HP Compaq Presario,Presario SA4000 Getting Started Manual page 78

Hardware Installation (continued)
Symptom
New or existing device
does not work after
installing a new device.
72
Getting Started Guide
Problem
A hardware device conflict
exists.
Solution
To resolve a device conflict, you may need to disable one
of the devices or uninstall an old device driver:
Click Start and click Control Panel.
1
Click Performance and Maintenance, if it is
2
present.
3 Double-click the System icon and select the
Hardware tab.
Click the Device Manager button.
4
Click the + (plus) symbol next to the problem device
5
and check for exclamation points in a yellow circle near
the device icon. The exclamation point means there is a
device conflict or problem with the device. Exclamation
points do not always appear when a device is not
working properly.
If there is an old or unnecessary device driver listed in
6
the Device Manager, this may be causing the device
conflict. To uninstall the old driver for the new device
driver to work properly, do the following: Right-click the
device, click Uninstall, and then click OK.
7 Right-click the device and select Properties.
If available, click the Resources tab to verify that there
8
is a device conflict.
9 Click the General tab to see if your device is enabled
and working properly. If it is available, click the
Troubleshoot button and follow the onscreen
instructions in the device troubleshooter wizard.
Restart the PC. Click Start, click Turn Off Computer,
10
and then click Restart.