Samsung SM-G970N User Manual

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SAMSUNG CONFIDENTIAL

USER MANUAL

SM-G970N

English. 12/2018. Rev.1.0

www.samsung.com

Table of Contents

Summary of Contents for Samsung SM-G970N

Page 1 SAMSUNG CONFIDENTIAL USER MANUAL SM-G970N English. 12/2018. Rev.1.0 www.samsung.com...
Page 2: Table Of Contents
SIM or USIM card (nano-SIM card) 139 Edge screen (Galaxy S10+, Galaxy S10) Memory card (microSD card) 143 Multi window Turning the device on and off 146 Samsung Pay Initial setup 149 Samsung Health Samsung account 155 Galaxy Wearable Transferring data from your previous...
Page 3 270 Exposure to Radio Frequency (RF) Signals 208 Smart Lock 271 FCC Hearing Aid Compatibility (HAC) 209 Biometrics and security Regulations for Wireless Devices 210 Face recognition 213 Fingerprint recognition 217 Samsung Pass 222 Secure Folder 227 Accounts and backup 228 Samsung Cloud...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
Page 6 SAMSUNG CONFIDENTIAL Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
Page 7: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 8 SAMSUNG CONFIDENTIAL Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
Page 9 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
Page 10 SAMSUNG CONFIDENTIAL Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures.
Page 11: Device Layout And Functions
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Page 12 SAMSUNG CONFIDENTIAL Basics Device layout ► Galaxy S10+: Speaker Proximity/Light sensor SIM card / Memory card Front camera (Dual) tray Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
Page 13 SAMSUNG CONFIDENTIAL Basics Microphone GPS antenna Heart rate sensor Flash Rear camera (Triple) NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone...
Page 14 SAMSUNG CONFIDENTIAL Basics ► Galaxy S10: Proximity/Light sensor Speaker Front camera Volume key Power key Bixby key Edge screen Edge screen Touchscreen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
Page 15 SAMSUNG CONFIDENTIAL Basics SIM card / Memory card tray Microphone Flash GPS antenna Rear camera (Triple) Heart rate sensor NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone...
Page 16 SAMSUNG CONFIDENTIAL Basics ► Galaxy S10e: Proximity/Light sensor Speaker Front camera Volume key Power key (Fingerprint Bixby key recognition sensor) Touchscreen Multipurpose jack (USB Type-C)
Page 17 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
Page 18 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 19 SAMSUNG CONFIDENTIAL Basics Hard keys Volume key Power key Bixby key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to launch Bixby. Refer to Bixby for more information.
Page 20: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Page 21 SAMSUNG CONFIDENTIAL Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power.
Page 22 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 23 SAMSUNG CONFIDENTIAL Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
Page 24 • I f you use the wireless charger in areas with weak network signals, you may lose network reception. • U se Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Wireless PowerShare You can charge another device with your device’s battery.
Page 25 SAMSUNG CONFIDENTIAL Basics Place the other device on the centre of your device, with their backs facing. • W hen charging starts, a notification sound or vibration will occur. • T he location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly.
Page 26: Sim Or Usim Card (Nano-Sim Card)
SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 27 SAMSUNG CONFIDENTIAL Basics ► Dual SIM models:...
Page 28 SAMSUNG CONFIDENTIAL Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
Page 29 SAMSUNG CONFIDENTIAL Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Page 30 SAMSUNG CONFIDENTIAL Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot.
Page 31: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 32 SAMSUNG CONFIDENTIAL Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
Page 33 SAMSUNG CONFIDENTIAL Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Page 34 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 35: Turning The Device On And Off
SAMSUNG CONFIDENTIAL Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
Page 36: Initial Setup
SAMSUNG CONFIDENTIAL Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.
Page 37 SAMSUNG CONFIDENTIAL Basics Select your preferred device language and select Select a language. Read and agree to the terms and conditions and tap Next. Get your content from a previous device. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
Page 38: Samsung Account
Accounts and backup → Accounts → Samsung account → → Help. Creating a Samsung account If you do not have a Samsung account, you should create one. You can create a Samsung account using your phone number or email address.
