Page 1 USER MANUAL SM-G9700 SM-G9730 SM-G9750 English (HK). 11/2019. Rev.1.0 www.samsung.com/hk...
Page 2: Table Of Contents
123 Always On Display Battery 126 Edge screen SIM or USIM card (nano-SIM card) 130 Multi window Memory card (microSD card) 133 Samsung Pay Turning the device on and off 136 Samsung Health Initial setup 141 Galaxy Wearable Samsung account...
Page 3 Table of Contents Settings 207 Accounts and backup 208 Samsung Cloud 169 Introduction 209 Google 169 Connections 210 Advanced features 170 Wi-Fi 211 Bixby Routines 172 Bluetooth 214 Motions and gestures 173 NFC and payment 215 Dual Messenger 176 Data saver 216 Digital wellbeing &...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5 • Y our device comes with a screen protector attached. If you replace it, it is recommended to use a Samsung product for better fingerprint recognition. (Galaxy S10+, S10; Whether a screen protector is attached may vary by region.) •...
Page 6 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
Page 7: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 8 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
Page 9 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.
Page 10 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
Page 11: Device Layout And Functions
(Whether a case is supplied may vary by region or service provider.) • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
Page 12 Basics Device layout ► Galaxy S10+: Speaker Proximity/Light sensor SIM card / Front camera (Dual) Memory card tray Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
Page 13 Basics Microphone GPS antenna Heart rate sensor Rear camera (Triple) Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone...
Page 14 Basics ► Galaxy S10: Speaker Proximity/Light sensor SIM card / Front camera Memory card tray Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
Page 15 Basics Microphone GPS antenna Heart rate sensor Rear camera (Triple) Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone...
Page 16 Basics ► Galaxy S10e: Speaker Proximity/Light sensor SIM card / Front camera Memory card tray Power key (Fingerprint Volume key recognition sensor) Bixby key Touchscreen Multipurpose jack (USB Type-C)
Page 17 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
Page 18 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 19: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
Page 20 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
Page 21 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 22 Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. If the fast charging feature is not activated, launch the Settings app, tap Device care →...
Page 23 • I f you use the wireless charger in areas with weak network signals, you may lose network reception. • U se Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
Page 24 Basics Wireless PowerShare You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.
Page 25: Sim Or Usim Card (Nano-Sim Card)
• U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 26 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Page 27 Basics Insert the tray back into the tray slot. • I f you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • F ully insert the tray into the tray slot to prevent liquid from entering your device. Correct card installation Nano-SIM card 1 Nano-SIM card 2...
Page 28 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Page 29: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 30 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 31 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 32: Turning The Device On And Off
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.
Page 33: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
Page 34 Basics Select your preferred device language and select Select a language. Follow the on-screen instructions to complete the setup. The Home screen will appear. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
Page 35: Samsung Account
Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
Page 36: Transferring Data From Your Previous Device (Smart Switch)
Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Page 37 Basics Connect your device and the previous device using the previous device’s USB cable. Previous device Your device USB Connector (USB Type-C) The previous device's USB cable When the app selection pop-up window appears, tap Smart Switch → Receive data. In the previous device, tap Allow.
Page 38 Basics Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your device, launch the Settings app and tap Accounts and backup → Smart Switch.
Page 39: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 40 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 41 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 42 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
Page 43 Basics • G esture hints: Set the device to display indicators at the bottom of the screen to show where the soft buttons are located. This feature appears only when you select Full screen gestures. • S how button to hide keyboard: Set the device to display the keyboard hiding icon on the navigation bar.
Page 44 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
Page 45 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
Page 46 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.
Page 47 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 48 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 49 Basics Icon Meaning Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Page 50 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 51 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
Page 52: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 53 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
Page 54: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
Page 55 Basics Changing the keyboard On the navigation bar, tap to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
Page 56 Basics • : Open the text editing panel. • : Enter text by voice. • : Change the keyboard settings. Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut.
Page 57: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
Page 58 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • U ninstall: Uninstall downloaded apps. • D isable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature.
