HP Compaq Presario,Presario 7895 Supplementary Manual page 75

9-6 Troubleshooting Guide
Symptom
Diskette drive light
stays on.
Diskette drive
cannot save
information to
diskette.
Diskette Drive or Zip Drive
Problem
Diskette has been improperly
inserted.
Diskette is damaged.
Diskette is not formatted.
Diskette is write-protected.
Diskette is full or file is too
big.
File save command not
properly executed.
Diskette is damaged.
Diskette drive has failed.
Solution
Remove the diskette and reinsert the
diskette as follows: Insert the edge with
the sliding cover into drive first face up,
and push all the way in until the diskette
stops.
Remove the diskette and reinsert a new
diskette. If a problem persists, run the
Windows Maintenance Wizard to repair the
drive. Refer to Maintaining Your Internet
PC in the User's Guide.
Format the diskette by following these
steps:
 1. Double-click the My Computer
icon on the desktop.
 2. Select the 3 1/2 Floppy (A:) drive.
 3. Click File, and point to Format.
 4. Select desired options, and click Start
to begin formatting the diskette.
Slide the write-protection tab to the
unlocked position on the diskette.
Use another diskette or compress the file
to reduce the size.
When saving information to the diskette
drive, verify you are using the correct drive
letter.
Replace the damaged diskette.
Call a Compaq Authorized Service
Provider. Refer to your Warranty Statement
for details.