Page 39 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Page 40: Transferring Data From Your Previous Device (Smart Switch)
• T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Page 41 SAMSUNG CONFIDENTIAL Basics When the app selection pop-up window appears, tap Smart Switch → Receive data. In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear.
Page 42 SAMSUNG CONFIDENTIAL Basics On the previous device, select an item to transfer and tap SEND. On your device, tap RECEIVE. Follow the on-screen instructions to transfer data from your previous device. After the data is done transferring, you can view a list of the transferred data on your device.
Page 43: Understanding The Screen
SAMSUNG CONFIDENTIAL Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 44 SAMSUNG CONFIDENTIAL Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the...
Page 45 SAMSUNG CONFIDENTIAL Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
Page 46 SAMSUNG CONFIDENTIAL Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located.
Page 47 SAMSUNG CONFIDENTIAL Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps.
Page 48 SAMSUNG CONFIDENTIAL Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.
Page 49 SAMSUNG CONFIDENTIAL Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode.
Page 50 SAMSUNG CONFIDENTIAL Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
Page 51 SAMSUNG CONFIDENTIAL Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
Page 52 SAMSUNG CONFIDENTIAL Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 53 SAMSUNG CONFIDENTIAL Basics Icon Meaning Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Page 54 SAMSUNG CONFIDENTIAL Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 55 SAMSUNG CONFIDENTIAL Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
Page 56: Notification Panel
SAMSUNG CONFIDENTIAL Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 57 SAMSUNG CONFIDENTIAL Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
Page 58: Entering Text
SAMSUNG CONFIDENTIAL Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Page 59 SAMSUNG CONFIDENTIAL Basics Changing the keyboard On the navigation bar, tap to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
Page 60 SAMSUNG CONFIDENTIAL Basics Additional keyboard functions • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap • : Enter emoticons. • : Enter stickers. You can also enter My Emoji stickers that look like you. Refer to...
Page 61 SAMSUNG CONFIDENTIAL Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
Page 62: Apps And Features
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
Page 63 SAMSUNG CONFIDENTIAL Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps.
Page 64: Bixby
• T o use Bixby, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby, you must register and sign in to your Samsung account. • B ixby is only available in some languages, and certain features may not be available depending on your region.
Page 65 Apps and features Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen.
Page 66 SAMSUNG CONFIDENTIAL Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
Page 67 SAMSUNG CONFIDENTIAL Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
Page 68 SAMSUNG CONFIDENTIAL Apps and features Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation.
Page 69 SAMSUNG CONFIDENTIAL Apps and features Additional Bixby functions Waking up Bixby while using the speaker You can wake up Bixby by saying “Hi, Bixby” even when the speaker plays alarms, ringtone, or media. Press the Bixby key, tap → Settings → Voice wake-up, and then tap the Use when phone speaker playing switch to activate it.
Page 70 SAMSUNG CONFIDENTIAL Apps and features Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. → Quick commands →...
Page 71 SAMSUNG CONFIDENTIAL Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone.
Page 72 SAMSUNG CONFIDENTIAL Apps and features Customising the Bixby settings Press the Bixby key and tap → Settings. • L anguage and voice style: Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby.
Page 73: Bixby Vision
• T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 74 SAMSUNG CONFIDENTIAL Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap Bixby Vision. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision.
Page 75 SAMSUNG CONFIDENTIAL Apps and features Translating or extracting text Recognise and show the translated text on the screen. You can also extract text from a document or an image file. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features.
Page 76 SAMSUNG CONFIDENTIAL Apps and features and keep the place or object within the screen to recognise it. You can view basic information about nearby places. • I f you want to search for places in another direction, point the camera towards the direction.
Page 77 SAMSUNG CONFIDENTIAL Apps and features Experiencing various AR features Various apps include the AR feature, which makes virtual images appear on the background or person on the preview screen. You can conveniently experience products and view information without visiting stores or trying them in person. Experience Bixby Vision’s fun and useful AR feature.
Page 78: Bixby Home
• T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
Page 79 SAMSUNG CONFIDENTIAL Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
Page 80: Reminder
• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 81 SAMSUNG CONFIDENTIAL Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later.
Page 82 SAMSUNG CONFIDENTIAL Apps and features Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze.
