Phonak Roger Covert 2.0 User Manual
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Phonak Roger Covert 2.0 User Manual

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TM
Roger
Covert 2.0
User Guide
User Guide
communications

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Summary of Contents for Phonak Roger Covert 2.0

  • Page 1 Roger Covert 2.0 User Guide User Guide communications...

  • Page 2: Table Of Contents

    Contents Roger Earpiece C Components Device description Set up Beeps summary Cleaning Exchange battery door Roger Covert main unit Components System description Set up Basic functions Mobile phone Bluetooth functions Communication Connecting a new remote control Listening 32 Operation with Roger CarKit C Advanced functionalities 2.10 SCA - Security Confi guration App...
  • Page 3 2.11 Service 2.12 Buttons summary 2.13 LEDs summary 2.14 Beeps summary 2.15 Vibrator summary Mini-Microphone MM11 Overview Wearing Exchange fi lters How to wear the microphone SCA - Security Confi guration App Where to download Connection to computer Usage of SCA Firmware update...
  • Page 4 Support Documents e-Learning Troubleshooting Roger Earpiece C Roger Covert C & Roger Covert Dual C separable Roger Remote C & Roger Remote Dual C...

  • Page 5: Roger Earpiece C

    1 Roger Earpiece C 1.1 Components Roger Earpiece C Transportation pouch containing - beige or brown batteries, cerumen fi lters and Q-tips C&C Spray Cleaning tools Softwraps...

  • Page 6: Device Description

    1.2 Device description Battery compartment Removal handle Wax guard 1.3 Set up 1.3.1 Switching On/Off Battery type: Zinc Air size 10 Operating time >20h To switch the device off , open the battery compartment entirely.
  • Page 7 Its strongly recommended to exchange the battery before each mission When the earpiece is not used for a certain period of time, remove the battery due to possible battery leakage Handle the battery door with care (do not open excessively and insert battery from side) 1.3.2 Inserting earpiece Before insertion, check wax guard is not obstructed with earwax...
  • Page 8 1.3.3 Removing earpiece After removing the earpiece check the wax guard is not obstructed with earwax that will reduce sound level. See section 1.5 if exchanging the wax guard is necessary 1.3.4 Softwraps Softwraps are used to reduce ambient noise or increase earpiece retention.
  • Page 9 1.3.5 Connecting to a Roger Covert main unit 0-10 cm 0-4 inches <1s Keep any other Roger device out of range during this process. 1.3.6 Connecting to a Roger CarKit C Roger CarKit C ON/OFF full range SYNC All receivers in range will be connected at the same time when pressing «sync»...

  • Page 10: Beeps Summary

    1.4 Beeps summary Table below summarize beeps generated by the Roger Earpiece C. Refer to the dedicated section for beeps generated by the Roger Covert main unit. Start-up Detection of paired transmitter / Exiting Sleep mode Roger Transmitter Connect Denegation Low battery …...

  • Page 11: Cleaning

    1.5 Cleaning Clean the Roger Earpiece C after each usage with the cleaning spray and cloth provided. Opening the battery compartment entirely will avoid humidity to remain within the Roger Earpiece C. The wax guard avoids earwax to impair the audio amplifi er. Regularly exchange it following the provided instruction.

  • Page 12: Exchange Battery Door

    1.6 Exchange battery door In case the battery door got broken, you can order it as spare part to replace it. click...

  • Page 13: Roger Covert Main Unit

    2 Roger Covert main unit 2.1 Components Roger Covert C Roger Covert Dual C separable Roger Remote C Roger Remote Dual C Power supply MM11 supports Adapter Micro-USB to jack socket...

