Compaq ProSignia 320 Maintenance And Service Manual

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MAINTENANCE & SERVICE GUIDE
for Prosignia 320 Series Computer
Index page
Product Description
Illustrated Parts Catalog
Preface
-or-
Notice
Removal & Replacement
Jumper & Switch Settings
Troubleshooting
Specifications
Welcome to the Maintenance & Service Guide (MSG)
for Prosignia 320 Series Computer.
Please See the
Notice
for copyright & trademark information,
and the
Preface
for symbol conventions & technician notes.
Click here to
download the complete ZIP file (3.5 MB) of this Maintenance &
Service Guide to your hard
drive.
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For content comments or questions, contact the Editor.
Revised: September 17th, 1999

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Summary of Contents for Compaq ProSignia 320

  • Page 1 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Welcome to the Maintenance & Service Guide (MSG) for Prosignia 320 Series Computer.
  • Page 2: Technician Notes

    Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Service Quick Reference Guide Compaq Help Center Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice PREFACE Text set off in this manner indicates that failure to...
  • Page 3 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications NOTICE The information in this guide is subject to change without notice.
  • Page 4: Product Description

    MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Product Description Index Page .Section Navigation: Models CPU Controls & Lights Keyboard Controls and...
  • Page 5: Illustrated Parts Catalog

    .Section Navigation: System Unit Mass Storage Devices Cable Kit System Board Modem Keyboard Monitors Return Kit Documentation & Software Miscellaneous Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Index Page Illustrated Parts Catalog Troubleshooting Specifications...
  • Page 6 NIC Card Modem/Fax DIMM RTC Battery Processor Front Bezel On-Button Board System Board Bracket System Board I/O Panel iagcaac Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Index Page Illustrated Parts Catalog Troubleshooting Specifications...
  • Page 7 52X CD Jumper Positions 9.1-GB Hard Drive Jumper Positions 13.5-GB Hard Drive Jumper Positions 18-GB Hard Drive Jumper Positions Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Index Page Illustrated Parts Catalog Troubleshooting Specifications...
  • Page 8: Troubleshooting

    MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Troubleshooting Index .Section Navigation: Clearing CMOS Power-on Self-test Configuration Troubleshooting Without Diagnostics...
  • Page 9: Specifications

    Jumper & Switch Settings Specifications .Section Navigation: System Unit CD Drives Diskette Drive Hard Drives Power Supply Modem/Fax Mouse Pin Assignments Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Index Page Illustrated Parts Catalog Troubleshooting Specifications...
  • Page 10: System Interrupts

    Humidity (noncondensing) Maximum Altitude (unpressurized) STB/n Vidia TNTv 3D AGP Resolution (maximum) Colors Supported Refresh Rate Acceleration Memory System Interrupts Hardware Revised: September 17th, 1999 for Prosignia 320 Series Computer Preface -or- Notice System Height Depth Width Operating Shipping Operating Nonoperating humidity @ 30°...
  • Page 11 Divergence Angle Output Power Operating Conditions Temperature Humidity Dimensions (HxWxD, maximum) Weight Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice CD Drives 32X CD Drive CD-ROM (Mode 1 and 2) CD-DA, CD-XA, CD-RW (Mode...
  • Page 12: Mb Diskette Drive

    High Density Low Density Read/Write Heads Cylinder (high/low) Average Seek Times Track-to-Track Average Settling Time Latency Average Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice 3.5" (8.89 1.44 / 720 Green One-third 300 rpm 500/250...
  • Page 13: Hard Drives

    Single Track (ms) Average (ms) Full Stroke (ms) Physical Configuration Cylinders Data Heads Sectors Track Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Hard Drives Ultra ATA 7200 rpm Hard Drives 9.1 GB 91000 MB 1.0"...
  • Page 14: Power Supply

