Napoleon LD410SB Manual page 11

Problem Possible Causes
Excessive flare-ups/ Sear plates installed incorrectly.
uneven heat.
Improper preheating.
Excessive grease and ash build on sear
plates and in drip pan.
Burners burn with yellow Possible spider web or other debris, or
flame, accompanied by improper air shutter adjustment.
the smell of gas.
Flames lift away from Improper air shutter adjustment.
burner, accompanied
by the smell of gas, and
possibly difficulties in
lighting.
Humming regulator. Normal occurrence on hot days.
Burners will not cross Plugged ports at back of burner.
light each other.
"Paint" appears to be Grease build-up on inside surfaces.
peeling inside lid or hood.
Infrared burner (if Ceramic tiles overloaded with grease
equipped) flashes back drippings and build-up. Ports are clogged.
(during operation the
burner abruptly makes
a loud "whoosh" sound,
followed by a continuous
blow-torch type sound Burner overheated due to inadequate
and grows dim.) ventilation (too much grill surface covered
by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic
tile, or a weld failure in the burner
housing.
Solution
Ensure sear plates are installed with the
holes towards the front and the slots on
the bottom. See assembly instructions.
Preheat grill with both main burners on
high for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil. Refer
to cleaning instructions.
Thoroughly clean burner by removing.
See general maintenance instructions.
Open air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
Close air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
This is not a defect. It is caused by internal
vibrations in the regulator and does not
affect the performance or safety of the
gas grill. Humming regulators will not be
replaced.
Clean burner ports. See burner
maintenance instructions.
This is not a defect. The finish on the lid
and hood is porcelain, and will not peel.
The peeling is caused by hardened grease,
which dries into paint-like shards, that
flake off. Regular cleaning will prevent
this. See cleaning instructions.
Turn burner off and allow to cool for at
least two minutes. Relight burner and
burn on high for at least five minutes or
until the ceramic tiles are evenly glowing
red.
Ensure that no more than 75% of the
grill surface is covered by objects or
accessories. Turn burner off and allow to
cool for at least two minutes, then relight.
Allow burner to cool and inspect very
closely for cracks. If any cracks are found,
contact your authorized Napoleon dealer
to order a replacement burner assembly.
Contact your authorized Napoleon
dealer for instructions on ordering a
replacement burner assembly.
www.napoleongrills.com
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EN