Risco RisControl User Manual
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Risco RisControl User Manual

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RisControl
User Manual
Model: RP432KPT

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  • Page 1 RisControl User Manual Model: RP432KPT...

  • Page 2: Table Of Contents

    Step 2: Setting the Bus Address (Virtual DIP Switch) ..........11 Step 3: Setting the Wi-Fi Connection (optional) ........... 12 Step 4: Synchronizing the RisControl with the Security Setup ......14 OPERATING THE RISCONTROL ................... 15 Entering RisControl ....................15 RisControl Session ......................
  • Page 3 Using the Shortcut Buttons from the Overview Screen ..........34 Incoming Alarm on the Overview Screen ..............35 SECURITY ........................36 Partitions ........................36 Arming and Disarming ..................37 Exit/Entry Delay ....................38 Final Exit Zone ...................... 38 One Click Activation of all Partitions ..............39 Arming/Disarming Selected or All Partitions ............
  • Page 4 Users and Permission Settings ................... 64 Add a User ......................65 Edit or Delete a User ..................... 66 Edit a User’s Own Details ..................66 Login to the RISCO Cloud ..................67 Date & Time ....................... 68 Date & Time Settings..................... 69 Maintenance ......................69 The Maintenance Menu ..................

  • Page 5: Introduction

    RisControl is a high-resolution Smart Touchscreen Keypad with an intuitive, easy to navigate user interface. RisControl combines standard keypad functionality with the ability to operate RISCO’s cloud-based solutions and products, such as alarm, video and Smart Home devices, from one customizable screen.

  • Page 6: Installing The Riscontrol

    INSTALLING THE RISCONTROL Note: This chapter is intended for the installer. Mounting RisControl 1. Remove the RS 485 connector. 2. Insert the wires into the RS 485 Wall Installation connector and secure with screws.
  • Page 7 3 Gang Flush Mounting Box Installation 3. Remove screw to separate the bracket from the RisControl.
  • Page 8 4. Push down and then outward to remove the bracket. 5. Position the bracket on the Wall Installation wall / Flush Mounting Box and secure with 5 screws including tamper (Wall installation) / 3 screws including tamper (Flush Mounting Box installation).
  • Page 9 3 Gang Flush Mounting Box Installation 6. Insert the RS 485 connector into its location in the rear side of the RisControl. 7. Position the 4 grooves of the RisControl over the bracket’s 4 pins and slide downward to secure.

  • Page 10: Riscontrol Setup

    Step 1: Selecting the language for the RisControl • Step 2: Setting the Bus Address (Virtual DIP Switch) • Step 3: Setting the Wi-Fi connection – for connecting the RisControl to the RISCO Cloud (optional) • Step 4: Synchronizing the RisControl with the Security Setup Step 1: Selecting the language for the RisControl When the "Welcome"...

  • Page 11: Step 2: Setting The Bus Address (Virtual Dip Switch)

    Following address setup of the RisControl, click "Next". Note: The setup procedure will continue in parallel with the time it takes for the RisControl to be added to the Security System (that has not yet “discovered” the other RisControl on the bus).

  • Page 12: Step 3: Setting The Wi-Fi Connection (Optional)

    Figure 3: Bus Address Setting Step 3: Setting the Wi-Fi Connection (optional) The RisControl can be connected to the RISCO Cloud via Wi-Fi. Note: The connection to the Wi-Fi can also be performed by the end-user at a later time.
  • Page 13 Figure 4: Selecting a Wi-Fi Network Enter a password, to ensure Wi-Fi security Figure 5: Enter Password After the RisControl is connected to the router successfully and with the router connected to the Internet, the RisControl will be now connected to the RISCO Cloud.

  • Page 14: Step 4: Synchronizing The Riscontrol With The Security Setup

    Configuration Software (CS) or a regular keypad to command the Security System to scan the RS-485 bus for new devices to allow the RisControl to connect to the Security System and begin synchronization.

  • Page 15: Operating The Riscontrol

    RisControl Main Menu The RisControl main menu, on the left side of the screen, allows the user to navigate the various menus, as required. The main menu is always displayed on the screen and the user can decide to use the expanded mode, where the text description of each menu appears next to the menu icon, or, in its collapsed mode, where only the icons of the menus appear.