    >CD Drives >Diskette Drive >Hard Drives >Power Supply >Modem/Fax >Keyboard & Mouse >Pin Assignments Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Power Supply U. S. Operating 90-131 VAC Voltage Range Rated 100-127 VAC...
  • Page 15 Fax Modulation >Modem/Fax Comand Set >Keyboard & OS Driver Mouse Support >Pin Assignments Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Modem/Fax Compaq 56K Fax-modem V.90 Full ITU-T v.34 compliance Compliance with v.21, v.22, v22bis, v.23, v.32, v.32bis, Bell 103, Bell...
  • Page 16 Temperature Operating Storage Lifetime Mechanical Switch Relative Humidity Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Enhanced Keyboard 1.5 x 18.0 x 6.5 in / 3.81 x 45.72 x 16.51 3.5 lbs / 1.59 kg Microsoft Intellimouse PS/2 U.
  • Page 17: Connector Pin Assignments

    Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 * Active low Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Click on a link: Flat panel Audio line out...
  • Page 18 >Power Supply >Modem/Fax Fax/modemMIDI/joystick >Mouse >Pin Assignments Line out, Line in, Speaker/Headphone Out, Microphone Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Click on a link: Flat panel Mouse monitor Keyboard Parallel...
  • Page 19 >Diskette data cable Drive >Hard Drives >Power Fax/modem MIDI/joystick Supply >Modem/Fax >Mouse >Pin Assignments Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Click on a link: Flat panel Mouse monitor Keyboard Parallel Phone Microphone...
  • Page 20 >Hard Drives >Power Supply I/O Address (Hex) >Modem/Fax >Mouse >Pin Assignments Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice System System I/O x0000 - x000F Direct memory access controller x0010 - x001F Motherboard resources...
  • Page 21: System Specifications

    DMA 2 DMA 3 DMA 4 DMA 5 DMA 6 DMA 7 Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice System Function System board extension for PnP BIOS System board extension for PnP BIOS...
  • Page 22 >Hard Drives >Power Supply >Modem/Fax >Mouse >Pin Assignments Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice System Function (Shipping x7776 - x7776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7776 - x7776 Alias of Secondary IDE...
  • Page 23 >Clearing CMOS >Power-on Self-test >Configuration >Troubleshooting Without Diagnostics >Diagnostic Error Codes Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting computer to be operated. CMOS jumper location Illustrated Parts Catalog Specifications Complete the preparation for disassembly procedures.
  • Page 24: Post Messages

    Blocks, indicating released segments of the BIOS Video BIOS Video BIOS successfully copied Shadowed to shadow RAM Return to the top. Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Keyboard Controller Error Keyboard Error...
  • Page 25: Preparing The Computer

    Utilities diskette, complete the following steps: 1 Insert the QuickRestore CD into the CD drive. 2 From the Windows desktop, click on Start, then Program, then Windows 3 Click on the CD drive icon. 4 Double-click on the PCdiags folder.
  • Page 26: Troubleshooting Without Diagnostics

    Prefailure Warranty allows you to replace these processors, free of charge, before they actually fail. Processors with ECC cache memory are available on select Compaq personal computers. Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting...
  • Page 27: Diagnostic Error Codes

    1201-xx 1202-xx 1203-xx 1204-xx 1206-xx 1210-xx Return to the top. Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Retest the system after completing each step. IMPORTANT: If the problem has been resolved, do not proceed with the remaining steps.
  • Page 28 503-xx 504-xx 505-xx 506-xx 507-xx 508-xx 509-xx 510-xx 511-xx 512-xx 514-xx 516-xx Return to the top. Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Processor 800-xx Memory 1100-xx Keyboard 1200-xx Parallel 1700-xx (printer) Monitor...
  • Page 29 603-xx 604-xx 605-xx 606-xx 607-xx 608-xx 609-xx 610-xx 694-xx 697-xx 698-xx 699-xx Return to the top. Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Processor 800-xx Memory 1100-xx Keyboard 1200-xx Parallel 1700-xx (printer) Monitor...
  • Page 30 * Boot to DOS (Command Prompt only) or Windows (Not Safe Mode). Press the CD drive eject button (located on the front bezel) to eject the CD and retest. Return to the top. Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting...
  • Page 31: Hardware Installation

    Diskette drive cannot write to a diskette. Diskette drive cannot read a diskette. Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Hard drive Probable cause(s) Hard disk has bad sectors or has failed. Cable could be loose.
  • Page 32 >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description Illustrated Parts Catalog Troubleshooting Specifications Perform preparation procedures Remove the hood Remove the diskette drive.
  • Page 33: Preliminary Procedures

