HP iPAQ hx4700 Frequently Asked Questions Manual
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HP iPAQ hx4700 Frequently Asked Questions Manual

Ipaq hx4700 series pocket pc
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HP iPAQ hx4700 series Pocket PC
How Do I...?
Look inside to find answers to
frequently asked questions
about product setup, features,
and more.

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Summary of Contents for HP iPAQ hx4700

  • Page 1 HP iPAQ hx4700 series Pocket PC How Do I...? Look inside to find answers to frequently asked questions about product setup, features, and more.
  • Page 2 CAUTION: Text set off in this manner indicates that failure to follow Ä directions could result in damage to equipment or loss of information. How Do I...? HP iPAQ hx4700 series Pocket PC First Edition (June 2004) Document Part Number: 361967-001...

  • Page 3: Table Of Contents

    Contents How Do I Find Out What’s On My CD? ....1 How Do I Install Microsoft ActiveSync?....2 How Do I Create an ActiveSync Partnership?.
  • Page 4 How Do I Enable/Disable HP ProtectTools on My Pocket PC? ....44 Enabling Security ......44 Disabling Security .

  • Page 5: How Do I Find Out What's On My Cd

    This document is intended to answer the most frequently asked questions regarding the HP iPAQ hx4700 series Pocket PC. For complete setup and installation instructions, refer to the Getting Started document in the box or the User’s Guide located on the Companion CD.

  • Page 6: How Do I Install Microsoft Activesync

    All of the software and documents are designed to be installed on your personal computer to enhance your ability to use your HP iPAQ Pocket PC to its fullest potential. The CD also contains Microsoft add-on software applications and Pocket PC enhancements that can be installed directly onto your Pocket PC for use “on the go.”...
  • Page 7 Pocket PC. 5. Likewise, the Setup Wizard scans your system to detect earliers versions of Window Media Player and HP Image Zone. It is recommended that you allow the Wizard to install these programs in order to take advantage of all functions on...
  • Page 8 6. When the Set Up Microsoft ActiveSync window is displayed, click Next. 7. When the Select Installation Folder for Microsoft ActiveSync window is displayed, accept the default location offered, or select Change... to specify a a different location. 8. When the File Download window is displayed, click Open.

  • Page 9: How Do I Create An Activesync Partnership

    IT Administrator for assistance. How Do I Create an ActiveSync Partnership? A Microsoft ActiveSync partnership allows your HP iPAQ Pocket PC and your personal computer to communicate with each other. To synchronize your Pocket PC and your personal computer, you must first create a partnership using ActiveSync.
  • Page 10 To create an ActiveSync partnership between your Pocket PC and your personal computer: 1. When the Get Connected screen is displayed during ActiveSync installation, connect the desktop cradle to your personal computer by attaching the free end of either the USB cable or the serial cable to either the USB port or the serial port on your personal computer.
  • Page 11 3. When the Set Up a Partnership screen is displayed, select Standard Partnership and click Next. 4. When the New Partnership screen is displayed, select Synchronize with this desktop computer, then click Next.
  • Page 12 5. When the Select Number of Partnerships screen is displayed, choose whether you want to synchronize with one computer or two (e.g., home and office). 6. When the Select Synchronization Settings screen is displayed, check the items you want to synchronize between your Pocket PC and your personal computer.
  • Page 13 7. When the Setup Complete screen is displayed, click Finish. ActiveSync immediately begins synchronizing. Do you want to learn more about: ■ setting up a guest partnership? ■ setting up a partnership with a server? ■ setting up a partnership with two computers? ■...

  • Page 14: How Do I Synchronize My Pocket Pc To A Personal Computer

    How Do I Synchronize My Pocket PC to a Personal Computer? Synchronizing your Pocket PC and your personal computer allows you to keep the same information (such as calendar, contacts, and e-mails) in both places, making it available when you work on your personal computer or when you take your Pocket PC on the go.
  • Page 15 If ActiveSync does not begin synchronizing, start it manually: On your personal computer, open ActiveSync by clicking from the Start menu > Programs > Microsoft ActiveSync > Sync. Occasionally when attempting to synchronize to a personal computer, you might receive an “Unable to Detect Device” error message.