  • Page 16: Riscontrol Top Bar

    Here is how it looks when the display is collapsed: Figure 9: Main Menu (collapsed mode) RisControl Top Bar The “RisControl Top Bar” appears at the top of numerous RisControl Screens with slight variations from screen to screen but with common elements in many of them.
  • Page 17 The End-User’s Avatar The End-User’s Avatar appears at the top bar of all the screens. Each user can select his own avatar as described in “Users and Permission Settings”, “...
  • Page 18 Manual termination of the RisControl Session - If the End-User wishes to manually lock his open RISCO Cloud Session (to prevent the open screen of the RisControl from being used by an unauthorized user) the user can click the avatar and then click “Lock Screen”.

  • Page 19: Troubles Management

    Troubles Management Click the Trouble icon in the Top Bar of the RISCO Cloud to open a list of all the Troubles that exist in the system, as show in the example below. Note: The Trouble icon will appear only when there are Trouble messages.
  • Page 20 Figure 13: Communication Troubles Flow Troubles related to communication failure will be listed first and pinned to the top of the list. Click the “See connection status” button in the Troubles List; a popup is displayed, indicating the status of each of the connections. Figure 14: Communication Troubles Screen...

  • Page 21: Confirm Troubles

    All restored troubles will disappear from the Trouble List. The other troubles will remain in the list. Notifications Management Click the Notifications icon in the Top Bar of the RisControl to open a list of all the notifications that are applicable to the RisControl, as shown in the example below.

  • Page 22: Software Update Notification

    Figure 16: Notification List Software Update Notification Whenever a Software Update is available, it will be pinned to the top of the list. The user can click the “Update Now” button to start the process or click the “Schedule Update” button for future update. Note: This procedure is similar to the one described in “System Information”...
  • Page 23 The following popup message will be displayed. Figure 17: Confirmed Alarms Screen Click the “OK” button, to approve the confirmation or “Cancel” to cancel it.

  • Page 24: Screen Saver

    SCREEN SAVER The RisControl enters Screen Saver mode after a period of at least 45 seconds in which the screen has not been touched. In this case, RisControl will displays one of a variety of screens that is selected by the Grand Master (see page 61).

  • Page 25: Lock Screen

    The RisControl Lock Screen is the screen that the user sees following a predefined time period during which the screen has not been touched. The Lock Screen is to ensure that a user who has entered the RisControl with the PIN Code, does not make the RisControl available to unauthorized people.

  • Page 26: Lock Screen With Quick Arm And/Or Quick Stay

    Lock Screen with Quick Arm and/or Quick Stay The RisControl is always assigned to only one partition and can also be masked to other partitions, via the Installer Programing of the Security System. The partition that is assigned to the RisControl can be set (via the Installer Programming Menu) to allow Quick Arm and/or Quick Stay.

  • Page 27: Lock Screen With Undefined Quick Buttons

    Slide to unlock – - the user can slide the Lock Screen from left to right to open the Keypad and then enter a PIN Code to unlock the RisControl. • Emergency – The user can click the Emergency button...

  • Page 28: The Lock Screen During Incoming Alarm

    The Lock Screen during Incoming Alarm While in Lock Screen and when there is an alarm assigned to one or more partitions in RisControl, the Lock Screen will change to the following screen. Figure 23: Incoming Alarm in Lock Screen The Alarm indication will be accompanied with a beep sound.

  • Page 29: Blank Display Mode

    The user can also enter the RisControl while the alarm is activated by using the “Slide to unlock”. The user can then disarm the alarm or perform usual operations. Blank Display Mode Note: This section is applicable only to Security Systems in installations that must comply with European Norms (EN).

  • Page 30: Overview Screen

    OVERVIEW SCREEN A practical and time-saving feature of the RisControl is the Overview Screen. The Overview Screen allows each RisControl user to set shortcuts to all frequently used or favorite activities in one screen, without having to navigate multiple screens to access them.

  • Page 31: Empty Overview Screen

    Empty Overview Screen When a user unlocks the RisControl Lock Screen for the first time, by entering a valid PIN Code, an empty Overview Screen (one that does not have any shortcut buttons) is displayed, as shown below. Figure 26: Empty Overview Screen The user may want to leave the Overview Screen empty and not use the shortcuts.

