Troubleshooting Network Problems - LG 55UF850V.AMC Quick Setup Manual

2

Troubleshooting Network Problems

(Home) button on the remote to
1 Press the
access the Home menu. Highlight the
(Settings) icon and select by pressing the
Wheel (OK) button on the remote.
2 Highlight the (Advanced) icon and select
Wheel (OK) button on the
by pressing the
remote.
3 Select the Network → Wired Connection
(Ethernet) or Wi-Fi Connection → Advanced
settings.
NETWORK
Picture Picture
Sound TV Name Sound
LG webOS TV
Wired Connection (Ethernet)
Not Connected
Programmes Programmes
Wi-Fi Connection
Not Connected
Network Network
Wi-Fi Direct
LG Connect Apps
General General
Safety Safety
Accessibility Accessibility
Follow the instructions below that correlate to your
network status.
Check the TV or the AP (Router).
When X appears next to TV:
Check the connection status of the TV, AP
1
(Router).
Power off and power on the TV, AP (Router).
2
If you are using a static IP, enter the IP directly.
3
Contact internet service provider or AP (Router)
4
company.
Check the AP (Router) or consult your Internet
When X appears next to Gateway:
1
2
3
When X appears next to DNS:
Advanced
1
2
3
WI-FI
Network /
ꔐ WI-FI : AAA
WI-FI : BBB
WI-FI : CCC
WI-FI : DDD
WI-FI : EEE
4
Add a hidden wireless network
Connect via WPS PBC.
Connect via WPS PIN.
Advanced settings
service provider.
Unplug the power cord of the AP (Router) and
try to connect after 5 seconds.
Initialize (Reset) the AP (Router).
Contact internet service provider or AP (Router)
company.
Unplug the power cord of the AP (Router) and
try to connect after 5 seconds.
Initialize (Reset) the AP (Router).
Check that the MAC address of the TV/AP (Router)
is registered with your Internet service provider.
(The MAC address displayed on the right
pane of the network status window should be
registered with your Internet service provider.)
Check the AP (Router) manufacturer's website
to make sure your router has the latest firmware
version installed.