7. Why does the treat dispenser disconnect and become offline from my device when
sharing with other devices?
• The devices may not be on a stable network when sharing.
• Stop sharing and close the Kogan SmarterHome™ app. Reopen the app and try
again.
8. What should I do if the indicator light starts flashing and the treat dispenser is not
working properly?
• Press and hold the reset button for 5 seconds. When you hear the voice prompt
"Restore factory settings", the treat dispenser will start to reset the system and
reconnect the network.
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