  • Page 32: Adding Shortcut Buttons To The Overview Screen

    The user can add shortcut buttons to the Overview screen. Note: An Overview Screen that has at least one shortcut button will be the default screen that is displayed upon each unlocking of the RisControl. Click the , the “Add Buttons to Overview Screen” will be displayed.
  • Page 33 Figure 28: Overview Screen – Adding Shortcut Buttons This screen is divided into the following side tabs: • Security • Cameras • Utility Outputs Adding Cameras to the Overview Screen Click the side tab to open the list of cameras. Click the bubble icons of the cameras that you wish to add to the Overview Screen.

  • Page 34: Removing Shortcut Buttons From The Overview Screen

    Outputs to be added to his Overview Screen. These selections are personal and will be displayed on the Overview screen upon each entry of the RisControl and independent of the selection and preferences of the other users of the same RisControl.

  • Page 35: Incoming Alarm On The Overview Screen

    Incoming Alarm on the Overview Screen If an alarm is initiated in any of the partitions assigned to the RisControl (and that are associated with the user that is currently logged in), the alarm will appear as a floating button at the bottom right of the Overview Screen, as shown below.

  • Page 36: Security

    SECURITY The security section of the RisControl describes all the operations and activities relevant to the Security System. As in the Overview Screen, an initiated alarm will appear as a floating button at the bottom right of the Security Screen (except for the Security→Partitions screen).

  • Page 37: Arming And Disarming

    Stay=Orange Armed=Red Disarmed=Green Not ready=Gray Arming and Disarming The user can Full Arm, Stay Arm or Disarm any of the partitions on the screen. For example, if a user clicks a disarmed partition, a popup screen is displayed that allows the user to either Full Arm or Stay Arm the partition, as shown below. Figure 31: Arming a Partition Screen Note: If a Partition fails to arm, this will be indicated as shown below.

  • Page 38: Exit/Entry Delay

    A partition that is defined with an Exit/Entry delay will be indicated on the screen via a contour-line button. The time remaining will be displayed at the center of the button. In addition, a beeping sound will be heard via the RisControl throughout the Exit/Entry time.

  • Page 39: One Click Activation Of All Partitions

    One Click Activation of all Partitions There are three lock icon buttons at the top of the screen, as follows: • Red Lock Icon button: click to Full Arm all the partitions • Orange Lock Icon button: click to Stay Arm all the partitions •...

  • Page 40: Arming/Disarming Selected Or All Partitions

    Arming/Disarming Selected or All Partitions 1. Click the “Partitions” tab at the top of the screen; the following screen is displayed. Figure 33: Selecting Multiple Partitions Screen Click to select the partitions to be Armed or Disarmed; a “√” is added to the partition icon –...
  • Page 41 • Red: Full Arm • Gray: Not Ready Click the Groups tab; the following screen is displayed. Figure 34: Selecting Groups Screen Click the Group letter button corresponding to the Group/s you want to arm; the following screen displays the partitions in the available Groups to be armed. Figure 35: Selecting Groups Partitions Screen...

  • Page 42: Detectors

    Select the required Partitions and then click the “Arm” button. Note: You can check/uncheck the ‘All Partitions” box to select/deselect all Partitions by a single action. The Group icon status indications (see above) also apply to the Groups Partitions screen. Note: If after clicking the “Arm”...
  • Page 43 Figure 37: Detector Setup Screen Note: For a detailed definition of the Bypass and the Presence Notifications, refer to the Security System’s Installation Manual.

  • Page 44: Utility Outputs

    Utility Outputs On the Utility Outputs Screen, click the relevant Utility Output button to operate that output. Figure 38: Utility Outputs Screen...

  • Page 45: Cameras

    The camera section lists all the cameras that are used in the system, including: • Video cameras that are connected directly to the RISCO Cloud • Video cameras that are connected to the RISCO Cloud through a RISCO Video Recorder • PIRCAMs that are connected through the RISCO Security System...

  • Page 46: Pir Cam

    • Video Camera through a Video Recorder Note: Connection through a Video Recorder is indicated by the dot inside the camera icon. PIR CAM Click any of the PIR CAMs in the screen to view the images take by that camera. Figure 40: PIR Camera Image View Click the “Take Photo”...

  • Page 47: Video Cameras

    However, the user’s own voice will be muted and will not be heard via the camera. Click the icon at the top of the screen to cancel the mute operation of the RisControl microphone. Use the Quick Buttons to perform selected activities, (see Quick Buttons, page 49).

