Samsung SM-G9730 User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. SM-G9730
  6. User manual

Samsung SM-G9730 User Manual

Hide thumbs Also See for SM-G9730:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
SM-G9700
SM-G9730
SM-G9750
English (HK). 03/2021. Rev.1.1
www.samsung.com/hk

Advertisement

Table of Contents
loading

Related Manuals for Samsung SM-G9730

Summary of Contents for Samsung SM-G9730

  • Page 1 USER MANUAL SM-G9700 SM-G9730 SM-G9750 English (HK). 03/2021. Rev.1.1 www.samsung.com/hk...

  • Page 2: Table Of Contents

    Basics Multi window Samsung Health Read me first Samsung Notes Device overheating situations and Samsung Members solutions Samsung Global Goals Device layout and functions Galaxy Wearable Battery Calendar SIM or USIM card (nano-SIM card) Reminder Memory card (microSD card) Voice Recorder...
  • Page 3 Table of Contents Settings 149 Advanced features 150 Motions and gestures 125 Introduction 151 Dual Messenger 126 Samsung account 152 Digital Wellbeing and parental 126 Connections controls 127 Wi-Fi 152 Battery and device care 129 Bluetooth 152 Optimising your device...
  • Page 4 Basics...

  • Page 5: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 6 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
  • Page 7 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.

  • Page 8: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 9 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 10 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 11: Device Layout And Functions

    (Whether a case is supplied may vary by region or service provider.) • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
  • Page 12 Basics Device layout ► Galaxy S10+: Speaker Proximity/Light sensor SIM card / Front camera (Dual) Memory card tray Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
  • Page 13 Basics Microphone GPS antenna Heart rate sensor Rear camera (Triple) Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone...
  • Page 14 Basics ► Galaxy S10: Speaker Proximity/Light sensor SIM card / Front camera Memory card tray Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
  • Page 15 Basics Microphone GPS antenna Heart rate sensor Rear camera (Triple) Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone...
  • Page 16 Basics ► Galaxy S10e: Speaker Proximity/Light sensor SIM card / Front camera Memory card tray Power key (Fingerprint Volume key recognition sensor) Bixby key Touchscreen Multipurpose jack (USB Type-C)
  • Page 17 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 18 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 19: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 20 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
  • Page 21 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 22 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
  • Page 23 • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Wireless power sharing You can charge another device with your device’s battery.

  • Page 24: Sim Or Usim Card (Nano-Sim Card)

    SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 25 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 26 Basics Correct card installation Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card You cannot insert a nano-SIM card and a microSD card in the same place simultaneously. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot.

  • Page 27: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 28 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 29 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 30: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 31: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.

  • Page 32: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 33 Basics ► Galaxy S10+, S10: • Your device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.
  • Page 34 Basics Register your fingerprint. ► Galaxy S10+, S10: Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. ►...
  • Page 35 Basics Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. Launch the Settings app and tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints.

  • Page 36: Face Recognition

    Basics Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 37 Basics Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face. • If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
  • Page 38 Basics Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password. Launch the Settings app and tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap the Face unlock switch to activate it.

  • Page 39: Camera

    Basics Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 40 Basics to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Scene optimiser Shooting modes list Preview thumbnail Switch between the front and rear...
  • Page 41 Basics Using zoom features Select or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : The Ultra wide camera lets you take wide-angle photos or record wide-angle videos of things like landscapes.
  • Page 42 Basics • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
  • Page 43 Basics Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
  • Page 44 Basics Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select effects and take a photo. If you use the My filters feature, you can create your own filter using an image with a colour tone you like from Gallery.
  • Page 45 Basics Single take mode Take various photos and videos in just one shot. Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated. On the shooting modes list, tap SINGLE TAKE. and move the camera to capture the scene you want. When you are finished, tap the preview thumbnail.
  • Page 46 Basics • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos or videos. •...
  • Page 47 Basics Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
  • Page 48 Basics Live focus mode / Live focus video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo.
  • Page 49 Basics Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video. The device will capture the moment in super slow motion and save it as a video.
  • Page 50 Basics Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video. When you are finished recording, tap to stop.
  • Page 51 Basics Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...
  • Page 52 Basics • Pro video size: Select an aspect ratio and resolution for videos you want to take in pro video mode. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Advanced recording options: Set the device to use an advanced recording option. –...
  • Page 53 Basics • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. •...

