Prince Castle EHB Series Service Manual

Prince Castle EHB Series Service Manual

Extend holding bin
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Service
Manual
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or workmanship
for a period of 3 years (repair parts) and 2 years (service labor) from date of origi-
nal installation, not to exceed 30 months from the date of manufacture.
Any component which proves to be faulty in material and/or workmanship will be
replaced or repaired (at the option of Prince Castle LLC) without cost to the cus-
tomer for parts and labor. This warranty covers on location service (i.e. trip charges
and or mileage). Travel mileage is limited to 100 miles (200 Kilometers) round trip
(one trip warranty) from an authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor to be performed during regular work hours. Overtime premium
(the incremental amount) will be charged to the customer.
• Damage caused by carelessness, neglect and/or abuse
(e.g., dropping, tampering or altering parts, equipment damaged in shipment,
by fire, flood or an act of nature) is not covered under this warranty.
• All problems due to operation at voltages other than that specified on equipment
nameplates are not covered by this warranty. Conversion to correct voltage is the
customer's responsibility.
• This equipment must be serviced by Prince Castle Authorized Service Agency
or a Prince Castle Service Technician during the warranty period.
Note: When connected to the Kitchen Minder or Sicom CHEF, the program-
ming functions are disabled on the button bar.
540-549revA-EN
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Model Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety Information . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .2
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .3
Product Identification/Installation...............................................4
Tools Required......................................................................5
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cleaning..............................................................................7
Setting the Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calibrating the Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing the Hold and Cook More Times . . . . . . . . . . . . . . . . . . . .10
Changing Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Changing Temperature Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Changing Product/Timer Alternating Time . .. . . . . . . . . . . . . . . . . . .13
Changing Alarm Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........14
Loading Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ........15
Default Menu/Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Error Code Matrix.................................................................18
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...19
How to Change.....................................................................20
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Exploded Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..31
355 EAST KEHOE BLVD. ~ CAROL STREAM, IL, 60188, USA
PHONE: 630-462-8800 ~ TOLL FREE: 1-800-PCASTLE
FAX 630-462-1460 ~ WWW.PRINCECASTLE.COM
1
Extend Holding Bin
EHB Series

TABLE OF CONTENTS

Printed in USA 04/17 © 2017

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Summary of Contents for Prince Castle EHB Series

  • Page 1: Table Of Contents

    Configurations ......... . .3 replaced or repaired (at the option of Prince Castle LLC) without cost to the cus- tomer for parts and labor.
  • Page 2: Model Identification

    Indicates information important to the proper operation of the unit. PRINCE CASTLE cannot be responsible, or assume any Failure to observe may result in damage to the equipment and/or liability for injury or damage arising from the use of this manual.
  • Page 3: Configurations

    Extend Holding Bin EHB Series Configurations EHB23A EHB22A EHB32A EHB24A EHB42A EHB34A 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 4: Product Identification/Installation

    If the unit is to be networked with other Prince Castle units, If the supply cord is damaged, it must be replaced by the...
  • Page 5: Tools Required

    Extend Holding Bin EHB Series Tools Required SCREWDRIVER- #2 PHILLIPS SCREWDRIVER– FLAT HEAD (STUBBY) PLIERS-LONG NOSE NUTDRIVER– 10mm WIRE CUTTER NUTDRIVERS– 7/32”, 1/4”, 5/16”,11/32” HEX ALLEN KEYS– 9/64”, 5/32” 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 6: Operation

    Extend Holding Bin EHB Series Operation This application is not intended for use by persons (including children) with reduced physical, sensory WARNING: or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 7: Cleaning

    To change a menu selection for a specific pan cavity, use the following steps: D. Press the MENU/ENTER button C. Press the UP or DOWN Arrow A. Press and hold the PRINCE CASTLE LOGO button for 6 seconds. button to scroll to the desired to select the menu item.
  • Page 8: Setting The Temperature

