Keyboard and Scroll Mouse
Symptom
Keyboard commands and
typing are not recognized
by the computer.
Getting Started
Problem
Keyboard connector is
not properly connected.
Program in use has
stopped responding
to commands.
Keyboard is damaged.
Solution
1. On the Windows desktop, click the Start button.
2. Click Turn Off Computer.
3. Select Turn Off.
4. After the shutdown is complete, reconnect the
keyboard to the back of your computer and restart
your computer.
Shut down your computer using the mouse. If your
mouse cannot activate a shutdown, refer to the solution
"Shut down your computer using the keyboard:"
on page 7–23.
Refer to the Warranty and Support Guide for details.
Finding Help & Support
7–21