  • Page 14: System Description

    2.2 System description 2.2.1 Roger Covert C - Device description Minimic MM11 Micro-USB socket Connect On/Off Button & LED Button & LED Bluetooth ® Button & LED Buttons...
  • Page 15 2.2.2 Roger Covert Dual C separable - Device description Micro-USB socket Minimic MM11 Radio connection Connect On/Off Button & LED Button & LED PTT2 Bluetooth ® PTT button link Button & LED to wired device PTT1 PTT button link to Bluetooth device...
  • Page 16 2.2.3 Roger Remote C - Device description Button Connect & battery status Volume & mute button Tone and network switch button Key ring holder...
  • Page 17 2.2.4 Roger Remote Dual C - Device description PTT2 PTT1 PTT button linked PTT button linked to wired device to Bluetooth device Connect & battery status Volume & mute button Tone and network switch button Key ring holder...
  • Page 18 2.2.5 Caution Excessive bending over 90 degrees or applying of strong pull forces on the cables might lead to cable defects and hence a malfunctioning of the device, such as loss of communication or sound coming out of the radio loudspeaker. Radio connector Junction-box...

  • Page 19: Set Up

    2.3 Set up 2.3.1 Charging Charging time 0 to 100% : ~2.5h Operating time >13h Charging Fully charged Battery defective LED will light steadily only when charging with device OFF Charging with a powerback while on mission is possible It‘s mandatory to use exclusively the cable delivered for charging Fully charge new device and recharge every 4 months if not used 2.3.2 Activate remote control battery Battery lifetime >...
  • Page 20 2.3.3 Switching On/Off >2s Switched on | Eingeschaltet | Allumé Switched off | Ausgeschaltet | Eteint...
  • Page 21 2.3.4 Connecting a Roger Earpiece C 0-10 cm 0-4 inches <1s Roger Earpiece C connected No Roger Earpiece C in range Not a compatible receiver Keep a distance of at least 2m to other Roger Earpiece C to avoid mixing at connection.
  • Page 22 2.3.5 Pairing a bluetooth device 0.2s 0.2s 0.2s 60 seconds pairing window open >7s Connect to Roger Covert C Initiate search on Confi rm connection communication device (PIN=0000) Bluetooth device connected The Roger Covert main unit can memorize up to 3 Bluetooth devices Bluetooth name, by default „Roger Covert C“...
  • Page 23 2.3.6 Recommended device positioning Transmission range for devices using the 2.4GHz spectrum is highly dependent upon the surroundings (inside, outside, etc…) and absorption by the body. Not wearing the Roger Covert unit as recommended will drastically impact performance.
  • Page 24 It is recommended to thoroughly test the equipment in diff erent conditions and surroundings, to fi nd the optimal wearing solution for you, before using it for live operations.

  • Page 25: Basic Functions

    2.4 Basic functions 2.4.1 Display system status Status is displayed for 15s <1s LED On/Off 2.5s 2.5s 100 - 61% 60 - 50% 2.5s 2.5s 49 - 31% 30 - 20% 2.5s 2.5s 19 - 11% 10 – 0% LED Connect Reception unmuted Reception muted LED Bluetooth...
  • Page 26 2.4.2 Remote control battery check >7s Battery ok Battery < 10% - Recommended to exchange battery 2.4.3 Sending covert beep <1s 2.4.4 Switching between Roger Covert / CarKit networks >2s...
  • Page 27 2.4.5 Adjust listening volume <1s Each press +3dB 2.4.6 Mute / Unmute listening >2s Mute Unmute...

  • Page 28: Mobile Phone Bluetooth Functions

    2.5 Mobile phone Bluetooth functions oder Function Feedback Funktion Rückmeldung Fonction Feedback < 1s Pick up call < 1s End call < 1s Redial last number * > 2s Reject incoming call * * If activated, confi gurable with SCA...