Page 59: Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
Page 60 Apps and features Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen.
Page 61 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
Page 62 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
Page 63: Bixby Vision
• T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use some Bixby Vision features, you must sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 64 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION. • I n the Gallery app, select an image and tap •...
Page 65 Apps and features and keep the text within the screen to recognise it. The translated text will appear on the screen. • T o extract text, tap . You can share or save the extracted text. • T o save the screen with the translated text as an image, tap .
Page 66: Bixby Home
• T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
Page 67 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
Page 68: Reminder
• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 69 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
Page 70 Apps and features Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze.
Page 71: Phone
Apps and features Tick items to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded at the preset times. Deleting reminders To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete.
Page 72 Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
Page 73 Apps and features Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.
Page 74 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
Page 75 Apps and features • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • M ute: Turn off the microphone so that the other party cannot hear you. • K eypad / Hide: Open or close the keypad. •...
Page 76 Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.
Page 77: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
Page 78 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 79 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T o use this feature, you must sign in to your Samsung account. • T he profile sharing feature may not be available depending on the region or service provider.
Page 80 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
Page 81: Messages
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
Page 82 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. View your conversation.
Page 83 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Page 84: Internet
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
Page 85 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
Page 86: Email
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...
Page 87: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Page 88 Apps and features to take a photo. Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Take a photo. Switch between the front and rear cameras. • T he preview screen may vary depending on the shooting mode and which camera is being used.
Page 89 Apps and features Selecting a lens for shooting You can take photos and record videos using various angles of view with the Ultra wide lens, wide-angle lens, and telephoto lens (2x optical zoom). On the preview screen, select the lens you want and take a photo or record a video. This feature is only available in some shooting modes.
Page 90 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo.
Page 91 Apps and features Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
Page 92 Apps and features Taking selfies You can take self-portraits with the front camera. On the shooting modes list, tap PHOTO. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a photo.
Page 93 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO. to record a video. • T o capture an image from the video while recording, tap •...
Page 94 Apps and features Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. Blur Big circle Spin Zoom Colour point...
Page 95 Apps and features Taking portraits that stand out using the Live focus feature On the shooting modes list, tap LIVE FOCUS. and select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right.
Page 96 Apps and features Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature. Select a photo taken with the Live focus feature and tap Change background effect. Select a background effect you want.
Page 97 Apps and features Live focus video mode The camera recognises the subject automatically and allows you to record videos where the background is blurred and the subject stands out clearly. • U se this feature in a place that has sufficient light. •...
Page 98 Apps and features Recording super slow motion videos Record a video by capturing a single moment that the subject is moving. On the shooting modes list, tap MORE → SUPER SLOW-MO. Camera settings Select a recording length. Start recording a video. The device will capture the moment in super slow motion and save it as a video.
Page 99 Apps and features Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion. Super slow motion recording may start at an unwanted moment if there are conditions such as the following: •...
Page 100 Apps and features When motion is detected, the device will begin recording in super slow motion and save it as a video. Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
Page 101 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list...
Page 102 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
Page 103 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.
Page 104 Apps and features Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
Page 105 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
Page 106 Apps and features On the preview screen, tap the preview thumbnail. Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right.
Page 107 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
Page 108 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • S cene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
Page 109 Apps and features • A dvanced recording options: Set the device to use an advanced recording option. If you activate the High efficiency video feature, you can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s memory.
Page 110: Gallery
• R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • A bout Camera: View the Camera app version and legal information.
Page 111 Apps and features Select an image. Access additional options. Bixby Vision Modify the image. Share the image with others. Add the image to favourites. Delete the image. You can create a movie, animated GIF, or collage from multiple images. On the list, tap or tap →...
Page 112 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF.
Page 113 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
Page 114 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
Page 115 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
Page 116: Ar Emoji
Apps and features Using the recycle bin feature You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period. Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it. To view files in the recycle bin, launch the Gallery app and tap →...
