
Introduction Safety Marking Figure 1 Safety marking Danger spot ! • Risk of burning on the hot printhead assembly (1). Do not touch the printhead during operation, and allow to cool down before changing material and before disassembly. • Entanglement hazard by turning roller (2). ... -
Page 10: Installation
Installation Device Overview 1 Cover (Option) 2 Hinges for Brady-applicators 3 Control panel 4 Interface for Brady-applicators 5 Ribbon take-up hub 6 Ribbon supply hub 7 Print mechanism 8 Roll retainer 9 Pivot arm with guide roller 10 Internal rewinder 11 Guide roller 12 Transport system Figure 2 Overview A8500 13 Head locking system 14 Printhead retainer 15 Printhead 16 Peel-off edge... - Page 11 23 USB host interface for USB memory stick or service key Figure 4 Control panel 24 Power switch 25 Power connection jack 26 Slot for SD card 27 2 USB host interfaces for service key, USB memory stick, keyboard, barcode scanner, Bluetooth adapter, WiFi adapter, external control panel or warning light 28 USB Hi-speed device interface 29 Ethernet 10/100 Base-T 30 Serial RS-232 C interface 31 I/O interface A8500 L A8500 R Figure 5 C onnections User Manual...
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Page 12: Unpacking And Setting-Up The Printer
Installation Unpacking and Setting-up the Printer Lift the printer out of the box. Check printer for damage which may have occurred during transport. Remove foam transportation safeguards near the printhead. Check delivery for completeness. Contents of delivery: • Printer • Power cable • USB cable • Assembly instructions • CD with Windows driver and documentation Note! Please keep the original packaging in case the printer must be returned. Attention! The device and printing materials will be damaged by moisture and wetness. ... -
Page 13: Connecting The Device
Installation Connecting the Device 5.3.1 Connecting to the Power Supply The printer is equipped with a wide area power unit. The device can be operated with a supply voltage of 230 V~/50 Hz or 115 V~/60 Hz without adjustment. 1. Check that the device is switched off. 2. Plug the power cable into the power connection socket (25 / Figure 5). 3. Plug the power cable into a grounded socket. 5.3.2 Connecting to a Computer or Computer Network Attention! Inadequate or no grounding can cause malfunctions during operations. Ensure that all computers and cables connected to the printer are grounded. ... -
Page 14: Touchscreen Display
Touchscreen Display The user can control the operation of the printer with the control panel, for example: • Issuing, interrupting, continuing and canceling print jobs, • Starting labelling cycles when operating the printer with applicator, • Setting printing parameters, e.g. heat level of the printhead, print speed, interface configuration, language and time of day ( Configuration Manual), • Control stand-alone operation with a memory module ( Configuration Manual), • Update the firmware ( Configuration Manual). Many functions and settings can also be controlled by software applications or by direct programming with a computer using the printer’s own commands. Programming Manual for details. Settings made on the touchscreen display make the basic settings of the label printer. Note! It is advantageous, whenever possible, to make adaptations to various print jobs in the software. Start Screen After switching on During printing In pause state After print job Figure 6 Start screen The touchscreen display is operated directly by touch: •... - Page 15 Touchscreen Display In the headline several information are displayed as widgets depending on the configuration: Figure 7 Widgets in the start screen Displays the current data transfer in the form of a falling drop. The Save data stream function is active Configuration manual All received data are stored in a .lbl file. Warning ribbon end Configuration manual The remaining diameter of the ribbon supply roll undershoots the set value. SD card installed USB memory installed gray: Bluetooth adapter installed, white: Bluetooth connection active WiFi connection active The WiFi strength is displayed by the number of white arcs. Ethernet connection active USB connection active abc program active Clock time Table 3 Widgets in the start screen User Manual...
