Repairing Software Problems; Software Repair Overview; Restarting Your Computer; Turning Off Your Computer - HP Media Center,Pavilion Media Center m8150 Troubleshooting Manual

Repairing Software Problems

Your computer uses the operating system and installed
software programs during normal operation. If
your computer works improperly or stops because of
the software, you may be able to repair it.
Some software repairs are as simple as restarting
your computer, and others require performing a system
recovery from files on your hard disk drive
IMPORTANT: You must perform the computer repair
methods in the order described in this document.

Software Repair Overview

This section lists the available methods of fixing your
computer if you are experiencing software problems.
The sections that follow provide detailed instructions
for each method. You must perform the procedures in
the order listed in this overview:
1

Restarting Your Computer

2

Turning Off Your Computer

3

Updating Drivers

4 Microsoft System Restore
5 Software Program and Hardware Driver
Reinstallation
6 System Recovery
NOTE: If you are replacing a hard disk drive, you
only need to perform the system recovery.
Restarting Your Computer
Restarting is the simplest repair method for your
computer. When you restart, the computer reloads the
operating system and software into its memory.
To restart your computer:
1 Close all open programs and windows.
2 Click the Windows Start
Button, click the Arrow
button next to the Lock button,
and then click Restart.
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Troubleshooting and Maintenance Guide
Turning Off Your Computer
When you turn off your computer and then turn it on
again, you force the computer to reload the operating
system into its memory, which clears some tracking
information. This may eliminate some problems that
can remain after you perform a restart.
.
To turn off your computer:
1 Close all open programs and windows.
2 Click the Windows Start
Button, click the Arrow
button next to the Lock button,
and then click Shut Down.
3 Start your computer by pressing the On button.
Updating Drivers
A driver is a software program that enables your
computer to communicate with an attached device,
such as a printer, hard disk drive, mouse, or keyboard.
Complete the following procedure to update a driver,
or to revert to an earlier version of the driver if the new
one does not solve your problem:
1 Click the Windows Start Button, right-click
Computer, and then click Properties.
2 Under Tasks, click Device Manager.
3 Click the plus sign (+) to expand the type of device
for which you want to update or rollback, (for
example, DVD/CD-ROM drives).
4 Double-click the specific item (for example,
HP DVD Writer 640b).
5 Click the Driver tab.
6 To update a driver, click Update Driver, and
follow the onscreen instructions.
Or
To revert to an earlier version of a driver, click
Rollback Driver, and follow the onscreen
instructions.