  • Page 54: Introduction

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...

  • Page 55: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 56: Transferring Data From Your Previous Device (Smart Switch)

    • Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 57 Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 58: Understanding The Screen

    Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 59 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 60 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 61 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
  • Page 62 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 63 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 64 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 65 Apps and features Icon Meaning LTE network connected Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level •...

  • Page 66: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 67 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

  • Page 68: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Delete a preceding character. Enter symbols. Break to the next line. Enter numbers. Change the input language. Enter a space. Text entry is not supported in some languages.
  • Page 69 • : Search for content and enter it. • : Translate text and enter it. • : Enter your personal information registered to Samsung Pass. • : Add an item from the clipboard. • : Change the keyboard mode. •...

  • Page 70: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 71 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.

  • Page 72: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. Making calls Launch the Phone app and tap Keypad.
  • Page 73 Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 74 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.

  • Page 75: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 76 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...

  • Page 77: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 78 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...

  • Page 79: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

  • Page 80: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create memories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
  • Page 81 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Bixby Vision Share the image with others. Modify the image. Delete the image. Add the image to favourites. More options Cropping enlarged images Launch the Gallery app and select an image.
  • Page 82 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. Configure the caption settings. More options Capture the current screen. Create an animated GIF. Switch to the pop-up video player.
  • Page 83 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 84: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 85 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 86 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.

  • Page 87: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap Manage items at the bottom of the trackers list.

  • Page 88: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.

  • Page 89: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 90: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.

  • Page 91: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 92: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 93 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 94: My Files

    Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

  • Page 95: Game Launcher

    Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...

  • Page 96: Game Booster

    Swipe gestures, open the notification panel and tap Tap to open Game Booster. • : Install the game plug-in provided by Samsung to enhance game performance. • : Configure settings for Game Booster. • Monitoring temperature / Monitoring memory: Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory.

  • Page 97: Smartthings

    • The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

  • Page 98: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings...
  • Page 99 • Everyone: Allow any nearby devices to share with your device. Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. Launch the Gallery app and select an image.

  • Page 100: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...

  • Page 101: Bixby

    Press the Bixby key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 102 Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. → → Voice wake-up. Press the Bixby key and tap Tap the Wake with “Hi, Bixby”...

  • Page 103: Bixby Vision

    • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.

  • Page 104: Bixby Routines

    Apps and features Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed.
  • Page 105 Apps and features Adding recommended routines When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines. When the recommendation notification appears, tap View all and add it as your own routine. Using routines Running auto routines Auto routines will run automatically when their conditions are detected.

  • Page 106: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model.
  • Page 107 Apps and features Deleting an emoji → Manage emojis, tick the emoji Launch the AR Zone app and tap AR Emoji Camera. Tap you want to delete, and then tap Delete. The emoji and its emoji stickers will be deleted. Capturing photos or videos with emojis Create fun photos or videos with emojis using various shooting modes.
  • Page 108 You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. → While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
  • Page 109 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognises a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves. Launch the AR Zone app and tap AR Doodle.

  • Page 110: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. • This feature may not be available depending on the service provider or model.
  • Page 111 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 112: Samsung Kids

    (Samsung Kids) to activate Open the notification panel, swipe downwards, and then tap it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.

  • Page 113: Radio

    Apps and features Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Scan and save stations. Enter radio frequency manually.

  • Page 114: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 115 Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on Galaxy Buds, Galaxy Buds Plus, and Galaxy Buds Live. Make sure that each smartphone and pair of Buds are connected.

  • Page 116: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 117 (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
  • Page 118 Apps and features On your smartphone’s screen, tap Start now. When they are connected, the Samsung DeX screen will appear on the computer. Connecting to a TV wirelessly You can use Samsung DeX by connecting your smartphone to a TV wirelessly.
  • Page 119 • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse/trackpad, and then select the Flow pointer to phone screen switch to activate it.
  • Page 120 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 121 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.

  • Page 122: Link To Windows

    Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as photos or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...

  • Page 123: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 124 Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...

  • Page 125: Introduction

    Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...