Page 117 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app, tap MORE on the shooting modes list, and then tap AR EMOJI →...
Page 118 Apps and features Deleting My Emoji Launch the Camera app, tap MORE on the shooting modes list, and then tap AR EMOJI. Tap and hold the My Emoji that you want to delete and tap . The My Emoji and My Emoji stickers will be deleted.
Page 119 Apps and features Editing My Emoji Edit a My Emoji or change the background of the My Emoji Studio. In the My Emoji Studio, tap Edit or Background. My Emoji stickers Create your own stickers with My Emoji expressions and actions. You can use My Emoji stickers when sending messages or on a social network.
Page 120 My Emoji stickers in the Messages app. → While composing a message in the Messages app, tap on the Samsung keyboard. Tap the My Emoji icon. Select one of the My Emoji stickers.
Page 121 Apps and features Deleting My Emoji stickers → On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete. Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes.
Page 122 Apps and features Select the mode you want to use. • (Mask): My Emoji’s face appears over your face so it looks like you are wearing a mask. • (Basic): My Emoji mimics your expressions. • (Mini motion): My Emoji mimics your body movements. to take a photo, or swipe to the left on the preview screen and tap to record a video.
Page 123: Always On Display
Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The brightness of the Always On Display may change automatically depending on the lighting conditions.
Page 124 Apps and features Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. Controlling music playback on the Always On Display You can control music playback on the Always On Display.
Page 125 Apps and features Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. Launch the Settings app → Lock screen → Clock style → Always On Display. Drag the types list to the left and select the type with an image on it.
Page 126: Edge Screen
Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
Page 127 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. •...
Page 128 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view.
Page 129 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.
Page 130: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view...
Page 131 Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
Page 132 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
Page 133: Samsung Pay
(NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. Refer to Samsung account...
Page 134 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 135 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 136: Samsung Health
Samsung Health users, compete with your friends, and view health tips. Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
Page 137 Apps and features To add items to the Samsung Health home screen, tap Manage items at the bottom of the trackers list and tap on the items to add. View and manage trackers. View health tips. Monitor your health and fitness.
Page 138 Apps and features Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health home screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
Page 139 • I f the heart rate sensor is not working, clean the sensor and place your finger on the centre of the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre.
Page 140 Apps and features On the Samsung Health home screen, tap Measure on the heart rate tracker to start measuring your heart rate. Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.
Page 141: Galaxy Wearable
(But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 142: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 143: Calendar
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 144: Voice Recorder
Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
Page 145 Apps and features to start recording. Speak into the microphone. • T ap to pause recording. • W hile making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. to finish recording. Enter a file name and tap Save.
Page 146 Apps and features Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S tandard: This is the normal recording mode. • I nterview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides.
Page 147: My Files
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Introduction...
Page 148 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete.
Page 149: Calculator
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.
Page 150: Game Launcher
Apps and features Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone. Tap → Play through speaker. Scanning radio stations Launch the Radio app. Tap Stations → Scan. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list.
Page 151 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Drag the Library panel upwards and tap a game. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen.
Page 152: Game Booster
Apps and features Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel. Using Game Booster To open the Game Booster panel while playing games, tap on the navigation bar.
Page 153: Kids Home
Apps and features Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. and select an app from the apps list. To edit the apps list, tap . Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.
Page 154 • M y kid’s creations: View the works created from the apps in Kids Home. • A llowed content: Check the apps or content supported by Kids Home and add them. • S how Content page: Set the device to display the Samsung partner’s content page on the Kids Home screen.
Page 155: Smartthings
• T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must sign in to your Samsung account. • A vailable features may differ depending on the connected device.
Page 156 Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. Launch the SmartThings app. → Add device. Tap Add device or tap Tap Scan.
Page 157 Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list.
Page 158 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Scenes → Add scene. Enter the scene name. under Actions to add actions to perform. Tap Save.
Page 159: Sharing Content
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.
Page 160: Samsung Dex
TV or monitor. • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified.