Page 83 SAMSUNG CONFIDENTIAL Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Reminder information Change the reminder's colour.
Page 84: Phone
SAMSUNG CONFIDENTIAL Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options.
Page 85 SAMSUNG CONFIDENTIAL Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
Page 86 SAMSUNG CONFIDENTIAL Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
Page 87 SAMSUNG CONFIDENTIAL Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
Page 88 SAMSUNG CONFIDENTIAL Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to contacts. Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact.
Page 89 SAMSUNG CONFIDENTIAL Apps and features Adding a tag to a phone number You can add tags to numbers without saving them to Contact. This allows you to view the caller’s information when they call without having them listed in Contact.
Page 90: Contacts
SAMSUNG CONFIDENTIAL Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location.
Page 91 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 92 SAMSUNG CONFIDENTIAL Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email.
Page 93 SAMSUNG CONFIDENTIAL Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone.
Page 94: Messages
SAMSUNG CONFIDENTIAL Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
Page 95 SAMSUNG CONFIDENTIAL Apps and features Sending My Emoji stickers You can send My Emoji stickers that look like you via messages. While composing a message, tap and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share.
Page 96 SAMSUNG CONFIDENTIAL Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact.
Page 97 SAMSUNG CONFIDENTIAL Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Page 98: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
Page 99 SAMSUNG CONFIDENTIAL Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
Page 100: Email
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup.
Page 101: Camera
SAMSUNG CONFIDENTIAL Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited.
Page 102 SAMSUNG CONFIDENTIAL Apps and features to take a photo. Bixby Vison AR Emoji Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Take a photo. Switch between the front and rear cameras.
Page 103 SAMSUNG CONFIDENTIAL Apps and features Selecting a lens for shooting Take a photo after selecting the camera lens you want. On the preview screen, select a lens. This feature is available only in some modes. • : The Ultra wide lens lets you take wide-angle photos which look just like the actual view.
Page 104 SAMSUNG CONFIDENTIAL Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The camera uses the intelligent camera feature to automatically optimise the colour and effect of your photo when you focus on a subject.
Page 105 SAMSUNG CONFIDENTIAL Apps and features Bright night Take steady photos in low-light conditions by automatically adjusting the brightness and colour. On the shooting modes list, tap Photo. When the camera recognises the subject, the scene optimiser button will change to and the colour will be adjusted automatically.
Page 106 SAMSUNG CONFIDENTIAL Apps and features Point the subject with the prompt on the preview screen. The camera recognises the composition, and the recommended composition appears on the preview screen. Do not move the device while the camera is recognising the composition.
Page 107 SAMSUNG CONFIDENTIAL Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo.
Page 108 SAMSUNG CONFIDENTIAL Apps and features Changing the screen ratio for a video You can set the screen ratio for a video. On the preview screen, tap and select a screen ratio. Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly.
Page 109 SAMSUNG CONFIDENTIAL Apps and features On the shooting modes list, tap Live focus. Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. When the focus area changes to yellow on the preview screen, tap to take a photo.
Page 110 SAMSUNG CONFIDENTIAL Apps and features Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. Adjust the intensity of the background effect. Change the intensity of the background effect.
Page 111 SAMSUNG CONFIDENTIAL Apps and features Recording super slow motion videos Record a video by capturing a single moment that the subject is moving. On the shooting modes list, tap Super Slow-mo. To set the device to capture a moment in super slow motion when it is detected in the...
Page 112 SAMSUNG CONFIDENTIAL Apps and features Playing super slow motion videos Select a super slow motion video and tap Super Slow-mo. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
Page 113 SAMSUNG CONFIDENTIAL Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want.
Page 114 SAMSUNG CONFIDENTIAL Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo.
Page 115 SAMSUNG CONFIDENTIAL Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame...
Page 116 SAMSUNG CONFIDENTIAL Apps and features Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
Page 117 SAMSUNG CONFIDENTIAL Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction.
Page 118 SAMSUNG CONFIDENTIAL Apps and features On the preview screen, tap the preview thumbnail. Tap Slow motion. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.
Page 119 SAMSUNG CONFIDENTIAL Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. •...
