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4
Troubleshooting Network Problems
1 Press the SMART
button to access the Smart
Home menu.
More
More
Settings
Settings
2 Select the NETWORK
NETWORK
Network Connection
Network Status
Wi-Fi Direct
Miracast
TM
/Intel's WiDi
My TV Name
: 42LA660S-ZA
Follow the instructions below that correlate to your
network status.
Check the TV or the router.
Network Status
TV
Gateway
警
When an
appears TV.
1
Check the connection status of TV, AP and cable
modem.
2
Power off and power on TV, AP and cable modem.
3
If you are using a static IP, enter IP directly.
4
Contact internet companies or AP companies.
Additional points to check when using a
wireless connection
1
Check the password for the wireless
connection in the router settings window.
Change the router SSID (network name) or
2
the wireless channel.
Network Status menu.
DNS
Internet
Check the router or consult your Internet
service provider.
Network Status
TV
Gateway
警
When an
appears TV and Gateway.
1
Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2
Initialize(Reset) the AP or cable modem.
tact internet companies or AP companies.
3
Con
Network Status
TV
Gateway
警
When an
appears TV, Gateway and DNS.
1
Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2
Initialize(Reset) the AP or cable modem.
3
Check that the MAC address of the TV/router is
registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
4
Check the router manufacturer's website to make
sure your router has the latest firmware version
installed.
DNS
Internet
DNS
Internet
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