Troubleshooting
Troubleshooting
USB
"No File" appears.
→ The loaded USB does not contains any file of the
selected type (audio/video/photo). Select the
correct file type or replace the USB.
"Reading" does not disappear from the screen.
→ Turn the power off and on again.
While playing a file, sound is sometimes
interrupted.
→ The files are not properly copied into the USB
device. Copy the files again, and try again.
Files are not played back as you have intended
them to play.
→ Playback order may differ from the one played back
using other players.
The source does not change to [USB] when you
connect a USB device while listening to another
source or "USB Device Error" appears when you
connect a USB device.
→ The USB port is drawing more power than the
design limit.
→ Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB
device.
→ If the above does not solve the problem, turn the
power off and on before replacing with another
USB device.
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ENGLISH
HD Radio (for KW-M788BH)
Sound quality changes when receiving HD Radio
stations.
→ Fix the <Receive Mode> setting either [Digital] or
[Analog] (page 22).
No sound can be heard.
→ The <Receive Mode> setting is not appropriate.
Select the appropriate mode – [Digital], [Analog].
or [Auto] (page 22).
Your desired station cannot be tuned in.
→ <Area Setting> is incorrect. Select the correct area
for <Area Setting> (page 22).
Tuner (for KW-M780BT)
SSM automatic presetting does not work.
→ Store stations manually (page 27).
Static noise while listening to the radio.
→ Connect the antenna firmly.
Your desired station cannot be tuned in.
→ <Area Setting> is incorrect. Select the correct area
for <Area Setting> (page 26).
HDMI
No picture appears on the screen.
While driving, no video is shown. You can only listen to
the sounds.
→ Turn on the HDMI device if it is not on.
→ Connect the HDMI device correctly.
AV-IN
No picture appears on the screen.
While driving, no video is shown. You can only listen to
the sounds.
→ Select [AV-IN] for <AV Input> setting (page 50).
→ Turn on the external component if it is not on.
→ Connect the external component correctly.
Cameras
No picture appears on the screen.
→ Connect the camera correctly.
Picture from the camera connected to the AV-IN
terminal is not displayed on the screen.
→ Select [Camera] for <AV Input> setting
(page 50).
SiriusXM Satellite Radio
"SXM No Signal" appears.
→ Make sure the antenna of the SiriusXM Connect
Vehicle Tuner is mounted outside the car. Move the
car to an area with a clear view of the sky.
"SXM Check Antenna" appears.
→ Check the antenna connection of the SiriusXM
Connect Vehicle Tuner, and make sure the antenna
is firmly attached to the tuner.
→ Check whether the antenna cable of the SiriusXM
Connect Vehicle Tuner is bent or broken. If it is
damaged, replace the whole antenna unit.