  • Page 29: Communication

    2.6 Communication 2.6.1 Listening Audio signal can be listened either through the Roger Earpiece C or headphones using the adapter Micro-USB to jack socket. 2.6.1.1 Roger Covert Dual C separable – Priority matrix Listening to both communication devices at the same time is not possible. By default Bluetooth device has priority.
  • Page 30 2.6.1.2 Roger Covert Dual C separable– Priority channel switch Change to wired device <1s Both simultaneously Change to Bluetooth device <1s Both simultaneously Changes apply until next device‘s restart...
  • Page 31 2.6.2 Transmission 2.6.2.1 Roger Covert C To transmit press the PTT button on the remote control or 1 of the 2 of the Roger Covert C buttons, both having the same function. 2.6.2.2 Roger Covert Dual C separable To transmit press the PTT button on the remote control or the Roger Covert Dual C separable corresponding to the channel you want to communicate to...

  • Page 32: Connecting A New Remote Control Listening

    2.7 Connecting a new remote control Switch on After power on, a 30 seconds pairing window is open 0-10 cm <1s 0-4 inches Both simultaneously...
  • Page 33 Remote control connected No Roger Covert main unit in range Not a compatible device...

  • Page 34: Operation With Roger Carkit C

    2.8 Operation with Roger CarKit C 2.8.1 Synchronization On Roger CarKit C, press the Sync button for at least 2 seconds. The sync process lasts about 4-5 seconds. Refer to Roger CarKit C user manual for further informa- tion. After this operation, the Roger Earpiece C and the Roger Covert main unit are synchronized with the Roger CarKit C.

  • Page 35: Advanced Functionalities

    2.9 Advanced functionalities 2.9.1 Defi ne a new Roger network (NewNet) After this operation a new Roger network and a new encryption key are created. After this operation the earpiece and the remote control are disconnected from the Roger Covert main unit. >7s...
  • Page 36 2.9.2 Force a reboot If the system is stuck in an undetermined state, it might be required to force a reboot. >7s 2.9.3 Clear the list of known Bluetooth devices The known Bluetooth devices (up to 3 devices) will be cleared. >7s...
  • Page 37 2.9.4 Initiate Bluetooth reconnection Initiate reconnection to the last connected Bluetooth device. 3x < 1s...

  • Page 38: Sca - Security Confi Guration App

    2.10 SCA - Security Confi guration App A MS-Windows application is available to confi gure all variants of Roger Covert main unit as well as to update fi rmware of remote control. The application can be downloaded on our website. Refer to the dedicated section of this document for further information about SCA.
  • Page 39 2.11.2 Exchange MM11 microphone The microphone can be ordered as spare part and replaced by your technical service. 2.11.3 Exchange Roger Covert main unit battery Trained partners can order Roger Covert main unit‘s battery and proceed with replacement by local technical service. 2.11.4 Sending a device for repair When a device is sent by air freight for repair and you are unsure of the defectiveness of the battery, it’s mandatory to remove it to proceed (compliance...

  • Page 40: Buttons Summary

    2.12 Buttons summary 2.12.1 Roger Covert C Button Name Short press Long press Very long press On/Off Status Switch On/Off Connect Connect NewNet 3x initiate Bluetooth Pairing mode reconnection Button Short press Long press Very long press Forced reboot Erase known Bluetooth devices...
  • Page 41 2.12.2 Roger Remote C Button Name Short press Long press Very long press Audio Volume Mute / Unmute control listening Tone Send covert Switching beep Roger Covert / CarKit networks Button Short press Long press Very long press Pair remote Display battery control status...

  • Page 42: Leds Summary

    2.13 LEDs summary 2.13.1 Roger Covert C & Roger Covert Dual C LED Color Status Meaning Progressive Turn On Degressive Turn Off Solid Battery charged Solid Battery charging Solid Battery defectuous Blink slow Battery between 100-61% Blink fast Battery between 60-50% Blink slow Battery between 49-31% Blink fast...
  • Page 43 2.13.2 Roger Remote C & Roger Remote Dual C Color Status Meaning Blink fast Battery check , battery ok Blink fast Battery check , battery low Blink 2x Roger Covert C connected Blink 2x Roger Covert C not detected / out of range Blink 3x Roger Covert C not compatible...