    The following links are preliminary instructions which should be read before continuing with the Removal & Replacement section of this Guide. Please read the following pages before servicing your computer: Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice...
  • Page 34: Electrostatic Discharge

    Opaque shielding bags Transparent metallized shielding bags Transparent shielding tubes Continue with Preliminary Procedures: Service Considerations Preparing Computer for Disassembly Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Relative Humidity 35,000 V 12,000 V...
  • Page 35: Service Considerations

    Ribbon Cable Positions for: CD drive Diskette drive Hard drive Continue with Final Preliminary Procedure: Preparing Computer for Disassembly Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications...
  • Page 36 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Removal & Replacement CD Drive Cable Position This cable goes behind the power supply and attaches to the system board.
  • Page 37 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Removal & Replacement Diskette Drive Cable Position This cable goes behind the power supply and attaches to the system board: Return to Service Considerations.
  • Page 38 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Removal & Replacement Hard Drive Cable Position The cable goes behind the power supply and attaches to the system board.
  • Page 39: Preparation For Disassembly

    During disassembly, label each cable as you remove it. Be sure to note IMPORTANT: its position and routing. Go to Removal & Replacement Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Procedures. Illustrated Parts Catalog...
  • Page 40: Serial Number Location

    >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications...
  • Page 41 >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications 1 Perform the preparation procedures 2 Unscrew the...
  • Page 42 >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures Remove the hood 3 Disconnect...
  • Page 43 >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Drive Diskette Drive 3.5" Hard...
  • Page 44: Removing The Cd Drive

    >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications To remove the CD Drive complete the following five steps:...
  • Page 45: Diskette Drive

    >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications There are seven steps in this procedure. Perform preparation procedures.
  • Page 46: Hard Drive

    >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications There are six steps in this procedure. Perform...
  • Page 47 >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures. Remove hood. Remove...
  • Page 48 >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures. Remove hood. Remove...
  • Page 49 >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures. Remove the Remove the screw...
  • Page 50 >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures. Remove the hood Remove...
  • Page 51: Processor Removal

    >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures. Remove the Remove the power supply.
  • Page 52: Front Bezel

    >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures Remove the hood Release...
  • Page 53 >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications There are five Steps in this sequence. Perform...
  • Page 54: System Board Bracket

    >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications There are ten steps in this procedure. Perform...
  • Page 55: System Board

    >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications There are six steps to this procedure. Perform...
  • Page 56 >DIMM >RTC Battery >Processor >Front Bezel >On-Button Board >System Board Bracket >System Board >I/O Panel Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Perform preparation procedures Remove the hood Remove...
  • Page 57 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement Revised: September 17th, 1999 for Prosignia 320 Series Computer Preface -or- Notice System Board Product Description Illustrated Parts Catalog Troubleshooting END OF SEQUENCE. To replace the...
  • Page 58 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement System Board Bracket Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications Disconnect the...
  • Page 59 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement System Board Bracket Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications 7 Disconnect the...
  • Page 60 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement System Board Bracket Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications Disconnect the CD drive...
  • Page 61 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement System Board Bracket Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications Disconnect the hard...
  • Page 62 MAINTENANCE & SERVICE GUIDE Index page Preface Removal & Replacement Jumper & Switch Settings Removal & Replacement System Board Bracket Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications 10 Disconnect the diskette drive cable from the system board.
  • Page 63 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement On-Button Board Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications 5 Remove (2)
  • Page 64 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Hard Drive Illustrated Parts Catalog Troubleshooting Specifications Remove the one screw...
  • Page 65 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Troubleshooting Hard Drive Illustrated Parts Catalog Specifications Remove the four screws...
  • Page 66 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement Revised: September 17th, 1999 for Prosignia 320 Series Computer Preface -or- Notice Diskette Drive Product Description Illustrated Parts Catalog Troubleshooting Specifications Remove (1) screw which...
  • Page 67 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement Revised: September 17th, 1999 for Prosignia 320 Series Computer Preface -or- Notice Diskette Drive Product Description Illustrated Parts Catalog Troubleshooting To replace the diskette drive, reverse this procedure.
  • Page 68 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement CD Drive Removal Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications To replace the CD drive, reverse this procedure.
  • Page 69 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Removal & Replacement Removing a Jammed CD from the Drive Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting...
  • Page 70 Jumper Positions >13.5-GB Hard Drive Jumper Positions >18-GB Hard Drive Jumper Positions Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description Illustrated Parts Catalog Notice Troubleshooting Specifications Function Description Keyboard Miniature & Mouse 6-pin...
  • Page 71 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Jumper & Switch Information 32x CD Drive Jumper Positions .Section Navigation: >System...
  • Page 72 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Jumper & Switch Information 52x CD Drive Jumper Positions .Section Navigation: >System...
  • Page 73 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Jumper & Switch Information 9.1-GB Hard Drive Jumper Positions .Section Navigation: >System Board Connectors &...
  • Page 74 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Jumper & Switch Information 13.5-GB Hard Drive Jumper Positions .Section Navigation: >System...
  • Page 75 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Jumper & Switch Information 18-GB Hard Drive Jumper Positions .Section Navigation: >System...
  • Page 76: Table Of Contents