Page 120 SAMSUNG CONFIDENTIAL Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • S cene optimiser: Set the device to adjust the colour settings and apply the optimised mode automatically depending on the subject or scene.
Page 121 SAMSUNG CONFIDENTIAL Apps and features Videos • R ear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory.
Page 122 SAMSUNG CONFIDENTIAL Apps and features Useful features • H DR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • T racking auto-focus: Set the device to track and automatically focus on a selected subject.
Page 123: Gallery
SAMSUNG CONFIDENTIAL Apps and features • C amera modes: View available shooting modes or edit the shooting modes list. • S hooting methods: Select a shooting method for taking a photo or recording a video. • S torage location: Select the memory location for storage. This feature will appear when you insert a memory card.
Page 124 SAMSUNG CONFIDENTIAL Apps and features Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Bixby Vision Delete the image. You can create a movie, animated GIF, or collage from multiple images. On the list, tap →...
Page 125 SAMSUNG CONFIDENTIAL Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen.
Page 126 SAMSUNG CONFIDENTIAL Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.
Page 127 SAMSUNG CONFIDENTIAL Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list.
Page 128 Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
Page 129: Ar Emoji
SAMSUNG CONFIDENTIAL Apps and features AR Emoji Introduction Create a My Emoji that looks just like you, and take photos and record videos using My Emojis, character Emojis, or stickers. You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My Emoji with various accessories.
Page 130 SAMSUNG CONFIDENTIAL Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app and tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo.
Page 131 SAMSUNG CONFIDENTIAL Apps and features Deleting My Emoji Launch the Camera app and tap AR Emoji. Tap and hold the My Emoji that you want to delete and tap Customising My Emoji Edit or decorate a My Emoji on the My Emoji Home screen after downloading various items from AR World.
Page 132 SAMSUNG CONFIDENTIAL Apps and features Downloading items from AR World Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World. On the My Emoji Home screen, tap Store and download the items you want. You can view the downloaded items on the My Emoji editing screen.
Page 133 Apps and features Using My Emoji stickers in chats You can use My Emoji stickers during a conversation via messages or on a social network. On the Samsung keyboard, tap Tap the My Emoji icon. Select one of the My Emoji stickers.
Page 134 SAMSUNG CONFIDENTIAL Apps and features Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes. Basic Mask Body tracking Motion figure Launch the Camera app and tap AR Emoji. Select a My Emoji you want to use.
Page 135 SAMSUNG CONFIDENTIAL Apps and features and select the mode you want to use. • B asic: My Emoji mimics your expressions. • M ask: Your face appears as the selected My Emoji so it looks like you are wearing a mask.
Page 136: Always On Display
SAMSUNG CONFIDENTIAL Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls.
Page 137 SAMSUNG CONFIDENTIAL Apps and features Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications.
Page 138 SAMSUNG CONFIDENTIAL Apps and features Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. Launch the Settings app → Lock screen → Clock style → Always On Display.
Page 139: Edge Screen (Galaxy S10+, Galaxy S10)
SAMSUNG CONFIDENTIAL Apps and features Edge screen (Galaxy S10+, Galaxy S10) Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen.
Page 140 SAMSUNG CONFIDENTIAL Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display.
Page 141 SAMSUNG CONFIDENTIAL Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information...
Page 142 SAMSUNG CONFIDENTIAL Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.
Page 143: Multi Window
SAMSUNG CONFIDENTIAL Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.
Page 144 SAMSUNG CONFIDENTIAL Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app.
Page 145 SAMSUNG CONFIDENTIAL Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view.
Page 146: Samsung Pay
You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account Fingerprint recognition.
Page 147 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 148 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 149: Samsung Health
Samsung Health users, compete with your friends, and view health tips. Using Samsung Health Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
Page 150 SAMSUNG CONFIDENTIAL Apps and features To add items to the Samsung Health home screen, tap → Manage items, and then select items. View and manage trackers. View health tips. Monitor your health and fitness. Compare your step count records with other Samsung Health users or compete with your friends.
Page 151 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, and then tap the switch to deactivate it.
Page 152 • H eart rate measurements may vary depending on the measurement method and the environment they are taken in. • I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre.
