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1
Press the SMART
Home menu. Select Settings and press Wheel (OK).
More
More
Settings
Settings
2
Select the NETWORK → Network Status menu.
NETWORK
Network Connection
Network Status
Wi-Fi Direct
Miracast
/Intel's WiDi
TM
My TV Name
: 42LA6400-DA
Follow the instructions below that correlate to your
network status.
Check the TV or the AP (Router).
Network Status
TV
Gateway
When an
appears on TV, but an X on Gateway.
Check the connection status of the TV, AP (Router)
1
and cable modem.
Power off and power on the TV, AP (Router) and
2
cable modem.
If you are using a static IP, enter the IP directly.
3
Contact internet companies or AP (Router)
4
companies.
Additional points to check when using a wireless
y
y
connection
Check the password for the wireless
1
connection in the AP (Router) settings
window.
Change the AP (Router) SSID (network name)
2
or the wireless channel.
Troubleshooting Network Problems
button to access the Smart
REC
DNS
Internet
Check the AP (Router) or consult your Internet
service provider.
Network Status
TV
Gateway
When an
appears on TV and Gateway, but an
X on DNS.
Unplug the power cord of the AP (Router), cable
1
modem and try to connect after 5 seconds.
Initialize (Reset) the AP (Router) or cable modem.
2
tact internet companies or AP
Con
3
companies.
Network Status
TV
Gateway
When an
appears on TV, Gateway and DNS,
but an X on Internet.
Unplug the power cord of the AP (Router), cable
1
modem and try to connect after 5 seconds.
Initialize (Reset) the AP (Router) or cable modem.
2
Check that the MAC address of the TV/AP (Router)
3
is registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
Check the AP (Router) manufacturer's website
4
to make sure your router has the latest firmware
version installed.
DNS
Internet
(Router)
DNS
Internet
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