Epson L6290 Series User Manual page 171

Solving Problems
The available memory of the inbox is not enough.
Solutions
100 received documents have been saved in the inbox in total. Delete the unnecessary documents.
The computer that will save the received faxes is not turned on.
Solutions
When you have made settings to save received faxes to a computer, turn on the computer. The received
fax is deleted once it has been saved to the computer.
The sender's fax number has been registered to the Rejection Number List.
Solutions
Make sure that the sender's number can be deleted from the Rejection Number List before deleting it.
Delete it from Settings > General Settings > Fax Settings > Basic Settings > Rejection Fax > Edit
Blocked Number list. Or disable the Rejection Number List in Settings > General Settings > Fax
Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that have not been
registered to this list are blocked when this setting is enabled.
The sender's fax number has not been registered in the contacts list.
Solutions
Register the sender's fax number to contact list. Or disable Unregistered Contacts in Settings > General
Settings > Fax Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that
have not been registered to this list are blocked.
The sender has sent the fax without header information.
Solutions
Ask the sender if header information is setup on their fax machine. Or, disable Fax Header Blank in
Settings > General Settings > Fax Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes that
do not include header information are blocked when this setting is enabled.
Cannot Send Faxes to a Specific Recipient
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select the recipient from the contact list, and then select Edit > Fax Speed > Slow(9,600bps).
Cannot Send Faxes at a Specified Time
The printer's date and time is wrong.
Solutions
Select Settings > General Settings > Basic Settings > Date/Time Settings, and then set the correct date
and time.
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The Printer Does Not Work as Expected
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Cannot Send or Receive Faxes
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