Page 161 (USB Type-C to HDMI) • A ll accessories are sold separately. • U se only official Samsung DeX supported accessories that are provided by Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty.
Page 162 (USB Type-C to HDMI) Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. Connect your smartphone to a computer using a USB cable. Open the notification panel, tap Samsung DeX.
Page 163 Apps and features Follow the on-screen instructions to download the Samsung DeX app on the computer. When the app is installed, connect your device to the USB cable again. The Samsung DeX screen will appear. Controlling the Samsung DeX screen...
Page 164 Use your phone as a touchpad. • Y ou can use the touchpad only when using Samsung DeX mode. • I f your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad.
Page 165 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
Page 166 Moving files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to...
Page 167: Google Apps
Apps and features Copying and pasting text Using the keyboard shortcut keys or mouse, copy text on the Samsung DeX screen or computer screen and paste it in the text input field on the other screen. Ending Samsung DeX When you disconnect your smartphone from the external display, such as a TV or monitor, or the computer, Samsung DeX will end.
Page 168 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
Page 169: Introduction
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 170: Wi-Fi
Settings • M obile networks: Configure your mobile network settings. • D ata usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
Page 171 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
Page 172: Bluetooth
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Page 173: Nfc And Payment
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Page 174 Settings Reading information from NFC tags Use the NFC feature to read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears.
Page 175 Settings Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it.
Page 176: Data Saver
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
Page 177: Sim Card Manager
Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • C alls: Select a SIM or USIM card for voice calls. •...
Page 178: More Connection Settings
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
Page 179 Settings • V PN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network. • P rivate DNS: Set the device to use the security enhanced private DNS. • E thernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings.
Page 180 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Page 181: Sounds And Vibration
Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Page 182: Separate App Sound
Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Page 183: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Page 184: Blue Light Filter
Settings • N avigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • A ccidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. •...
Page 185: Dark Mode
Settings Dark mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • T he dark theme may not be applied in some apps. • Y ou can quickly activate or deactivate dark mode on the notification panel. Open the notification panel, swipe downwards on the notification panel, and then tap (Dark mode).
Page 186: Screen Resolution (Galaxy S10+, S10)
Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.
Page 187: Screensaver
Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. On the Settings screen, tap Display → Screensaver. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap.
Page 188: Lock Screen
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • S creen lock type: Change the screen lock method. •...
Page 189: Smart Lock
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • S ecurity update: View the version of your device’s software and check for updates.
Page 190: Face Recognition
• G oogle Play system update: View the Google Play system version and check for updates. • S amsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • I nstall unknown apps: Set the device to allow the installation of apps from unknown sources.
Page 191 Settings For better face recognition Consider the following when using face recognition: • C onsider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • E nsure that you are in a well-lit area and that the camera lens is clean when registering •...
Page 192 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
Page 193: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 194 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he device may not recognise fingerprints that are affected by wrinkles or scars. •...
Page 195 Settings Registering fingerprints On the Settings screen, tap Biometrics and security → Fingerprints. Read the on-screen instructions and tap Continue. Set a screen lock method. Register your fingerprint. ► Galaxy S10+, S10: Place your finger on the fingerprint recognition sensor at the bottom of the screen.
Page 196 Settings ► Galaxy S10e: Place your finger on the Power key. After the device detects your finger, lift it up and place it on the Power key again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done. Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor.
Page 197 Settings Deleting registered fingerprints You can delete registered fingerprints. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
Page 198: Samsung Pass
Samsung Pass. • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must sign in to your Samsung account. Refer to Samsung account for more information.
Page 199 Settings Scan your fingerprint and tap Next to complete the Samsung Pass registration. • I f the Add Samsung Pass to Apps screen option is ticked, the Samsung Pass icon will be added on the Home screen. • I f the Use Samsung Pass instead of Samsung account password option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password.
Page 200 You can now use the biometric data you registered to Samsung Pass when signing in to the app. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass.
Page 201 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
Page 202: Secure Folder
Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. To use Secure Folder, you must sign in to your Samsung account.