Page 153 SAMSUNG CONFIDENTIAL Apps and features On the Samsung Health home screen, tap Measure on the heart rate tracker to start measuring your heart rate. Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.
Page 154 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 155: Galaxy Wearable
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 156: Samsung Notes
You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.
Page 157: Calendar
SAMSUNG CONFIDENTIAL Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 158: Voice Recorder
Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
Page 159 SAMSUNG CONFIDENTIAL Apps and features to start recording. Speak into the microphone. • T ap to pause recording. • W hile making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. to finish recording.
Page 160 SAMSUNG CONFIDENTIAL Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S tandard: This is the normal recording mode.
Page 161: My Files
Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis.
Page 162 SAMSUNG CONFIDENTIAL Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add.
Page 163: Calculator
SAMSUNG CONFIDENTIAL Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration, and then tap Start. To open the keypad to enter the duration, tap the duration input field.
Page 164: Game Launcher
SAMSUNG CONFIDENTIAL Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Access additional options.
Page 165 SAMSUNG CONFIDENTIAL Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Tap a game from the games list.
Page 166 SAMSUNG CONFIDENTIAL Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it.
Page 167: Kids Home
SAMSUNG CONFIDENTIAL Apps and features Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. and select an app from the apps list. To edit the apps list, tap . Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings...
Page 168 SAMSUNG CONFIDENTIAL Apps and features Using Kids Home Open the notification panel, swipe downwards on the notification panel, and then tap (Kids Home) to activate it. The Kids Home screen will appear. On the Kids Home screen, select the app you want to use.
Page 169: Smartthings
SAMSUNG CONFIDENTIAL Apps and features Closing Kids Home To close Kids Home, tap the Back button or tap → Close Kids Home, and then enter your unlock code. SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly.
Page 170 • T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must register and sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
Page 171 Connection methods may vary depending on the type of connected devices or the shared content. Open the Samsung folder and launch the SmartThings app. → Add devices. Select a device from the list and connect to it by following the on-screen instructions.
Page 172 Adding locations → → Add Open the Samsung folder, launch the SmartThings app, and then tap new location. Enter the location name. • T o set a location, tap Geolocation to select a location on the map and tap DONE.
Page 173 You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. To set devices to receive notifications, open the Samsung folder, launch the SmartThings → → Notifications, and then tap the switches next to the devices you want.
Page 174: Sharing Content
SAMSUNG CONFIDENTIAL Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image.
Page 175: Samsung Dex
Apps and features Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Page 176 (USB Type-C to HDMI) • A ll accessories are sold separately. • U se only official Samsung DeX supported accessories that are provided by Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty.
Page 177 Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port. On your smartphone’s screen, tap Continue → Start. Without changing your smartphone’s screen, the Samsung DeX screen will appear on the connected TV or monitor.
Page 178 Use your phone as a touchpad. • Y ou can use the touchpad only when using Samsung DeX mode. • I f your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad.
Page 179 SAMSUNG CONFIDENTIAL Apps and features Orienting the touchpad When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment. To rotate the touchpad, rotate the smartphone or double-tap Using your smartphone while using the touchpad You can use apps on your smartphone even while it is being used as a touchpad.
Page 180 • W hen starting or ending Samsung DeX, running apps may be closed. • S ome apps or features may not be available when using Samsung DeX. • T o adjust the screen settings, use the connected TV or monitor’s display settings.
Page 181 For example, while watching a video on the connected TV or monitor, you can create a note on your smartphone. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your smartphone.
Page 182: Google Apps
SAMSUNG CONFIDENTIAL Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Page 183 SAMSUNG CONFIDENTIAL Apps and features YouTube Watch or create videos and share them with others. Google Search quickly for items on the Internet or your device. Make a simple video call.
Page 184: Introduction
SAMSUNG CONFIDENTIAL Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
Page 185: Wi-Fi
Mobile Hotspot and Tethering for more information. • C all and message continuity: Continue using your device’s calling and messaging features on other devices signed in to your Samsung account. Refer to Call and message continuity for more information.
Page 186 SAMSUNG CONFIDENTIAL Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap Connect.
Page 187 SAMSUNG CONFIDENTIAL Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image.