  • Page 16: How Do I Synchronize My Messaging, Contacts, Or

    How Do I Synchronize My Messaging, Contacts, or Calendar? If you did not previously set up your Messaging, Contacts, or Calendar to synchronize with your Pocket PC when ActiveSync was first loaded, you can set it or remove the setting whenever you want.

  • Page 17: How Do I Troubleshoot Outlook Errors When Attempting To Synchronize Messaging, Contacts, Or Calendar

    To use HP Asset Viewer to locate the product ID and Serial Number: 1. From the Start menu, tap Settings > System tab > HP Asset Viewer. 2. Tap the Identity tab to locate the Serial Number.
  • Page 18 CAUTION: Before removing the battery to view the label located Ä underneath the battery, be sure to back up any unsaved information or applications held in memory (RAM) or copy them to the iPAQ File Store folder. Data and applications in RAM will be lost when removing the battery or if the battery completely discharges.
  • Page 19 2. Push the battery release lever to the left 2 and slide the battery out to remove it 3. 3. The label containing the Product ID and Serial Number is beneath the battery.

  • Page 20: How Do I Manage Available Storage

    How Do I Manage Available Storage? Your Pocket PC normally manages storage for you by moving available space back and forth between storage memory (memory used to store data and document files) and program memory (memory used to run programs) as needed. However, there are a variety of ways you can manage storage space yourself to maximize the memory capacity of your Pocket PC.
  • Page 21 3. Tap Stop > OK. Shortcut: : If you have set your Pocket PC to display the TodayPanel on the Today screen, tap the Memory icon located halfway down the Today screen and tap the Running Programs tab. Option C: Removing Unused Programs To permanently uninstall programs you have installed yourself: 1.
  • Page 22 (CF) cards. These cards can be installed in the Expansion Slot on the top of your Pocket PC. For more information on purchasing expansion cards, visit the HP Web site at www.hp.com/products/pocketpc/options. Do you want to learn more about: ■...

  • Page 23: How Do I Maximize Battery Life

    How Do I Maximize Battery Life? To help your battery last as long as possible between charges, you can change the battery settings on your Pocket PC. Adjusting these settings will maximize your battery life: ■ Dim the backlight. Tap Start > Settings > System tab > Backlight >...
  • Page 24 ■ To ensure you always have battery power available, an optional standard battery is recommended. For more information on purchasing optional batteries, visit the HP Web site at www.hp.com/go/ipaqaccessories. Note: If you remove or replace your battery, your Pocket PC will perform a soft reset.

  • Page 25: How Do I Know The Battery Is Charging

    How Do I Know the Battery is Charging? There are two ways to see if the battery is charging. ■ When the Pocket PC is connected to the AC Adapter and the battery is recharging, the power indicator light on the front of the Pocket PC flashes amber.

  • Page 26: How Do I Check The Battery Charge Level

    72 hours to recharge the battery before you lose data. For information on purchasing an optional standard battery, visit the HP Web site at CAUTION: Do not allow the battery installed in your Pocket PC to Ä...

  • Page 27: How Do I Perform A Soft (Normal) Reset

    How Do I Perform a Soft (Normal) Reset? A soft reset does not erase any applications or saved data, but be sure to save any unsaved data before performing a soft reset since any unsaved data will be lost. Perform a soft reset when: ■...

  • Page 28: How Do I Perform A Hard (Full) Reset

    How Do I Perform a Hard (Full) Reset? Perform a hard reset only when you want to clear all user-installed settings, applications, and data from RAM (Random Access Memory), where data and applications you have loaded are stored. If the battery installed in your Pocket PC discharges completely, your Pocket PC will operate as if a hard reset had been performed once the battery has been recharged.
  • Page 29 3. When the Pocket PC screen begins to fade, release the Calendar and iTask buttons first, and then remove the stylus from the Reset button. Note: If you simultaneously push and hold the Reset, Calendar, and iTask buttons for more than two seconds, the battery disconnects.
  • Page 30 To return your iPAQ Pocket PC to factory settings after performing a hard reset: 1. Tap Start > Programs > File Explorer > My Device. 2. Tap the iPAQ File Store folder to open it. 3. Tap Edit > Select All. 4.

  • Page 31: How Do I Use The Todaypanel Lite To Monitor My System Resources

    How Do I Use the TodayPanel Lite to Monitor My System Resources? The TodayPanel Lite displays halfway down the Today screen as icons or as text bars for quick and easy accessibility to the following: ■ Today settings and Options ■...

