Waves Hear Back PRO SoundGrid Card User Manual page 9

Resetting the Unit
If, after an unsuccessful firmware update, the Hear Back PRO SoundGrid Card is not
recognized by MultiRack or SoundGrid Studio (that is, the device does not appear in
the inventory panel), you can use the Reset button to try to recover the unit. The
Reset button is on the front panel of the Hear Back PRO SoundGrid Card. Follow
these steps:
• Turn off the unit.
• Press and hold the Reset button.
• Restart the unit while holding the button.
• Release the Reset button once the device has fully booted.
The unit is now in "force update" mode, and a new firmware update can be
performed.
Hear Back PRO SoundGrid Card User Guide page 9