HP Pavilion a210 Quick Start Manual page 120

Problem
The AOL program
comes up even though
I'm not using it.
I cannot connect to the
Internet.
92
HP Pavilion home PC
Solution
If AOL opens when you are using another Internet Service Provider (ISP), the PC is still
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trying to use AOL for Internet access, and you may want to remove the AOL program.
To uninstall AOL:
1 Click Start on the taskbar.
2 Click Control Panel.
3 Double-click Add or Remove Programs.
4 Select America Online, click Change/Remove, and then click Yes when the
confirmation window opens.
Note: Removing the AOL program will not cancel your account with AOL.
Verify that your Internet Service Provider (ISP) account is set up properly; contact your
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ISP for assistance.
Reconnect the modem, verifying connections: Modem cable connected to PC modem
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connector and to telephone service line socket. Note that your PC may also have a
network interface (also called a network interface card, or NIC) that connects to a
LAN (local area network). Although it looks similar to the modem connector, the RJ-45
network connector is not the same. Verify that you are using the modem connector. Do
not connect a telephone cable to the NIC. Do not plug a network cable into a
telephone line; doing so may damage the NIC.
Verify that the Web browser is installed and set up to work with your ISP.
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