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Home Connect problem
Fault
Connection to home net-
work is not established.
WLAN display is flashing.
Home Connect cannot be
implemented correctly.
Information on display panel
Fault
Special salt refill indicator
lights up.
Refill indicator for special
salt does not light up.
Refill indicator for rinse aid
lights up.
Refill indicator for rinse aid
does not light up.
Display flashes.
Malfunctions
Fault
Water is left in the appliance
at the end of the pro-
gramme.
Cause
WLAN on router is not act-
ive.
Connection to home net-
work is not available.
Home Connect set incor-
rectly.
Technical fault is present.
Cause
Insufficient special salt.
Sensor does not detect spe-
cial salt tablets.
Water softening system is
switched off.
Insufficient rinse aid.
Rinse aid system is switched
off.
Appliance door is not closed
properly.
Cause
Filter system or area under
the filters is blocked.
Troubleshooting en
Troubleshooting
Check the wireless network con-
▶
nection of your router.
Activate the wireless network con-
▶
nection on your router.
Please consult the documents sup-
▶
plied for Home Connect.
Please consult the information
▶
about support in the documents
supplied for Home Connect.
Troubleshooting
Add "Special salt" → Page 24.
▶
Do not use special salt tablets.
▶
Setting the water softening system
▶
Add "Rinse aid" → Page 26.
1.
Set the amount of rinse aid to be
2.
dispensed.
→ "Setting the amount of rinse aid",
Page 27
Set the amount of rinse aid to be
▶
dispensed.
Close the appliance door.
▶
Arrange the tableware so
‒
that no parts project beyond
the basket and prevent the
appliance door from closing
properly.
Troubleshooting
Clean the "Filters" → Page 39.
1.
Clean the "Wastewater pump"
2.
→ Page 55.
51
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