  • Page 126: Samsung Account

    Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 127: Wi-Fi

    Settings • SIM card manager: Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices.
  • Page 128 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 129: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 130: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.

  • Page 131: Data Saver

    Settings Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app. The payment services list may not include all available payment apps.

  • Page 132: Mobile Hotspot

    GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
  • Page 133 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 134: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 135: Separate App Sound

    Settings • UHQ upscaler: Enhance the sound resolution of music and videos. • Adapt sound: Set the best sound for you. Depending on the model, you must connect an earphone to use some features. Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset.

  • Page 136: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.

  • Page 137: Changing The Screen Mode Or Adjusting The Display Colour

    Settings • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.

  • Page 138: Wallpaper

    Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Vivid. Tap Advanced settings. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference. The screen tone will be adjusted.

  • Page 139: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected.

  • Page 140: Always On Display

    Settings On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.

  • Page 141: Biometrics And Security

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.

  • Page 142: Samsung Pass

    Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
  • Page 143 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap IDs and passwords and select a website or app from the list.

  • Page 144: Secure Folder

    • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 145 Settings Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap → Add files. Tap Images, tick images to move, and then tap Done.
  • Page 146 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.

  • Page 147: Privacy

    • Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. • Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service.

  • Page 148: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 149: Google

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data → , and then select a device you want.

  • Page 150: Motions And Gestures

    Settings • Bixby key: Select how many times you must press the Bixby key to open the Bixby screen. You can also set the device to launch an app or execute a quick command with the Bixby key. • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information.

  • Page 151: Dual Messenger

    Settings • Keep screen on while viewing: Set the device to prevent the display from turning off while you are looking at it. • Alert when phone picked up: Set the device to alert you if you have missed calls or new messages when you pick up the device.

  • Page 152: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 153: Battery

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.

  • Page 154: Device Protection

    If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 155: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.

  • Page 156: About Phone

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. About phone Access your device’s information. On the Settings screen, tap About phone.

  • Page 157: Appendix

    Appendix...

  • Page 158: Accessibility

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. To check recommended features and the accessibility features you are using, tap Recommended for you. To disable the features in use, tap Turn off.
  • Page 159 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen with three fingers and tapping Labels → Add label when the TalkBack menus appear. To manage the labels, launch the Settings app and tap Accessibility →...
  • Page 160 Appendix • Single-tap activation: Set the device to activate the selected item with a single tap. • Single-tap typing: Set the device to enter the selected character on the keyboard with a single tap. • Keyboard shortcuts: Set key shortcuts to use when using an external keyboard. •...
  • Page 161 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
  • Page 162 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity.
  • Page 163 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app, tap Accessibility → Visibility enhancements → Magnification → Magnification shortcut, and then tap the switch to activate it. Then tick the actions to use to start using this feature directly.
  • Page 164 Appendix Changing screen zoom Make the items on the screen larger or smaller. Launch the Settings app and tap Accessibility → Visibility enhancements → Screen zoom. Hearing enhancements Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility →...
  • Page 165 Appendix Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient. Launch the Settings app, tap Accessibility → Hearing enhancements, and then tap the Mono audio switch to activate it.
  • Page 166 Appendix Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log. While this feature is enabled, the voice recognition will not operate. Baby crying Launch the Settings app and tap Accessibility →...
  • Page 167 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu.
  • Page 168 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Select apps to show contextual menus with, and then tap the switches next to the apps you want to activate.
  • Page 169 Appendix Tap duration Set the duration you must touch the screen for the device to recognise it as a tap. Launch the Settings app, tap Accessibility → Interaction and dexterity → Tap duration, tap the switch to activate it, and then set the time. Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly.
  • Page 170 Appendix Advanced settings Launching accessibility features quickly Set to open the accessibility features quickly. Launch the Settings app, tap Accessibility → Advanced settings, select a method you want under Accessibility shortcuts, and then tick the accessibility features you want to use. Setting light notification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages.
  • Page 171 Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.

  • Page 172: Troubleshooting

    Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 173 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 174 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 175 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 176 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
  • Page 177 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 178 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

This manual is also suitable for:

Sm-g9700Sm-g9750Galaxy s10e

Table of Contents