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Home Connect problem
Fault
Connection to home net-
work is not established.
WLAN display is flashing.
Home Connect cannot be
implemented correctly.
Information on display panel
Fault
Special salt refill indicator
lights up.
Refill indicator for special
salt does not light up.
Refill indicator for rinse aid
lights up.
Refill indicator for rinse aid
does not light up.
Malfunctions
Fault
Water is left in the appliance
at the end of the pro-
gramme.
Appliance cannot be
switched on or operated.
Cause
WLAN on router is not act-
ive.
Connection to home net-
work is not available.
Home Connect set incor-
rectly.
Technical fault is present.
Cause
Insufficient special salt.
Sensor does not detect spe-
cial salt tablets.
Water softening system is
switched off.
Insufficient rinse aid.
Rinse aid system is switched
off.
Cause
Filter system or area under
the filters is blocked.
Programme has not yet
ended.
Software update is taking
place.
Troubleshooting en
troubleshooting
Check the wireless network con-
▶
nection of your router.
Activate the wireless network con-
▶
nection on your router.
Please consult the documents sup-
▶
plied for Home Connect.
Please consult the information
▶
about support in the documents
supplied for Home Connect.
troubleshooting
Add "Special salt" → Page 28.
▶
Do not use special salt tablets.
▶
Setting the water softening system
▶
Add "Rinse aid" → Page 29.
1.
Set the amount of rinse aid to be
2.
dispensed.
→ "Setting the amount of rinse aid",
Page 30
Set the amount of rinse aid to be
▶
dispensed.
troubleshooting
Clean the "Filters" → Page 44.
1.
Clean the "Wastewater pump"
2.
→ Page 58.
Wait until the programme ends or
▶
cancel the programme with Reset.
→ "Terminate programme",
▶
Page 36
Wait until the software update has
▶
finished.
55
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