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Cause
The printer is still unable to communicate normally and cannot recognize the status of the ink cartridge.
Printing function is deactivated until the printer can communicate normally.
What to Do
Press the printer's Stop button to cancel printing.
Take action immediately to enable the printer to communicate normally, following the instructions below.
• Network Connectivity
Refer to the following page and check the connection status between the printer and the network.
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
• Web Service License Agreement Status
Print the network setting information of the printer and check "Web Service Status" (registration
status).
If it is not "Registered", select Web service setup > Web service registration in the printer menu,
and agree to the terms and conditions of the web service license.
Printing Network Settings
• Service Engagement Status
Refer to the following page and check the service contract status.
Confirm service contract
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