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Troubleshooting
Card
Cannot insert the SD card.
Make sure not to insert the card in the wrong direction.
"Inserting an SD Card" (A p. 6)
Unable to copy to SD card.
To record to the card, it is necessary to perform media settings.
Set "REC VIDEO TO SLOTS"/"REC STILLS TO SLOTS" to the correct
setting.
" REC VIDEO TO SLOTS " (A p. 123)
" REC STILLS TO SLOTS " (A p. 123)
To use cards that have been used on other devices, it is necessary to format
(initialize) the card using "FORMAT SD CARD" from media settings.
" FORMAT SD CARD " (A p. 123)
132
Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two
scenes. This is not a malfunction.
There is no sound.
When the Silent mode is used, operation sounds will not be output. Turn off
the Silent mode.
"Using the Silent Mode" (A p. 22)
Set "OPERATION SOUND" in the common menu to "ON".
" OPERATION SOUND " (A p. 120)
Audio sound is not recorded for videos taken in HIGH SPEED RECORDING/
TIME-LAPSE RECORDING.
"Slow-motion (High-speed) Recording" (A p. 40)
"Recording at Intervals (TIME-LAPSE RECORDING)" (A p. 41)
The same image is displayed for a long time.
Use a high speed SD card (Class 4 or higher).
"Types of Usable SD Card" (A p. 7)
Clean the terminals of the SD card with a dry cotton swab or something
similar.
Execute "FORMAT SD CARD" in the "MEDIA SETTINGS" menu. (All data
will be deleted.)
" FORMAT SD CARD " (A p. 123)
The motion is choppy.
Use a high speed SD card (Class 4 or higher).
"Types of Usable SD Card" (A p. 7)
Clean the terminals of the SD card with a dry cotton swab or something
similar.
Execute "FORMAT SD CARD" in the MEDIA SETTINGS menu. (All data will
be deleted.)
" FORMAT SD CARD " (A p. 123)
Verify the system requirements of your PC when using Everio MediaBrowser
4 to play back.
"Verifying System Requirements (Guideline)" (A p. 98)
Cannot find a recorded file.
Cancel the date search function.
"Searching for a Specific Video/Still Image by Date" (A p. 57)
Change the playback media by tapping s/t on the touch screen.
"Operation Buttons for Video Playback" (A p. 48)
"Operation Buttons for Still Image Playback" (A p. 55)
Select "PLAYBACK OTHER FILE" in the menu. (Video files that have
damaged management information can be played back.)
" PLAYBACK OTHER FILE " (A p. 54)
Images recorded in 50p mode and 50i mode are displayed on the index
screen separately.
To switch between the 50p mode and 50i mode index screen (thumbnail
display), tap A.
In cases such as during Digest Playback or when playing back/editing a
playlist, select the 50p mode and 50i mode before operating.
Set "VIDEO REC FORMAT" (A p. 109) to the same format as that of the
recorded movie.
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