Page 203 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
Page 204 Settings Moving content to Secure Folder Move content, such as photos and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
Page 205 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 206 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Page 207: Accounts And Backup
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
Page 208: Samsung Cloud
Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.
Page 209: Google
Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
Page 210: Advanced Features
• C all & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. • L ink to Windows: Instantly access data saved in your device on your computer.
Page 211: Bixby Routines
Settings • G ame Launcher: Activate the Game Launcher. Refer to Game Launcher for more information. • D ual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information.
Page 212 Settings Adding routines from the recommendation list View the list of useful features and add them as your own routines. On the Settings screen, tap Advanced features → Bixby Routines. On the Discover list, select a routine you want and tap Save. •...
Page 213 Settings Adding your own routines Add features you want to use as routines. On the Settings screen, tap Advanced features → Bixby Routines → , set conditions, and then tap Next. If you want to set the routine’s running condition to manual, tap Start button tapped. , set actions, and then tap Done.
Page 214: Motions And Gestures
Settings Stopping running routines You can quickly stop running routines. On the notification panel, select a routine and tap Stop. Managing routines On the Settings screen, tap Advanced features → Bixby Routines → My routines. Your routines will appear. To deactivate a routine, tap the routine’s switch or To edit a routine, select a routine and tap Edit.
Page 215: Dual Messenger
Settings • P alm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. •...
Page 216: Digital Wellbeing & Parental Controls
Settings Digital wellbeing & parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital wellbeing &...
Page 217 Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital wellbeing & parental controls → App timers. Tap No timer next the app you want and set the time.
Page 218: Device Care
Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Memory Security Optimising your device On the Settings screen, tap Device care →...
Page 219: Battery
Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Advanced → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.
Page 220: Storage
The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category.
Page 221: Security
If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.
Page 222: Accessibility
Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.
Page 223: Software Update
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Page 224: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen.
Page 225 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 226 Appendix • S wipe upwards or downwards on the Home screen: Open the Apps screen. • S wipe upwards or downwards on the Apps screen: Return to the Home screen. • S wiping in any direction on the locked screen: Unlock the screen. •...
Page 227 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility →...
Page 228 Appendix • F ocus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator. • S ingle-tap activation: Set the device to activate the selected item with a single tap. •...
Page 229 Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility → Screen reader, and then tap the Quick typing switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger.
Page 230 Appendix Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
Page 231 Appendix Colour lens Adjust the screen colours if you have difficulty in reading the text. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour lens, and then tap the switch to activate it. Select a colour you want. To adjust the transparency level, drag the adjustment bar under Opacity.
Page 232 Appendix To explore the screen, drag two or more fingers across the magnified screen. To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them apart. You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap , and then tap and hold the screen.
Page 233 Appendix Hearing enhancements Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility → Hearing enhancements → Hearing aid support, and then tap the Hearing aid compatibility switch to activate it. Adjusting the sound balance Set the device to adjust the sound balance when using an earphone.
Page 234 Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Subtitle settings → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. Sound detectors Set the device to detect a baby crying or your doorbell.
Page 235 Appendix Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app and tap Accessibility → Interaction and dexterity → Universal switch.
Page 236 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus.
Page 237 Appendix Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. Launch the Settings app and tap Accessibility → Interaction and dexterity → Interaction control. Tap the switch to activate it. Press and hold the Power key and the Volume Up key simultaneously while using an app. Adjust the size of the frame or draw a line around an area that you want to restrict.
Page 238 Appendix Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches, tap the switch to activate it, and then set the time. Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item.
Page 239 Appendix Launching the shortcut services quickly Set to start a shortcut service quickly. Launch the Settings app, tap Accessibility → Advanced settings → Volume up and down keys, and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds.
Page 240 Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.
Page 241: Troubleshooting
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 242 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 243 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
Page 244 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 245 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
Page 246 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 247 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby after trying these tips, contact a Samsung Service Centre.
Page 248 Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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