Page 188: Bluetooth
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Page 189 SAMSUNG CONFIDENTIAL Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.
Page 190: Nfc And Payment
SAMSUNG CONFIDENTIAL Settings Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information.
Page 191 SAMSUNG CONFIDENTIAL Settings Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
Page 192 SAMSUNG CONFIDENTIAL Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
Page 193: Data Saver
SAMSUNG CONFIDENTIAL Settings When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.
Page 194: Mobile Data Only Apps
SAMSUNG CONFIDENTIAL Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected.
Page 195: Mobile Hotspot And Tethering
SAMSUNG CONFIDENTIAL Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.
Page 196: Call And Message Continuity
Continue using your device’s calling and messaging features on other devices signed in to your Samsung account. • T o use this feature, you must register and sign in to your Samsung account. • Y ou can make an emergency call only on your device.
Page 197: More Connection Settings
SAMSUNG CONFIDENTIAL Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to.
Page 198 SAMSUNG CONFIDENTIAL Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap Connections → More connection settings → Printing → Download plugin. Search for a printer plug-in in Play Store.
Page 199 SAMSUNG CONFIDENTIAL Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information.
Page 200: Sounds And Vibration
SAMSUNG CONFIDENTIAL Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode.
Page 201: Separate App Sound
SAMSUNG CONFIDENTIAL Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Page 202: Display
SAMSUNG CONFIDENTIAL Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Page 203: Blue Light Filter
SAMSUNG CONFIDENTIAL Settings • E asy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • N avigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information.
Page 204: Night Mode
SAMSUNG CONFIDENTIAL Settings Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. The dark theme may not be applied in some apps. On the Settings screen, tap Display → Night mode and tap the Turn on now switch to activate it.
Page 205 SAMSUNG CONFIDENTIAL Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.
Page 206: Screen Resolution
SAMSUNG CONFIDENTIAL Settings Screen resolution Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power. On the Settings screen, tap Display → Screen resolution. Select a resolution option and tap Apply.
Page 207: Wallpapers And Themes
SAMSUNG CONFIDENTIAL Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen.
Page 208: Smart Lock
SAMSUNG CONFIDENTIAL Settings • F aceWidgets: Change the settings of the items displayed on the locked screen. • C ontact information: Set the device to show contact information, such as your email address, on the locked screen. • N otifications: Set how to show notifications on the locked screen.
Page 209: Biometrics And Security
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
Page 210: Face Recognition
• S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceiving marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Page 211 SAMSUNG CONFIDENTIAL Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Page 212 SAMSUNG CONFIDENTIAL Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove.
Page 213: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 214 • T he device may not recognise fingerprints if you attach a thick or tempered glass screen protector. Using a Samsung-approved screen protector is recommended. (Galaxy S10+, Galaxy S10) • E nsure that the fingerprint recognition sensor and your fingers are clean and dry.
Page 215 SAMSUNG CONFIDENTIAL Settings Register your fingerprint. ► Galaxy S10+, Galaxy S10: Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again.
Page 216 SAMSUNG CONFIDENTIAL Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method.
Page 217: Samsung Pass
• T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
Page 218 Scan your fingerprint and tap Next to complete the Samsung Pass registration. • I f the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen.
Page 219 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
Page 220 SAMSUNG CONFIDENTIAL Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
Page 221 SAMSUNG CONFIDENTIAL Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. On the Settings screen, tap Biometrics and security → Samsung Pass.
Page 222: Secure Folder
SAMSUNG CONFIDENTIAL Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Page 223 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
Page 224 SAMSUNG CONFIDENTIAL Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files.
Page 225 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 226 SAMSUNG CONFIDENTIAL Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Page 227: Accounts And Backup
Google or Samsung account to back up or restore data. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Page 228: Samsung Cloud
Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later.
Page 229: Google
Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • T o view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
Page 230: Advanced Features
SAMSUNG CONFIDENTIAL Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.
Page 231: Bixby Routines
SAMSUNG CONFIDENTIAL Settings • V ideo enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. • S end SOS messages: Set the device to send help messages by pressing the Power key three times.
