Preparing the Wash Load ................14 Adding Detergents, Softeners and Bleaches..........16 Control Panel ....................18 Programme Table ....................20 Extra Options and Functions ................23 SMART FUNCTIONS LG ThinQ Application ..................26 Smart Diagnosis ....................26 MAINTENANCE Cleaning after Every Wash ................27 Cleaning the Appliance Periodically ..............27 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
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• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View *1 This feature is only available on some models. Accessories *1 The included accessories vary depending on the model you purchased.
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INSTALLATION Specifications Model WT13DPBPK / WT13WPBPK / WT13MPBPK Power Supply 120 V~, 60 Hz Product Weight Approx. 38 kg Dimension(mm) D’ H’ 1310...
Contact your local 2 cm 2 cm 10 cm authorised LG repairer. • The power plug must be plugged into an WARNING appropriate outlet socket that is installed and • This appliance must only be used for domestic...
INSTALLATION Connecting the Water Inlet Connecting the Hose to the Water Tap Hoses Connecting Screw-Type Hose to Tap with Thread Before connecting the water inlet hose to the water Screw the hose connector onto the water supply tap, check the hose fitting type and follow the tap.
INSTALLATION Installing the Drain Hose Levelling the Appliance Before connecting the drain hose, check your drain Checking the Level hose model and follow the instructions for that model. Levelling the appliance prevents unnecessary noise and vibration. Check whether the appliance is Installing the Drain Hose with perfectly level after installation.
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INSTALLATION Assembling the Anti-Rat Cover You can insert the anti-rat cover according to the type to protect the appliance from the rat. Lay the anti-rat cover so that the word UP is visible. Stand at the back of the appliance and tilt it inward.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will sound. Immediately remove your clothing Using the Appliance from the appliance to reduce wrinkling. Before the first wash, select the Normal programme and add a half amount of detergent. NOTE Start the appliance without clothes.
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OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
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OPERATION Adding Fabric Softeners • Option washing is not designed to be used with fabric softener dispenser. • Dilute fabric softener with water. Undiluted fabric softener may result in spots that look like oil stain. Adding Liquid Bleaches • Measure and add the recommended amount of fabric softener into the compartment marked with the symbol on the top tub.
OPERATION Control Panel Control Panel Features POWER Button • Press this button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button • Press this button to start or pause a wash cycle. •...
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OPERATION • : When a programme is selected, the default time for that programme is displayed. The time can change as options are selected. - The time shown is only an estimate. Several external factors (laundry size, room temperature, incoming water temperature, etc.) can affect the actual time. •...
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the Program button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry.
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OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
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OPERATION Pre Wash+Normal Description Use this programme to pretreat immediate stain without handwash. • It is necessary for clothes which could smell bad if they are not washed promptly. Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. •...
OPERATION Extra Options and Add laundry into the drum. Functions Press the START/PAUSE button to start the You can use the extra options and functions on cycle(s). some programmes to customize the cycle. Customising a Washing Add the detergent into the detergent dispenser and close the door.
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OPERATION Press and hold the Water Level and Program buttons simultaneously for 3 seconds to activate this function. Unlocking the Control Panel Turn on the power. Press and hold the Water Level and Program buttons simultaneously for 3 seconds to deactivate this function.
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OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Spin only Rinse and Spin Rinse only Wash and Rinse Wash only Press the POWER button. Press the Press the Press the Press the Process...
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE Open the dispenser drawer and add anti- Turn off the power and the water tap and then limescale to the main wash compartment. unscrew the water inlet hose. WARNING • Do not add any detergent to the detergent dispenser drawer for this function. Doing so may generate excessive suds and leak out from the appliance and cause damage to property.
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MAINTENANCE Cleaning the Drain Pump Filter Push down on the release tabs on both sides of the filter cover and pull forward. The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of the appliance.
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MAINTENANCE • Securely turn the cap clockwise until it is tight. Turn on the power and check for leaks before repositioning the appliance. CAUTION • Be careful when draining, as any residual water may be hot.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The load is too small. UNBALANCE ERROR • Add more items to allow the appliance to balance the laundry. Heavy items are mixed with lighter items. • Wash items of somewhat similar weight. The load is out of balance. •...
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TROUBLESHOOTING Operation Symptoms Possible Cause & Solution Appliance will not Control panel has powered off due to inactivity. operate. • This is normal. Press the POWER button to turn on the appliance. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking House drain pipes are clogged. • The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain.
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TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Incomplete or no Too much detergent is used. dispensing of • Follow the guidelines provided by the detergent manufacturer. detergent Poor stain removal Previously set stains. • Items that have previously been washed may have stains that have been set.
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