  • Page 44: Beeps Summary

    2.14 Beeps summary Refer to section 1.4 for beeps generated at earpiece level Tone Meaning PTT press* PTT release* Simultaenous communication on CH1 and CH2* Priority switch confi rmation or Network switch confi rmation Listening muted Listening unmuted End of call* Bluetooth devices disconnected (link loss)* Bluetooth devices reconnected or call , from Roger Covert, accepted* Successful pairing of remote control...

  • Page 45: Vibrator Summary

    2.15 Vibrator summary Vibrator Meaning 5x (short) End of call*, repeated 3 times 5x (long) Call from Roger Covert accepted*, repeated 3 times 5 sec. Less than 10% of battery remaining*, repeated every 10 minutes 2 x 5 sec. Less than 5% of battery remaining*, repeated every 10 minutes *If activated, confi gurable with SCA...

  • Page 46: Mini-Microphone Mm11

    3 Mini-Microphone MM11 3.1 Overview MM11 is made of two microphones separated with a given distance allowing to perform sound processing. Microphone A 17 mm Microphone B 3.2 Wearing 3.2.1 Needle support Once attached the MM11 will turn, avoiding microphones openings to be blocked by clothes.
  • Page 47 3.2.2 Multifunctional support Multifunctional support can be used with the lanyard or the magnet delivered along. It off ers as well openings to stitch it.

  • Page 48: Exchange Fi Lters

    3.3 Exchange fi lters Regularly check that microphone openings are not obstructed. If necessary exchange the fi lters, fi lters and tool are available in a set as spare part.

  • Page 49: How To Wear The Microphone

    3.4 How to wear the microphone 15 cm / 6 inch Waterproof clothes will drastically reduce voice pick-up.

  • Page 50: Sca - Security Confi Guration App

    SCA can be downloaded from our website, you only have to fi ll in the contact form in order to be informed in case of new release : https://www.phonak-communications.com/en/dealers-support/software 4.2 Connection to computer Connection to computer is made with a USB-A to Micro-USB cable, the cable delivered can be used for that purpose.
  • Page 51 • Technical note to set up Bluetooth connection between communication device (Radio or PTT App) and Roger Covert main unit. • Datasheets • Safety Information 5.2 e-Learning A e-Learning module is available. It brings the participant through all relevant aspects of the Roger Covert 2.0 : https://www.phonak-communications.com/en/products/roger-covert-2-0...
  • Page 52 6 Troubleshooting 6.1 Roger Earpiece C The earpiece doesn’t react The battery is empty Change the battery The battery compartment is not totally closed Gently push on the battery compartment until it clicks There’s no sound coming out of the earpiece There’s no communication running at the moment Earpiece is totally silent when no communication is running The speaker output of the earpiece is totally...
  • Page 53 Earpiece is not receiving the audio source I expect Earpiece memorize two networks, personal and Switch to the wished transmitter car networks, and is connected to the other one The volume is too low The earpiece output is partially obstructed Clean the speaker output and with wax exchange wax fi lter...
  • Page 54 6.2 Roger Covert C & Roger Covert Dual C separable The Roger Covert main unit doesn’t switch on The battery is empty Charge the Roger Covert main unit The battery is defective Battery must be exchanged, get in touch with your local sales representative to know how to proceed The transmitted audio quality/intelligibility is not at level it use to be...
  • Page 55 The Roger Earpiece C cannot be connected The Earpiece is too far from the Roger Covert Follow the “Connect” procedure main unit There’re other Roger devices in range Turn off or take away all other Roger devices Earpiece’s battery is empty Change the earpiece’s battery The remote control cannot be connected The remote control is too far from...
  • Page 56 Manufacturer: Sonova Communications AG Herrenschwandweg 4 CH-3280 Murten ∙ Switzerland www.phonak-communications.com...

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