Page 232 SAMSUNG CONFIDENTIAL Settings Adding your own routines Add your frequently used features as routines. On the Settings screen, tap Advanced features → Bixby Routines → Enter a routine name. , set conditions, and then tap Next. If you want to set the routine’s running condition to manual, tap Start button tapped.
Page 233: Motions And Gestures
SAMSUNG CONFIDENTIAL Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • L ift to wake: Set the device to turn on the screen when you pick it up.
Page 234: Dual Messenger
SAMSUNG CONFIDENTIAL Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app.
Page 235: Digital Wellbeing
SAMSUNG CONFIDENTIAL Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app.
Page 236 SAMSUNG CONFIDENTIAL Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital wellbeing → Dashboard.
Page 237: Device Care
SAMSUNG CONFIDENTIAL Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security...
Page 238: Battery
SAMSUNG CONFIDENTIAL Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.
Page 239: Storage
The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under User data.
Page 240: Security
SAMSUNG CONFIDENTIAL Settings Security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care → Security → SCAN PHONE. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.
Page 241: Accessibility
SAMSUNG CONFIDENTIAL Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages.
Page 242: Software Update
SAMSUNG CONFIDENTIAL Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Page 243: About Phone
SAMSUNG CONFIDENTIAL Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
Page 244: Appendix
SAMSUNG CONFIDENTIAL Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen.
Page 245 SAMSUNG CONFIDENTIAL Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 246 SAMSUNG CONFIDENTIAL Appendix • S wipe upwards or downwards on the Home screen: Open the Apps screen. • S wipe upwards or downwards on the Apps screen: Return to the Home screen. • S wiping in any direction on the locked screen: Unlock the screen.
Page 247 SAMSUNG CONFIDENTIAL Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding.
Page 248 SAMSUNG CONFIDENTIAL Appendix • F ocus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator. • S ingle-tap activation: Set the device to activate the selected item with a single tap.
Page 249 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
Page 250 SAMSUNG CONFIDENTIAL Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it.
Page 251 SAMSUNG CONFIDENTIAL Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Visibility enhancements → Magnification. • T riple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.
Page 252 SAMSUNG CONFIDENTIAL Appendix Changing screen zoom Change the screen zoom setting. Launch the Settings app and tap Accessibility → Visibility enhancements → Screen zoom. Hearing enhancements Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log.
Page 253 SAMSUNG CONFIDENTIAL Appendix Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. Launch the Settings app, tap Accessibility → Hearing enhancements, and then tap the Mute all sounds switch to activate it.
Page 254 SAMSUNG CONFIDENTIAL Appendix Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. Speech-to-text The device records your voice and simultaneously converts it to on-screen text.
Page 255 SAMSUNG CONFIDENTIAL Appendix Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app and tap Accessibility → Interaction and dexterity →...
Page 256 SAMSUNG CONFIDENTIAL Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon.
Page 257 SAMSUNG CONFIDENTIAL Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility → Interaction and dexterity, and then tap the Click after pointer stops switch to activate it.
Page 258 SAMSUNG CONFIDENTIAL Appendix Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. Launch the Settings app and tap Accessibility → Interaction and dexterity → Interaction control. Tap the switch to activate it. Press and hold the Power key and the Volume Up key simultaneously while using an app.
Page 259 SAMSUNG CONFIDENTIAL Appendix Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches, tap the switch to activate it, and then set the time.
Page 260 SAMSUNG CONFIDENTIAL Appendix Launching the shortcut services quickly Set to start a shortcut services quickly. Launch the Settings app, tap Accessibility → Advanced settings → Volume up and down keys, and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds.
Page 261 SAMSUNG CONFIDENTIAL Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label.
Page 262: Troubleshooting
SAMSUNG CONFIDENTIAL Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 263 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 264 SAMSUNG CONFIDENTIAL Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number.
Page 265 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 266 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
Page 267 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 268 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby after trying these tips, contact a Samsung Service Centre.
Page 269: Removing The Battery
• S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence. FCC Information NOTE: This device complies with part 15 of the FCC Rules.
Page 270: Exposure To Radio Frequency (Rf) Signals
For body worn operation, this model phone has been tested and meets the FCC RF exposure guidelines when used with a Samsung accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm form the body.
Page 271 Appendix This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines.
Page 272 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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