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Caution: This complete recovery deletes everything on your hard
drive, then reinstalls Windows and all software and drivers that
were pre-installed on your system. If you can access important
files on your hard drive, back them up now.
• If you can still run Windows, see "Recovering from within Windows"
below.
• If you cannot run Windows and your original hard drive is still working,
see "Recovering from the hard drive during startup" on page 15.
• If you cannot run Windows and your original hard drive has been
completely re-formatted or you have installed a replacement hard drive,
see "Recovering from your recovery discs" on page 16.
Recovering from within Windows
To reinstall Windows and all pre-installed software and drivers:
1. Click on Start
Recovery Management. Gateway Recovery Management opens.
2. Click on the Restore tab, then Restore system to factory default. The
Confirm Restoration dialog box opens.
3. Click on Yes, then Start. A dialog box displays information about the
hard drive that the operating system will be recovered to.
Caution: Continuing the process will erase all files on your hard
drive.
4. Click on OK. The recovery process begins by restarting your computer,
then continues by copying files to your hard drive. This process may
take a while, but a Gateway Recovery Management screen shows you
its progress.
When the recovery has finished, a dialog box prompts you to restart your
computer.
5. Click on OK. Your computer restarts.
6. Follow the on-screen prompts for first-time system setup.
Recovering from the hard drive during startup
To reinstall Windows and all pre-installed software and drivers:
1. Turn on your computer, then press Alt+F10 during startup. Gateway
Recovery Management opens.
2. Click on Restore system from factory default.
Caution: Continuing the process will erase all files on your hard
drive.
3. Click on Next. Your hard drive's original, factory-loaded contents are
recovered. This process will take several minutes.
> All Programs > Gateway, then click on Gateway
Recovery - 15
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