  • Page 32: How Do I Set Up My Pocket Pc To Use Wi-Fi

    How Do I Set Up My Pocket PC to Use Wi-Fi? Your iPAQ Pocket PC comes with Wireless Fidelity (Wi-Fi) already installed. This means you do not need to use cables or plug in to a network wall connection to access the Internet with your Pocket PC.

  • Page 33: Automatically Connecting To A Network

    Note: Even though the indicator is blue to indicate Wi-Fi is turned on, it does not necessarily mean a connection has been established with another device or access point. If Wi-Fi is off, the Wi-Fi icon turns from green to gray. Battery Saving Tip: Turn Wi-Fi off when you are not using it.
  • Page 34 5. From the iPAQ Wireless screen, tap (Wi-Fi) Settings. 6. Select Add New ... in the list box on the General tab to start configuring wireless networks. Note: If a network was detected in step 3, the Security Set Identifier (SSID) is automatically entered and cannot be changed. 7.

  • Page 35: Searching For Networks To Access

    14. Once you have completed entering the network settings, tap OK and OK again to exit this menu. Searching for Networks to Access Networks that you have already configured are preferred networks and can be found on the iPAQ Wireless screen by tapping the Wi-Fi button >...
  • Page 36 Your HP iPAQ Pocket PC can connect to a network using Wi-Fi. Note: Before connecting, it will be helpful to familiarize yourself with the following wireless technology terms. Term Wireless Protection Authentication (WPA) Wired Equivalent Privacy (WEP) Encryption Internet Protocol (IP)
  • Page 37 (Continued) Term Media Access Control (MAC) Address Hotspots Wireless Access Point Security Set Identifier (SSID) Definition A computer’s unique hardware number in a network. For example, on an Ethernet LAN, it’s the same as your Ethernet address. When you are connected to the Internet a correspondence table relates your IP address to your computer’s MAC address on the LAN.

  • Page 38: How Do I Use Bluetooth To Transfer Files To Another Pocket Pc, Computer, Or Printer

    How Do I Use Bluetooth to Transfer Files to Another Pocket PC, Computer, or Printer? Your Pocket PC comes with built-in Bluetooth technology that allows short-range connections and provides fast, reliable, and secure wireless communication with other Bluetooth-enabled devices. Bluetooth allows you to exchange information with other Bluetooth-enabled devices located within 30 feet (10 meters) of your Pocket PC.
  • Page 39 3. Under Services, tap the File Transfer tab. The Service Settings checkboxes are automatically enabled when you select a service. 4. Leave only the Enable service checkbox checked, and uncheck the other checkboxes, then tap OK. 5. On the iPAQ Wireless screen, tap the Bluetooth Manager button.
  • Page 40 6. Tap New > Browse files on a remote device > Next and allow the Bluetooth Connection Wizard some time to browse for the Bluetooth-enabled device. 7. Once the Bluetooth device icon appears on the Bluetooth Connection Wizard screen, tap it to begin the discovery process and follow the Bluetooth Connection Wizard instructions.
  • Page 41 8. Once a connection has been established, tap the device icon, then tap and hold a file transfer shortcut icon. 9. Tap Connect. 10. Tap File, then tap Send a File… . 11. Locate a file to send. 12. Tap the file to automatically send it. 13.
  • Page 42 Do you want to learn more about: ■ exchanging contacts, calendar items, and tasks? ■ sending or exchanging business cards? ■ synchronizing with a computer through an ActiveSync connection? ■ partnering with a Bluetooth-enabled cell phone and using as a wireless modem? ■...

  • Page 43: How Do I Use Bluetooth To Print

    How Do I Use Bluetooth to Print? You can print e-mails and notes from your Pocket PC using a Bluetooth printer. To set up your Pocket PC to print to a Bluetooth printer: 1. To open Mobile Printing, from the Today screen, tap Start > Programs >...
  • Page 44 12. Tap OK in the upper right corner to exit Print Manager. Note: You should only need to perform the above steps one time for each Bluetooth printer you wish to use. To print to a Bluetooth printer: 1. Tap Start > Programs > Print Manager. 2.

