Table of Contents
Advertisement
I don't see anything, or the image keeps flickering when I try to connect the HDMI
cable.
Check whether your HDMI
experience flickering or a blank screen if the HDMI
Make sure that the cable is correctly connected to the port. Bad or loose contact may
cause display problems on the screen.
If using a UHD set-top box, adjust
HDMI Deep Colour
The screen looks too dim or dark.
Picture
Switch
Select Mode
This applies to the current input mode only.
Picture
Switch
Motion Eye Care
General
Energy Saving Step
Switch
Picture
Reduce Blue light
Switch
The screen brightness keeps changing.
General
Energy Saving Step
Switch
General
Switch
AI Picture Pro
The screen is in black and white or displaying strange colours.
Check the input mode or cable connection.
Go to
to choose the connected input.
When you are connecting to the
corresponding color connection.
AV IN
port is available in certain models only.
ULTRA HD video does not display.
®
cable is compliant with the specifications. You may
.
Select Mode
to your desired picture mode. (
Advanced Settings Brightness Motion Eye Care
to
Off
. This applies to the current input mode only.
OLED Care
Device Self Care
Off
to either
Advanced Settings Reduce Blue light
Off
to
.
OLED Care
Device Self Care
Off
to either
AI Service
AI Picture Pro
to
Off
.
AV IN
, check to ensure each cable is matched with the
®
cable is faulty (bent, broken).
General
Devices HDMI Settings
Standard
Energy Saving
Minimum
or
.
Energy Saving
Minimum
or
.
130
,
Vivid
, etc.)
Advertisement
Table of Contents