  • Page 48: The Cameras Screen

    Figure 42: Cameras connected to the RISCO Cloud By clicking on a camera icon of a RISCO Video Recorder, the live view of the camera is displayed. Cameras that are connected to the RISCO Video Recorder can also switch to show pre-recorded video clips (see Video Recorder, page 52).

  • Page 49: Quick Buttons

    Note: A user can individually set the exact combination of Quick Buttons that will appear in the Quick Buttons Tray; separately for each camera and independent of the Quick Buttons’ selection of other users in the same RisControl. Editing the Quick Buttons Tray Every user can individually select the Quick Buttons to be displayed in the Quick Buttons Tray of a camera that the user is watching.

  • Page 50: Adding/Removing Quick Buttons From The Tray

    Adding/Removing Quick Buttons from the Tray Upon entering the edit mode of the Quick Buttons Tray, all the Quick Buttons will appear with an “x” bubble on them. To remove the Quick Button from the tray, click the “x” bubble of the Quick Button.
  • Page 51 Figure 46: Editing the List of Quick Buttons 3. Select the “Apply to all” box to set the current selection of Quick Buttons to all the cameras for which the user has permissions.

  • Page 52: Video Recorder

    Video Recorder. Note: The user must be logged into the RISCO Cloud via the RisControl to be able to watch playback on the Video Recorder.

  • Page 53: Camera Video Playback

    To change the Live Gallery Image Layout, click the buttons located above the images: . The selected layout will be remembered by the RisControl separately for each user. Figure 49: Video Rec – Live Gallery Image Layouts The Gallery displays a matrix of live videos taken from cameras, with the camera name indicated on each video (empty areas are darkened).

  • Page 54: Time Slider

    Figure 50: Playback Screen Time Slider The Time Slider that appears under an image, provides the exact time each video clip was recorded. Figure 51: Time Slider Screen Time Slider coverage range - The slider is set to cover 24 hours, from 00:00:00 to 23:59:59 of the current date, by default.

  • Page 55: Playback Controls

    Video clip indications on the slider – Recorded video clips are indicated on the Time Slider using blue ticks. See the following example of 3 clips that were recorded: Playback Controls There are four standard playback control buttons, as follows: Figure 52: Playback Control Buttons Play Click to play the “next clip”, i.e.

  • Page 56: Smart Home

    SMART HOME RisControl will support the RISCO Smart Home in a future RisControl version.

  • Page 57: History

    RisControl can store up to 2000 events. These events are logged in chronological order according to date and time. When the event log exceeds the maximum of 2,000 events, the oldest events are overwritten by the newest events.

  • Page 58: Media Events

    Select a category to filter the search according to specific types of events Media Events You can view captured snapshot images or video clips recorded during specific related alarm events. Click the “Media Events” option, search for the event and then click on the event to view.

  • Page 59: Settings

    SETTINGS The Settings Menu displays the System Settings Screen, as shown in the example below. This screen is used for defining RisControl parameters and defining date and time settings. Figure 54: Settings Menu Screen Note: All the Menu options are available only to the Grand Master of the system.

  • Page 60: General

    Figure 55: Settings Menu - General Wi-Fi Connection Click the Wi-Fi connection option to connect the RisControl to a Wi-Fi router that is connected to the Internet. The RisControl will search for available networks and allow the user to select one of them.

  • Page 61: Session Timeout

    Click the “Screen Saver” option; the following screen is displayed. Figure 57: Screen Saver Selection Select one of the options, and then click the “Set Screen Saver” button; the selected Screen Saver will appear for as long as RisControl is in the Screen Saver state. Screen Saver Options: •...

  • Page 62: Language

    Click the “Language” option and select the desired language from the list. The language selection is applicable only to the RisControl that is being set up and is not applicable to the other RisControl units, or to the language of the Security System.
  • Page 63 21). After the new software version is downloaded but is not yet installed, the RisControl will prompt the user to install it. If the user selects to install the downloaded version, RisControl will perform the procedure and then self-restart...

  • Page 64: Software Version

    Displays the IP Address of the Security System. RisControl Bus ID The RisControl BUS ID displays the Bus Address (Virtual DIP Switch) of the panel. Users and Permission Settings The Grand Master and Master Users can add users to the Security System from the RisControl.