  • Page 45: How Do I Use A Global Positioning

    There are a number of GPS Navigation Systems on the market that can be used with your Pocket PC. The following instructions apply to the HP iPAQ Navigation System, which is available from and supported by HP. For information on using other GPS devices with your Pocket PC, refer to the instructions that came with the product.
  • Page 46 4. When the Map Loader screen appears, determine how you want to load maps and follow the instructions to load whichever maps you choose. Note: Be sure you have enough memory available to load the maps you choose. You can monitor available memory by referring to the Available Memory and Selected Size boxes.
  • Page 47 For detailed instructions on using the HP iPAQ Navigation System, refer to the Getting Started Guide and the User’s Guide that came with the iPAQ Navigation System or visit the HP Web site at http://www.hp.com/support. For information on purchasing the HP iPAQ Navigation System,...

  • Page 48: How Do I Enable/Disable Hp Protecttools On My Pocket Pc

    HP ProtectTools on My Pocket PC? The HP ProtectTools provides on-device security protection, minimizing the risk of losing sensitive information on your HP iPAQ Pocket PC. HP ProtectTools provides strong authentication and encryption of email, calendar, contacts, notes, tasks, and/or all files stored in the My Documents folder.
  • Page 49 4. Tap Next. 5. From the Unlock Settings screen, select the method in which you want to unlock your HP iPAQ, along with the number of attempts allowed for each setting: ❏ 4-digit PIN—a four-digit number ❏...
  • Page 50 ❏ Select what the device should do if you fail to answer your hint question correctly after the associated number of attempts. Note: It is recommended that you select the default, “Pause before retrying question.” ❏ Select whether to keep security after a hard reset. Note: It is recommended that you select this option to ensure that the data stored in your iPAQ Pocket PC remains secure after a...

  • Page 51: Disabling Security

    Note: After the device has completed the reset process, you will be asked for your PIN or password before you can begin using it again. Disabling Security You can disable HP ProtectTools at any time using your PIN or password.
  • Page 52 Do you want to learn more about: ■ unlocking your Pocket PC? ■ encrypting/decrypting data? ■ changing your HP ProtectTools settings? Refer to Chapter 7, “Using HP ProtectTools,” in the User’s Guide located on the Companion CD. to set up security again.

  • Page 53: How Do I Migrate Data From Palm Desktop To Pocket Pc 2003, 2Nd Edition

    How Do I Migrate Data from Palm Desktop to Pocket PC 2003, 2nd Edition? If you used a Palm Operating System (OS) based device before purchasing your iPAQ Pocket PC, you will need to migrate your data from the Palm Desktop software to Microsoft Pocket PC 2003, 2nd Edition.

  • Page 54: How Do I Transfer Files From My Personal Computer To My Pocket Pc

    3. Use the HotSync software located on the Companion CD that came with your Palm unit to synchronize your Palm information with Outlook. Refer to the instructions that came with your Palm unit for help installing or using Hotsync. 4. When Outlook is synchronized with your Palm device, uninstall Hotsync from your personal computer.
  • Page 55 4. A message is displayed stating that a Synchronized Files folder will be created on your personal computer’s desktop. Click OK. 5. Click OK to save your changes, then click File > Close to close ActiveSync. 6. If your Pocket PC is in the desktop cradle, synchronization begins automatically, and a folder is created on your desktop which is named after the name you gave your Pocket PC when you set up your partnership (for example, Pocket_PC...
  • Page 56 My Documents). If your Pocket PC is not in the cradle, synchronization begins and the folder is created when you place your Pocket PC in the cradle. Note: If synchronization does not begin automatically, on your personal computer open ActiveSync and click File > Options > Schedule tab.

  • Page 57: How Do I Protect My Pocket Pc From Screen Damage Or Cracking

    Note: HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the HP branded product. Refer to the warranty document included with your Pocket PC for more information.

  • Page 58: How Do I Find Information On Topics Not Covered In This Booklet

    To find information on the support Web site for your specific product, be sure to have your model or product name available. To chat with a support specialist online, select the hp Instant Support icon. To access the hp Instant Support icon: 1.
  • Page 59 4. Click the >> button. 5. Select your specific product from the list. 6. The Technical Support page for your iPAQ Pocket PC is displayed. The hp Instant Support icon is located on the right-hand side.

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