Samsung SM-G970UZKAXAA User Manual
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Samsung SM-G970UZKAXAA User Manual

Samsung SM-G970UZKAXAA User Manual

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Summary of Contents for Samsung SM-G970UZKAXAA

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Device features Wireless PowerShare Meet Bixby Camera Security Expandable storage Night mode Gestures only navigation Water and dust resistance Infinity display Getting started Galaxy S10e Galaxy S10 Galaxy S10+ Assemble your device Wireless PowerShare Start using your device Use the Setup Wizard GEN_G970U_G973U_G975U_EN_UM_TN_SAU_ 022019_FINAL...
  • Page 3 Table of contents Transfer data from an old device Lock or unlock your device Accounts Set up voicemail Navigation Navigation bar Customize your home screen Bixby Digital wellbeing Always On Display Flexible security Multi window Edge screen Enter text Emergency mode Apps Using apps Uninstall or disable apps...
  • Page 4 Table of contents Sort apps Create and use folders Samsung apps Galaxy Essentials Galaxy Store Galaxy Wearable Samsung Health Samsung Members Samsung Notes Samsung Pay SmartThings Calculator Calendar Camera Contacts Clock Email Gallery Internet...
  • Page 5 Table of contents Messages My Files Phone Google apps Chrome Drive Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Settings Access Settings Search for Settings Connections...
  • Page 6 Table of contents Wi-Fi Bluetooth Phone visibility NFC and payment Airplane mode Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink Download booster Virtual Private Networks Private DNS Ethernet Sounds and vibration Sound mode Vibrations Volume...
  • Page 7 Table of contents Ringtone Notification sounds System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Notifications Manage notifications Customize app notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Night mode Screen mode Font size and style...
  • Page 8 Table of contents Screen zoom Screen resolution Full screen apps Screen timeout Accidental touch protection Touch sensitivity Screen saver Reduce animations Lift to wake Double tap to wake up Smart stay One-handed mode Device maintenance Quick optimization Battery Storage and memory card Memory Device security Language and input...
  • Page 9 Date and time Troubleshooting Lock screen and security Screen lock types Clock and information Google Play Protect Find My Mobile Security update Samsung Pass Install unknown apps Secure Folder Encrypt SD card View passwords Security update service Device administration Credential storage...
  • Page 10 Table of contents App permissions Send diagnostic data Samsung Ads Accounts Samsung Cloud Add an account Account settings Synchronize accounts Remove an account Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing Enhancements Interaction and dexterity Advanced settings...
  • Page 11 Tips Samsung Care Talk to an agent Legal information Intellectual property Open source software Disclaimer of warranties; exclusion of liability Modification of software Samsung Knox Maintaining water and dust resistance Restricting children’s access to your mobile device Samsung Electronics America, Inc.

  • Page 12: Device Features

    Device features Device features   Wireless PowerShare Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 9. Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done.

  • Page 13: Gestures Only Navigation

    Device features Gestures only navigation Don’t like navigation buttons on your screen? Use gestures instead! See Navigation bar on page 21. Water and dust resistance This device is rated IP68 using the Ingress Protection rating system. See Maintaining water and dust resistance on page 148. Infinity display Enjoy every inch of your dynamic AMOLED screen without the interruption of keys or buttons.

  • Page 14: Getting Started

    Getting started Galaxy S10e Galaxy S10 Galaxy S10+ Assemble your device Start using your device...

  • Page 15: Galaxy S10E

    Getting started Galaxy S10e Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 16: Galaxy S10

    Getting started Galaxy S10 Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 17 Getting started Galaxy S10+ Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 18: Assemble Your Device

    Getting started Assemble your device Your device uses a nano-SIM card. Your SIM card may be preinstalled or you may be able to use your previous SIM card. Contact your carrier for more details.   Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 19 Getting started NOTE  Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.

  • Page 20: Wireless Powershare

    Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. For best results when using Wireless PowerShare, please note:   Remove any accessories or covers before using the feature. Depending on the type —...
  • Page 21  2. With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins. NOTE  Wireless PowerShare is limited to Samsung or other brand smartphones and accessories with WPC Qi wireless charging. Check samsung.com for compatibility.

  • Page 22: Start Using Your Device

    USB cable, Wi-Fi, or computer. You can also use the included On-the-Go adapter to transfer content quickly and easily from your old device without installing the Smart Switch app. Visit samsung.com/us/support/owners/app/smart-switch to learn more.  1. From Settings, tap Accounts and backup > Smart Switch.
  • Page 23 Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 24: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 128. Devices and software are constantly evolving —...

