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42 Reference
Troubleshooting
Your board is a complex electronic device and can only be repaired
by authorized technical personnel with special equipment. Do not
attempt to change or repair any parts of this product. Doing so will
render your warranty invalid.
If you experience a problem using the Fire GL 8800, check the
following sections for advice on how to solve your problem.
Technical Support and FAQs
You may find information on Technical Support, as well as
Frequently Asked Questions and their answers at the web sites of
ATI Inc. Go to www.ati.com and select Tech. Support.
No image appears on monitor when computer system is turned
on
•
•
•
Screen image defects appear
Check if your monitor supports the resolution, horizontal (kHz) and
vertical (Hz) refresh rates as required by the graphics card.
Check for your current resolution, refresh rate, and color depth
settings in the Settings and Monitor dialogs of the Display
Properties.
Make sure that the Fire GL 8800 is firmly seated and lined up
properly in its AGP slot, and that the monitor cable is firmly and
correctly connected to the card. For more information, please
Installing the Hardware.
refer to
Make sure that your computer and monitor are plugged into
electrical outlets and receiving power.
Is the monitor turned on and receiving power?
Warning! Be sure that both video card and monitor support
resolution and refresh rates you select. Incompatible
resolution/refresh rate selection may result in monitor
damage. Refer to your monitor's documentation for
recommended resolutions and refresh rates.
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