  • Page 65: Add A User

    Add a User You can add a New User to the system. From the Settings Menu, click “Users & Permissions”. A list is displayed of the Grand Master or Master User and all the users under this level. The Grand Master or Master User can edit any existing user. Other users can only view their own name that is listed with restrictions to the type of editing that can be performed.

  • Page 66: Edit Or Delete A User

    Edit or Delete a User The Grand Master or Master User can edit or delete any of the users that are in their list. ➢ To edit a user: Click “Users & Permissions” and select a user that you want to edit. Perform the required changes and click the “Save”...

  • Page 67: Login To The Risco Cloud

    1. The username and password will be remembered for future login attempts, without the need to reenter credentials. 2. Upon each entry of the PIN Code in the RisControl, the user will also be automatically logged into the RISCO Cloud.

  • Page 68: Date & Time

    Figure 65: Login to the RISCO Cloud Screen Date & Time Selecting the Settings menu displays the Date & Time Screen, as shown in the screen below. This screen is used for defining date and time settings for the RisControl.

  • Page 69: Date & Time Settings

    When the “Sync Date & Time with Panel” toggle button is turned off, the RisControl manages its own date and time. In this case, the user can define the date and time settings and format.

  • Page 70: Walk Test

    3. Walk through and trip the zones that are being tested. The tripped zones that are identified by the Security System will be listed in the RisControl screen. These zones indicate that the zones are responsive and are, therefore, detectable.

  • Page 71: Sounder Test

    Click the “ACTIVATE” button to activate “Service Mode”. Replace the device batteries, as required. Restart Keypad Click the “RESTART” button to restart the RisControl Keypad. Upload Logs File You can upload log files to a predefined storage location, where access to these files will be given to RISCO support.

  • Page 72: Anti-Code

    SETTINGS/MAINTENANCE screen in the RisControl, and enter the Anti Code, as described below. Note: The Anti Code feature must be enabled by the installer in the panel.

  • Page 73: Sounds

    Key tones • Chime Click “Sounds” in the Settings Menu; the following screen is displayed. Figure 72: Sound Settings Screen Drag to set the volume of the RisControl speaker (also increases/decreases all the sounds that are generated by the RisControl).

  • Page 74: Follow Me

    Follow Me The user can add Follow Me recipients, up to the limit defined in the panel. Adding a Follow Me Recipient Enter the “Follow Me” option of the Maintenance and click the “+” button at the top bar. Figure 73: Follow Me Screen The following screen is displayed.

  • Page 75: Test Or Edit A Follow Me

    To edit or send a test message, click the “Test” or “Edit” button in the Follow Me List. Service Info Click Service info to view the contact details of the installation company defined in the control panel or iRISCO app (if the RisControl is connected to the RISCO Cloud).
  • Page 76 Figure 75: Service Info Screen...

  • Page 77: Emergency

    EMERGENCY The Emergency button appears at the top of the Lock Screen, at the end of the Main Menu. Note: The Emergency button will appear on the screen only if Emergency Keys was enabled by the installer in the panel. Figure 76: Emergency Button Screen Emergency Button Position in Lock Screen/Main Menu Click the Emergency button...

  • Page 78: Specifications

    EN50131-3, Grade 3 Environmental Class II, PD 6662:2017 RP432KPT000A RED Compliance Statement: Hereby, RISCO Group declares that this equipment complies with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the CE Declaration of Conformity please refer to our website: www.riscogroup.com.

  • Page 79: Fcc Id:je4Rp432Kpt

    (2) This device must accept any interference received, including interference that may cause undesired operation Changes or modifications to this equipment which are not expressly approved by the party responsible for compliance (RISCO Group's.) could void the user's authority to operate the equipment. FCC Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 80 Risco, for a period of (i) 24 months from the date of connection to the Risco Cloud (for cloud connected products) or (ii) 24 months from production (for other products which are non-cloud connected), as the case may be (each, the “Product Warranty...
  • Page 81 Consequently Risco shall have no liability for any personal injury, property damage or loss based on a claim that the product fails to give warning.
  • Page 82 Tel: +33-164-73-28-50 Tel: +34-91-490-2133 support-fr@riscogroup.com support-es@riscogroup.com This RISCO product was purchased at: © RISCO Group 2021. All rights reserved. No part of this document may be reproduced in any form without prior written permission from the publisher. 08/2021 5IN2900 C...

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