Gaming Mode; Software Troubleshooting - HP TouchSmart 610-1030 Getting Started Manual

Gaming mode

Symptom
When connecting
the gaming device
to the game
console ports, the
computer keeps
going back to PC
mode.
No Signal
message appears
on the display.
Audio drops when
a video game is
being played.

Software troubleshooting

Some software repairs are as simple as restarting your computer, and others require performing a System
Recovery from files on your hard disk drive.
24 Chapter 4 Troubleshooting and maintenance
Possible Solution
Ensure that the gaming device and the computer are on.
●
Ensure that the source you want is highlighted on the PIP menu.
●
Ensure that the gaming device is on.
●
Make sure the HDMI cable is connected from the gaming device to the computer.
●
Make sure the HDMI source selected on the PIP menu matches the HDMI connector at
●
the side of the computer.
The system is on Mute. Press the Volume + or Volume – button on the side of the
●
computer to get out of Mute state.
Check the volume setting on the PIP menu.
●
Open the Audio Settings menu from within the gaming application to ensure that the
●
correct audio format output is selected. Choose Digital Stereo, or PCM Audio. (HP
TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.)
Getting Started