    The SET PRODUCT TEMP menu is used to change the Hold and Cook-More times. Press and hold the PRINCE CASTLE LOGO button on the button bar, then immediately press and hold the MENU/ENTER button on the button bar until the display shows one of six programming menus…..(hold for about 5 seconds) Use the UP or DOWN Arrow button to scroll to the SET TEMP ↑...
  • Page 9: Calibrating The Heaters

    NOTE: Changing the profile on one bar in a linked system of bin (s) is enough, it does not need to be changed on all bars in the system. Press PRINCE CASTLE LOGO BUTTON to save the setpoints. Repeat steps 2-5 for all necessary profile upgrades. NOTE: Setpoints are displayed on the front display board, and should be updated according to the product at this point.
  • Page 10: Changing The Hold And Cook More Times

    The display will show BISCTIME ↑ ↓ENTR. Repeat Steps 2 – 4 for any other product. Press and release the PRINCE CASTLE LOGO button at any time to exit the Program Mode and return to the Run Mode. NOTE: If the MENU/ENTER button has not been pressed to save any changes, the program will revert to the original values.
  • Page 11: Changing Product Names

    The display will show PROD NAME ↑↓ ENTR. Repeat Steps 2 – 4 for any other product. Press and release the PRINCE CASTLE LOGO button at any time to exit the Program Mode and return to the Run Mode. NOTE: If the MENU/ENTER button has not been pressed to save any changes, the program will revert to the original NOTE: If the MENU/ENTER button has not been pressed to save any changes, the program will revert to the original names.
  • Page 12: Changing Temperature Scale

    Bar will display SET DEGR F/C ↑ ↓ ENTR and either the F or C will be blinking. Use the UP and DOWN arrows to select the desired temperature mode (the selected mode will blink) Press the MENU/ENTER button to confirm the selection. Press the PRINCE CASTLE LOGO button to save the setting. 540-549revA-EN...
  • Page 13: Changing Product/Timer Alternating Time

    Bar will display ALT 01 ↑ ↓ ENTR as the default of 1-second alternating frequency. Use the UP and DOWN arrows to increase or decrease the desired alternating frequency. Press the MENU/ENTER button to confirm the selection. Press the PRINCE CASTLE LOGO button to save the setting. 540-549revA-EN...
  • Page 14: Changing Alarm Volume

    Bar will display SET VOL3 ↑ ↓ ENTR and the number will be blinking. Use the UP and DOWN arrows to increase or decrease the desired alarm volume. Press the MENU/ENTER button to confirm the selection. Press the PRINCE CASTLE LOGO button to save the setting. 540-549revA-EN...
  • Page 15: Loading Factory Presets

    Extend Holding Bin EHB Series Loading Factory Presets Loading factory presets undoes any changes made in Recipe Modification Mode (PROD TIME, PROD NAME, ALT TIME, SET VOL, or SET F/C). Turn power off to the unit. Flip the power button on “—” and immediately press and hold the black UP and DOWN arrows on the button bar.
  • Page 16: Default Menu/Zones

    Extend Holding Bin EHB Series Default Menu Items BREAKFAST PRODUCTS HOLD TIME COOK MORE TIME KM NAME PRODUCT NAME (MINUTES) (MINUTES) TOP TEMP (°F) BOTTOM TEMP (°F) EGGS SANDWICH EGGS PCAK PANCAKES BISC BISCUIT FTST FRENCH TOAST SAUS SAUSAGE PATTY...
  • Page 17: Troubleshooting

    Refer to Kitchen Minder setup manual COMM DOWN Kitchen Minder For all technical support in North America, please contact PRINCE CASTLE LLC 1-800-722-7853 For technical support worldwide, contact your local service representative / installer. 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 18: Error Code Matrix

    Extend Holding Bin EHB Series Error Code Matrix This list contains all Error Codes that might be found during unit operation, display on Timer Bars or Display panel. WARNING: ABRV. STATUS MESSAGE ABRV. STATUS MESSAGE Bootloader running - - - P...
  • Page 19: Diagnostics

    The Prince Castle boot-up will show again and the update is done. 7. You can check the version number on the timer bars (top and bottom) by pressing the Prince Castle logo button and the down button on timer bar.
  • Page 20: How To Change

