Canon imagePROGRAF iPF6350 Basic Guide No.2 Basic Manual page 17

Other Problems
Phenomenon
The printer does not go on
The printer takes time to start up
If the Printer Makes a Strange
Sound
Messages advising to check the
maintenance cartridge are not
cleared
The printer consumes a lot of ink
Cause
The printer is unplugged.
The specified voltage is not
supplied.
The printer may have shut down
incorrectly last time. This may
happen after power outages or if
the printer is unplugged before it is
turned off.
In this case, the next time power
is restored, the printer's hard disk
is checked, and startup may take
some time.
The printer makes a sound during
operation.
The printer has not detected the
new Maintenance Cartridge that
was used to replace the old one.
Many full-page color images are
printed.
Head Cleaning B in the Control
Panel menu is executed
frequently.
You have just finished initial
installation, when more ink is
consumed to fill the system.
The Printhead nozzles are
clogged.
Corrective Action
Plug the power cord into the outlet, and then turn on
the printer.
Check the voltage of the outlet and breaker. Use a
power source that conforms to the printer specifications.
(→"Specifications," User Manual)
Please wait a while, because it may take several
minutes to finish checking the hard disk.
If an error message is displayed after the hard disk
check, follow the instructions indicated to resolve the
problem.
The following sounds do not indicate a problem with
the printer.
• There is a sound of suction from the Platen .
To prevent paper from rising, paper is held against
the Platen by suction from Vacuum holes under it.
• Roll paper makes a fl uttering sound during printing.
There may be a fl uttering sound when large paper is
advanced.
• You suddenly hear the sound of cleaning operations.
At regular intervals, for printer maintenance,
cleaning operations will begin automatically, even if
the printer is in Sleep mode.
• You suddenly hear the sound of ink agitation
At regular intervals, to ensure optimal printing
quality, the ink is agitated automatically, even if the
printer is in Sleep mode. Ink agitation takes about
30 seconds.
The ink is also agitated automatically under the
following conditions. Note that other operations are
not possible while Agitating is displayed on the
control panel.
• After the printer is turned on
• After data transmission
• After ink tank replacement
In other cases, contact your Canon dealer.
Remove the new Maintenance Cartridge you have just
installed and insert it again firmly.
Restart the printer.
In print jobs such as photos, images are filled with
color. This consumes a lot of ink. This does not
indicate a problem with the printer.
Head Cleaning B in the Control Panel menu
consumes a lot of ink. This does not indicate a problem
with the printer. Unless the printer has been moved
or stored for a long period or you are troubleshooting
Printhead problems, we recommend not performing
Head Cleaning B , to the extent possible.
After initial installation or at the first-time use after
transfer, ink flows into the system between the Ink
Tank and Printhead , which may cause the ink level
indicators to drop to 80%. This does not indicate a
problem with the printer.
Check for nozzle clogging.
(→"Checking for Nozzle Clogging," User Manual)
17
Troubleshooting