    >System Board >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Description sticker Plastic Blank...
  • Page 77: System Unit

    >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Description 1 Hard Drives 9.1GB 13.5 GB 18 GB: 2 1.44-MB...
  • Page 78: Cable Kit

    >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Description Power LED cable 2 Data, IDE cables:...
  • Page 79: System Board Components

    >Cable Kit >System Board >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Description 1 BI440ZX System Board 2 Celeron Processors...
  • Page 80 >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Description 1 Graphics Cards: nVidia nVidia...
  • Page 81: Keyboard

    >System Board >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Product Description Notice Troubleshooting Illustrated Parts Catalog Specifications Description 1 Enhanced Keyboard Internet Keyboard...
  • Page 82: Monitors

    Devices >Cable Kit >System Board >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Compaq Monitor 15" 17" V900 19"...
  • Page 83: Return Kit

    Compaq Prosignia >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Return Kit Description Return kit Carton and buns monitor model Illustrated Parts Catalog...
  • Page 84 If you do not specify the 3-digit suffix, the default is the current month Suffix -001 -002 -003 Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Troubleshooting Description...
  • Page 85 >Cable Kit >System Board >Modem,NIC & Video Card >Keyboard >Monitors >Return Kit >Documentation & Software >Miscellaneous Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications Description 1 SBS 50 Speakers 2 Mouse...
  • Page 86 >Models >CPU Controls & Lights >Keyboard Controls and Lights >CPU Rear Connectors >Power Cord Requirements Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Processors Cache U.S. 400 MHz 32KB of 433 MHz 128KB of L2...
  • Page 87 >Models >CPU Controls & Lights >Keyboard Controls and Lights >CPU Rear Connectors >Power Cord Requirements Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications 1 Diskette Drive. 2 Diskette Drive manual eject button.
  • Page 88 MAINTENANCE & SERVICE GUIDE for Prosignia 320 Series Computer Index page Product Description Illustrated Parts Catalog Preface -or- Notice Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications Product Description Keyboard Controls & Lights .Section Enhanced Keyboard Navigation: >Models >CPU Controls &...
  • Page 89 Controls & Lights >Keyboard Controls and Lights >CPU Rear Connectors >Power Cord Requirements Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description -or- Notice Troubleshooting Illustrated Parts Catalog Specifications 1 Mouse 2 Keyboard 3 USB 4 Serial port...
  • Page 90: Power Cord Set Requirements

    Dentori Law. Flexible cord must be Type VCT or VCTF, 3-conductor, 0.75mm2 conductor size. The wall plug must be a two-pole type with a Japanese Industrial Standard C8303 (15A, 125V) configuration. Revised: September 17th, 1999 for Prosignia 320 Series Computer Preface -or- Notice...
  • Page 91 MAINTENANCE & SERVICE GUIDE Index page Removal & Replacement Jumper & Switch Settings Product Description Keyboard Controls & Lights Revised: September 17th, 1999 for Prosignia 320 Series Computer Product Description Preface -or- Notice Illustrated Parts Catalog Troubleshooting Specifications Top right corner...

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