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Page 16: Navigation In The Menu
Touchscreen Display Navigation in the Menu Start level Selection level Parameter/function level Figure 8 Menu levels To open the menu select on the start screen. Select a theme in the selection level. Several themes have substructures again with selection levels. To return from the current level to the upper one select . To leave the menu select Continue the selection until the parameter/function level is reached. Start a function. The will carry out the function possibly after a preparing dialogue. - or - Select a parameter to set. The setup possibilities are depending from the parameter type. Logical parameters Selection parameters Numerical parameters Date/time Figure 9 Samples for parameter setting Scroll bar for rough value setting Decreasing the value step-by-step Increasing the value step-by-step Return without saving the setting Return with saving the setting Parameter is disabled, touching enables the parameter Parameter is enabled, touching disables the parameter Table 4 Buttons for parameter setting User Manual... -
Page 17: Loading Material
Loading Material Note! For adjustments and simple installation work, use the accompanying Allen key located in the upper section of the print unit. No other tools are required for the work described here. Loading Labels 7.1.1 Positioning the Media Roll on the Roll Retainer Figure 10 Loading label roll 1. -
Page 18: Inserting The Labels Into The Print Mechanism
Loading Material 7.1.2 Inserting the Labels into the Print Mechanism Figure 11 Inserting the labels into the print mechanism Figure 12 Label feed path 1. Turn lever (4) counterclockwise to lift the printhead (2). 2. Move the guide (6) to the outermost position by turning the spindle (7) with the Allen key (8). 3. Supply a longer label strip of approx. 100 cm. 4. Guide label strip (5) to the print unit as shown in Figure 12. The broken line shows the path for inside wound labels. 5. Guide label strip through the label sensor (3) to the peel-off edge. 6. Move the guide (6) against the label strip by turning the spindle (7). 7. Forward the label strip over the peel-off edge (1), that the strip reaches back internal rewinder. Remove the labels from the overhanging strip. 7.1.3 Setting the Label Sensor Figure 13 Setting the Label Sensor The label sensor can be shifted perpendicular to the direction of paper flow for adaptation to the label medium. When the printer is switched on, a yellow LED illuminates the sensor position (2). Loosen the screw (4). ... -
Page 19: Guiding The Liner To The Internal Rewinder
Loading Material 7.1.4 Guiding the Liner to the Internal Rewinder Figure 14 Guiding the liner to the internal rewinder 1. Turn the lever (7) clockwise to lift the locking system (6) from the transport roller (5). 2. Hold the rewinder (1) firmly and turn the knob (4) clockwise until it stops. 3. Guide the liner coming from the peel-off edge around the transport roller (5) and the locking system (6) to the internal rewinder (1). 4. Push the liner under a bracket (2) of the rewinder (1) and turn the knob (4) counterclockwise until it stops. The rewinder is fully spread, thus gripping the liner firmly. 5. Turn the rewinder (1) counterclockwise to tighten the liner. 6. Turn the lever (7) counterclockwise to lock the transport system (5,6). User Manual... -
Page 20: Setting The Head Locking System
Loading Material Setting the Head Locking System The printhead is pushed on via two plungers. The location of the outer plunger (2) must be set to the width of the label medium used so as to • achieve even print quality across the entire label width • prevent wrinkles in the feed path of the transfer ribbon • prevent premature wearing of the print roller and printhead. Figure 15 Setting the head locking system 1. Turn the lever (3) clockwise to lock the printhead. 2. Loosen the threaded pin (1) at the outer plunger (2) with the Allen key. 3. Align the outer plunger (2) to the outer label edge and tighten the threaded pin (1). Setting the Peel-off Edge When operating the printer with applicator the label must be peeled-off completely from the liner for the taking over by the applicator. The peel-off edge can be turned to optimize especially the separation of the rear label edge from the liner. When the printer is delivered the peel-off edge is turned in the upper end position (1a). Depending on the used material and label size the peel-off edge can be lowered (1b). Figure 16 Setting the peel-off edge 1. Loosen the screw (2). 2. Turn the peel-off edge at the hexagon (3) as necessary 3. Tighten the screw (2). 4. -
Page 21: Loading Transfer Ribbon
Loading Material Loading Transfer Ribbon Note! With direct thermal printing, do not load a transfer ribbon; if one has already been loaded, remove it. Figure 17 Loading transfer ribbon Figure 18 Transfer ribbon feed path 1. Clean printhead before loading the transfer ribbon ( 9.3 on page 24). 2. Turn lever (6) counterclockwise to open the printhead. 3. Slide transfer ribbon roll (3) onto the ribbon supply hub (4) until it stops and so that the color coating of the ribbon faces away from the printhead after loading. 4. Hold ribbon supply hub (4) firmly and turn knob (5) counterclockwise until the transfer ribbon roll is secured. 5. Slide suitable ribbon core (1) onto the transfer ribbon take-up hub (2) and secure it in the same way. 6. -
Page 22: Setting The Feed Path Of The Transfer Ribbon
Loading Material Setting the Feed Path of the Transfer Ribbon Transfer ribbon wrinkling can lead to print image errors. Transfer ribbon deflection can be adjusted so as to prevent wrinkles. Note! A maladjustment of the head locking system may also cause ribbon wrinkling Check first the setting of the head locking system ( 7.2 on page 20). Figure 19 Setting the feed path of the transfer ribbon Note! -
Page 23: Printing Operation
The print of a label must be started by the external START or REPRINT signal ( Configuration Manual). When operating the printer without Brady applicator the removal of the label must be confirmed by the LBLREM signal ( Configuration Manual). -
Page 24: Cleaning
Cleaning Cleaning Information Danger! Risk of death via electric shock! Disconnect the printer from the power supply before performing any maintenance work. The label printer requires very little maintenance. It is important to clean the thermal printhead regularly. This guarantees a consistently good printed image and plays a major part in preventing premature wear of the printhead. Otherwise, the maintenance is limited to monthly cleaning of the device. Attention! The printer can be damaged by aggressive cleansers. Do not use abrasive cleaners or solvents for cleaning the external surfaces or modules. ... -
Page 25: Fault Correction
Fault Correction 10.1 Error Display The appearance of an error will be shown on the display: Figure 20 Error display The error treatment is pending on the error type 10.2 on page 25. The display offers the following possibilities to continue after an error occurred: Repeat The print job will be continued after clearing the error cause. Cancel The print job will be cancelled. Feed The paper feed will be synchronized. Following the print job can be continued. Ignore The error message will be ignored. The print job will be continued possibly with limited performance. Save log The error does not allow print operation. For detailed analysis several system files can be saved on an external memory. Table 5 Buttons in the error display 10.2 Error Messages and Fault Correction Error message Cause Remedy Barcode error Invalid barcode content, e.g. alphanumeric Correct the barcode content. characters in a numerical barcode Barcode too big The barcode is too big for the allocated... - Page 26 Fault Correction Error message Cause Remedy Out of ribbon Out of transfer ribbon Insert new transfer ribbon. Transfer ribbon melted during printing Cancel current print job. Change the heat level via software. Clean the printhead 9.3 on page 24 Load transfer ribbon. Restart print job. The printer is loaded with thermal labels, Cancel current print job. but the software is set to transfer printing Set software to direct thermal printing. Restart print job. Pinch roller open The transport system is not locked Swing the pinch roller against the transport roller. Printhead open Printhead not locked Lock printhead. Printhead too hot Printhead is overheated After pausing the print job will be continued automatically. If the fault recurs repeatedly, reduce the heat level or the print speed via software.