  • Page 25: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 127. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 26: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.  1. From Phone, touch and hold the 1 key.  2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 27: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 28 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 29 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 30 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Bring your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 31 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 32: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 33 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up on the screen where the navigation buttons normally are to navigate the device. ◌...

  • Page 34: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 35 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes to customize.  3. Tap View all to see downloaded themes.  4.
  • Page 36 Getting started Home screen settings Customize your Home and Apps screens.  1. From a Home screen, touch and hold the screen.  2. Tap Home screen settings to customize:  • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 37 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout.  1. From Settings, tap Display > Easy mode.  2. Tap Easy mode to enable this feature.  3.
  • Page 38 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Vibrate Mute   Airplane mode Bluetooth active NFC active Wi-Fi active Location active  ...
  • Page 39 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 40 Getting started View the Notification panel You can access the Notification panel from any screen.  1. Drag the Status bar down to display the Notification panel.  2. Swipe down the list to see notification details.  • To open an item, tap it.  •...

  • Page 41: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. Bixby Home The Bixby Home page displays customized content based on your interactions.

  • Page 42: Digital Wellbeing

    Getting started Bixby Vision Bixby is integrated with your Camera, Gallery, and Internet apps to give you a deeper understanding of what you see. It provides contextual icons for translation, QR code detection, landmark recognition, or shopping. Camera Bixby Vision is available on the Camera viewfinder to help understand what you see. ◌...

  • Page 43: Always On Display

    Getting started   • Dashboard: View all dashboard information shown above. Each app can have a timer set to limit usage throughout the day.   • Wind down: Enable to turn the screen to grayscale and limit notifications before going to bed.  ...

  • Page 44: Flexible Security

      • Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions.   • Samsung Pass: Access your online accounts using face recognition.
  • Page 45   • Show icon when screen is off: Show the fingerprint icon when the screen is off.   • Samsung Pass: Use your fingerprint for identification when using supported apps.   • Samsung Pay: Use your fingerprints to make payments quickly and securely.
  • Page 46 Getting started Biometrics Preferences Configure your preferences for biometric security options. ◌   From Settings, tap Biometrics and security > Biometrics preferences for the following options:   • Preferred biometric: Choose your preferred biometric. Only biometrics that have already been set up are listed.  ...

  • Page 47: Multi Window

    Getting started Multi window ™ Multitask by using two apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows.  1.

  • Page 48: Edge Screen

    Getting started Edge screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge panels Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. ◌...
  • Page 49 Getting started  • More options > Galaxy Store: Search for and download more Edge panels from Galaxy Store.  3. Tap Back to save changes. Apps edge You can add up to ten apps in two columns to the Apps edge panel.  1.
  • Page 50 Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications while the device is turned over.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap to enable the feature.  3. Tap Show Edge lighting, and tap one of the following options:  •...
  • Page 51 Getting started Manage Edge lighting notifications Choose which notifications will light up the Edge screen.  1. From Settings, tap Display > Edge screen > Edge lighting.  2. Tap Manage notifications to choose the apps that can activate Edge lighting when a notification is received. About Edge screen You can view the current software version and license information for the Edge screen feature.

  • Page 52: Enter Text

    Enter text Text can be entered using a keyboard or your voice. ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.
  • Page 53   • Keyboard layout and feedback: Customize the appearance and function of the keyboard.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 54 Use Samsung voice input Instead of typing, enter text by speaking. Settings  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 55: Emergency Mode

     • Keyboard language: Choose the language for the keyboard.  • Voice input language: Select the language for Samsung voice input.  • Hide offensive words: Hide potentially offensive words with asterisks.  • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 56 Getting started   Share my location: Send your location information to your emergency contacts.   Phone: Launch the call screen.   Internet: Launch the web browser.   –   Email: Launch the Email app. – ™   Maps: Launch Google Maps  ...

  • Page 57: Apps

    Apps Using apps Samsung apps Google apps...

  • Page 58: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Store and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 59: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...

  • Page 60: Samsung Apps

    ◌   From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Galaxy Store.
  • Page 61 For more information on proper wear and use, visit samsung.com/us/heartratesensor. Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen.

  • Page 62: Samsung Members

    Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.

  • Page 63: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung Notes >...

  • Page 64: Samsung Pay

    NOTE  For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card...
  • Page 65 Apps Use Samsung Pay Use Samsung Pay by opening the app and holding your device over the store's card reader. NOTE  Make sure the NFC feature is enabled on your device. For more information, see NFC and payment on page 103.  1. From Samsung Pay, select a card to pay with and authorize payments by scanning your finger or by entering your Samsung Pay PIN.

  • Page 66: Smartthings

    Apps Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.