    Extend Holding Bin EHB Series How to change Timer Bar 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 21 Extend Holding Bin EHB Series How to change Heater Panel 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 22 Extend Holding Bin EHB Series How to change PC Board (Non 3X4) 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 23 Extend Holding Bin EHB Series How to change 3X4 PC Boards 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 24 Extend Holding Bin EHB Series How to change USB Cord 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 25 Extend Holding Bin EHB Series How to change Ethernet cable 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 26 Extend Holding Bin EHB Series How to change Display Assembly 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 27 Extend Holding Bin EHB Series How to identify RELY SHRT or RELY OPEN heaters (Non-3X4) 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 28 Extend Holding Bin EHB Series How to identify RELY SHRT or RELY OPEN heaters (3X4) 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 29: Wiring Diagrams

    Extend Holding Bin EHB Series Wiring Diagrams This Wiring diagram is used in all configura- tions except the 3X4 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 30 Extend Holding Bin EHB Series Wiring Diagrams This wiring diagram is used in the 3X4 configuration only 540-549revA-EN Printed in USA 04/17 © 2017...
  • Page 31: Exploded Views

    Extend Holding Bin EHB Series Exploded View EHB22A ITEM ITEM PART NUM- ITEM PART NUM- PART NUMBER DESCRIPTION DESCRIPTION DESCRIPTION 197-232S FOOT (4 PACK) 510-243S* SERVICE KIT BB 4CH AUX 88-709-2-11S SPEAKER HEATER ASSY LOWER 540-1158S LATCH, CATCH 95-2011S ETHERNET CONNECTOR...
  • Page 32 Extend Holding Bin EHB Series Exploded View EHB23A ITEM ITEM PART NUM- ITEM PART NUM- PART NUMBER DESCRIPTION DESCRIPTION DESCRIPTION 510-241S* SERVICE KIT BB 8CH AUX 197-232S FOOT (4 PACK) 540-1265S* PCB, CONTROL BOARD 540-1158S LATCH, CATCH 95-2011S ETHERNET CONNECTOR...
  • Page 33 Extend Holding Bin EHB Series Exploded View EHB24A ITEM ITEM ITEM PART NUM- PART NUMBER DESCRIPTION PART NUMBER DESCRIPTION DESCRIPTION 510-099S* SERVICE KIT BB 8CH AUX 197-232S FOOT (4 PACK) 540-1232S* PCB, CONTROL BOARD 540-1158S LATCH, CATCH 95-2011S ETHERNET CONNECTOR...
  • Page 34 Extend Holding Bin EHB Series Exploded View EHB42A ITEM ITEM PART NUM- ITEM PART NUMBER DESCRIPTION DESCRIPTION PART NUMBER DESCRIPTION 510-242S* TIMER BAR, 4 MAIN 95-1819S USB CORD 197-232S FOOT (4 PACK) 510-243S* SERVICE KIT BB 4CH AUX 95-2011S ETHERNET CORD...
  • Page 35 Extend Holding Bin EHB Series Exploded View EHB32A ITEM ITEM PART NUM- ITEM PART NUMBER DESCRIPTION DESCRIPTION PART NUMBER DESCRIPTION 510-278S* SERVICE KIT BB 4CH AUX 197-232S FOOT (4 PACK) 540-1285S* MAIN BOARD 540-1002S LID (4 PACK) HEATER ASSY, LOWER PAN-...
  • Page 36 Extend Holding Bin EHB Series Exploded View EHB34A ITEM ITEM PART NUM- ITEM PART NUMBER DESCRIPTION DESCRIPTION PART NUMBER DESCRIPTION 510-098S* TIMER BAR, 8 MAIN 197-232S FOOT (4 PACK) 540-1215S* OVERLAY, DISPLAY BRD 510-238S* KIT BB 8CH MAIN TOP HEATER ASSY, LOWER PAN-...

This manual is also suitable for:

Ehb22aEhb23aEhb24aEhb32aEhb34aEhb42a

Table of Contents