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09
What to do if it goes wrong
Problem
Solution
• Check the 'This pack contains' panel on the box to make
sure the part is included with your machine.
There is an
accessory missing
• Ensure the handle is fitted correctly and pushed fully on to
the main body.
• Check the fuse in the plug. Always replace the fuse in the plug
Dust & Vac will not
with a British 13amp fuse.
switch on
• Empty dirt container, remove and wash filter allowing
24 hours to dry before refitting.
• Dirt container may not be fitted correctly. To refit the dirt
Dust & Vac won't pick
container tilt so that the bottom aligns first, and then gently
up or poor suction
push until it locks into place.
• Clear any blockages from the machine. (See page 8)
• Dirt container may be full and may need to be emptied.
• Filter may need to be washed please allow 24 hours to dry
before refitting.
Dust escaping from
• Clear any blockages from the machine. (See page 8)
Dust & Vac
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the vacuum cleaner
before calling.
10
Getting in touch
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