  • Page 67: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 68: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 69 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Menu.  2. Tap Settings > Add new account, and select an account type.  3. Enter your account information and follow the prompts. Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.

  • Page 70: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Power key twice. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 71 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.
  • Page 72 Apps Record videos Record high-quality videos using your device.  1. From Camera, swipe right or left to change the shooting mode to Video.  2. Tap Capture to begin recording a video.  • To take a picture while recording, tap Capture.  •...
  • Page 73 Apps   • Video: Allow the camera to determine the ideal mode for the video.   • Super slow-mo: Record videos at an extremely high frame rate for viewing in high quality slow motion. You can play a specific section of each video in slow motion after recording it.
  • Page 74 Apps   • Video stabilization: Activate anti-shake to keep the focus steady when the camera is moving. Useful features   • HDR (rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture.  ...

  • Page 75: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 76 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 77 Apps  3. Tap either vCard file (VCF) or Text.  4. Choose a sharing method and follow the prompts. Groups You can use groups to organize your contacts. Create a group Create your own contact groups.  1. From Contacts, tap Menu > Groups.  2.
  • Page 78 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Menu > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 79 Apps Export contacts Manually back up contacts to an installed memory card (not included).  1. From Contacts tap Menu > Manage contacts.  2. Tap Import/Export contacts.  3. Tap Export and follow the prompts. Merge contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 80: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 81 Apps Alarm Use the Alarm tab to set one-time or recurring alarms, and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 82 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe.  1. From Clock, tap World clock.  2. Tap Add city > Search for city, and enter the name of the city.  3.
  • Page 83 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.

  • Page 84: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 14. ◌   From Apps, tap Email. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 85 Apps Create and send an email Compose and send email messages from your device.  1. From Email, tap Compose new email.  • Different email account may have additional steps and options.  2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 86 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌   From Email, tap for the following options:   • [Account name]: View email for only one email account.  ...

  • Page 87: Gallery

    Apps Gallery Go to the Gallery to look at photos and videos stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 88 Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.
  • Page 89 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 90 Apps Edit video Edit videos stored on your device.  1. From Gallery, tap Pictures.  2. Tap a video to view it.  3.  Tap Edit to use the following tools:  • Rotate: Rotate the video clockwise.  • Trim: Cut segments of the video.  •...
  • Page 91 Apps Take a screenshot When you capture an image of your screen, your device will automatically create a Screenshots album in the Gallery app. ◌   From any screen, press and hold the Power and Volume down keys. Enable Smart capture When taking a screen shot, capture an image of any scrollable areas of the screen that are currently hidden, as well as the area that is visible, and crop and share the screenshot immediately.

  • Page 92: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login and Contents Blocker. ◌   From Apps, tap Internet. Add webpage Reload webpage...
  • Page 93 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap Tabs > New tab.   • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 94 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 95: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose. Message search To quickly locate a message, use the search feature.  1.
  • Page 96 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Edit.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 97: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 98 Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. • –   This option displays if one or more files have been accessed recently.   Categories: View your files based on the file type. •...

  • Page 99: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 100 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 101 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 102 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 103 Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
  • Page 104 Apps Block a number By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received.  1. From Phone, tap Recents.  2. Tap the caller you want to add to the Block list.  3.
  • Page 105 Apps Remove a Speed dial number You can remove an assigned Speed dial number.  1. From Phone, tap More options > Speed dial numbers.  2. Tap Remove by the contact you want to remove from Speed dial. Voicemail Use your phone’s voicemail feature. For information on setting up voicemail, see Set up voicemail on page 15.
  • Page 106 Apps Optional calling services If available with your service plan, the following calling services are supported. Place a multi-party call If your service plan supports this feature, you can make another call while a call is in progress.  1. From the active call, tap Add call to dial the second call.

  • Page 107: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 108: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 134. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...

  • Page 109: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 110: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 111 Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range.

  • Page 112: Bluetooth

    Settings  • Install network certificates: Install authentication certificates.  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).  • IP address: View your device’s IP address (not configurable). Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1.

  • Page 113: Phone Visibility

    Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.

  • Page 114: Nfc And Payment

     • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP  NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments.

  • Page 115: Airplane Mode

    Settings Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.  1. From Settings, tap Connections > Airplane mode.  2. Tap to enable this feature. Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits.
  • Page 116 Settings Change the mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap the password, enter a new password, and then tap Save. Allowed devices list Create a custom list of devices that are allowed to connect to your Mobile hotspot.

  • Page 117: Tethering

    Settings  • Power saving mode: Reduce battery usage by analyzing hotspot traffic.  • Show advanced options: Configure additional Mobile hotspot settings. