Troubleshooting Network Problems - LG 24MT35S-PZ.AEK Quick Setup Manual

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Troubleshooting Network Problems

1 Press the SMART button to access the Smart
Home menu. Select Settings and press
Wheel(OK).
More
More
Settings
Settings
2 Select the NETWORK
NETWORK
Network Connection
Network Status
Soft AP
Wi-Fi Direct
TM
Miracast / Intel's WiDi
My TV Name : **
Follow the instructions below that correlate to your
network status.
Check the TV or the router.
Network Status
TV Gateway
When an appears TV.
1 Check the connection status of TV, AP and cable
modem.
Power off and power on TV, AP and cable modem.
2
3 If you are using a static IP, enter IP directly.
4 Contact internet companies or AP companies.
Additional points to check when using a
wireless connection
1 Check the password for the wireless
connection in the router settings window.
2 Change the router SSID (network name) or
the wireless channel.
Network Status menu.
DNS Internet
Check the router or consult your Internet
service provider.
Network Status
TV Gateway
When an appears TV and Gateway.
1 Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2 Initialize(Reset) the AP or cable modem.
tact internet companies or AP companies.
3 Con
Network Status
TV Gateway
When an appears TV, Gateway and DNS.
1 Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2 Initialize(Reset) the AP or cable modem.
3 Check that the MAC address of the TV/router is
registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
4 Check the router manufacturer's website to make
sure your router has the latest firmware version
installed.
DNS Internet
DNS Internet