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Page 27: Problem Solution
Fault Correction 10.3 Problem Solution Problem Cause Remedy Transfer ribbon creases Transfer ribbon deflection not adjusted Adjust the transfer ribbon deflection. 7.5 on page 22 Head locking system not adjusted Adjust the head locking system. 7.2 on page 20 Transfer ribbon too wide Use a transfer ribbon slightly wider than the width of label. Print image has smears or Printhead is dirty Clean the printhead voids 9.3 on page 24 Temperature too high Decrease temperature via software. Unsuitable combination of labels and Use different type of ribbon. transfer ribbon Printer does not stop after Thermal printing is chosen in the software Change to thermal transfer printing. transfer ribbon runs out Printer prints a sequence Printer is in ASCII dump mode Cancel the ASCII dump mode. of characters instead of the label format Printer transports label... -
Page 28: Labels
Labels 11.1 Label Dimensions Figure 21 Label dimensions Dim. Designation Dim. in mm A8500-62 A8500-34 Label width 4 - 58 20 - 114 Label height 3 - 200 4 - 320 Label distance > 2 Width of liner 24 - 62 24 - 118 Left margin ≥ 0 Right margin ≥ 0... -
Page 29: Device Dimensions
Labels 11.2 Device Dimensions Figure 22 Device dimensions Dim. Designation Dim. in mm A8500-62 A8500-34 Distance printhead - peel-off edge Distance 1st heating point - material edge Print width 300 dpi 56,9 105,7 600 dpi 54,1 105,7 Distance gap/reflective sensor - 2 - 26 2 - 60 material edge i.e. permissible distance of reflex or cut-out marks to the material edge Distance gap/reflective sensor - 62,5 printhead Table 9 Device dimensions User Manual... -
Page 30: Reflex Mark Dimensions
Labels 11.3 Reflex Mark Dimensions Figure 23 Reflex mark dimensions Dim. Designation Dim. in mm A8500-62 A8500-34 Label distance > 2 Width of reflex mark > 5 Height of reflex mark 3 - 10 Distance mark - material edge 2 - 26 2 - 60 Distance virtual label front edge - actual label 0 up to A / recomm. : 0 front edge Adjust software settings • Reflex marks must be on the back side of the material (liner). • Label sensor for reflex marks on the top side on request. -
Page 31: Cut-Out Mark Dimensions
Labels 11.4 Cut-out Mark Dimensions for marginal cut-out marks minimum liner thickness 0,06 mm Figure 24 Cut-out mark dimensions Dim. Designation Dim. in mm A8500-62 A8500-34 Label distance > 2 Width of cut-out mark > 5 for marginal cut-out > 8 Height of cut-out mark 2 - 10 Distance mark - material edge 2 - 26 2 - 60 Sensor recognized virtual label front edge Rear edge cut-out with gap sensor recognition Distance recognized front edge - actual... -
Page 32: Assembly Dimensions
Assembly Dimensions Figure 26 Assembly dimensions A8500 User Manual... -
Page 33: Index
Index Cleaning Peel-off mode ........25 Printhead ........26 Power supply ........9 Print roller ........26 Printhead Cleaning information......26 Cleaning ........26 Contents of delivery ......14 Damage ........25 Control panel ........12 Print roller, cleaning ......26 Cut-out marks ........33 Problem solution .......29 Device dimensions ......31 Reflex marks........32 Device overview ....... 11 Ribbon saving ........25 Environment ........9 Safety instructions ......9 Errors Safety marking........10 Correction ........27 Service work ........9... - Page 34 Brady Worldwide, Inc Brady EMEA Brady Corporation Asia 6555 West Good Hope Road Lindestraat 20 1 Kaki Bukit Crescent Milwaukee, WI 53223 9240 Zele Singapore 416236 bradyid.com Belgium bradycorp.com/global bradycorp.com/global A8500 Assembly Instructions (Printed-English)