Troubleshooting Network Problems - LG 50LA620V.AMH Quick Setup Manual

4

Troubleshooting Network Problems

1 Press the SMART button to access the Smart
Home menu.
More
More
Settings
Settings
2 Select the NETWORK → Network Status menu.
NETWORK
Network Connection
Network Status
Wi-Fi Direct
Miracast /Intel's WiDi
TM
My TV Name : 42LA660S-ZA
Follow the instructions below that correlate to your
network status.
Check the TV or the router.
Network Status
TV Gateway
✔
When an appears TV.
Check the connection status of TV, AP and cable
1
modem.
Power off and power on TV, AP and cable modem.
2
If you are using a static IP, enter IP directly.
3
Contact internet companies or AP companies.
4
y Additional points to check when using a
wireless connection
Check the password for the wireless
1
connection in the router settings window.
Change the router SSID (network name) or
2
the wireless channel.
REC
DNS Internet
Check the router or consult your Internet
service provider.
Network Status
TV Gateway
✔
When an appears TV and Gateway.
Unplug the power cord of the AP, cable modem
1
and try to connect after 5 seconds.
Initialize(Reset) the AP or cable modem.
2
tact internet companies or AP companies.
Con
3
Network Status
TV Gateway
✔
When an appears TV, Gateway and DNS.
Unplug the power cord of the AP, cable modem
1
and try to connect after 5 seconds.
Initialize(Reset) the AP or cable modem.
2
Check that the MAC address of the TV/router is
3
registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
Check the router manufacturer's website to make
4
sure your router has the latest firmware version
installed.
DNS Internet
DNS Internet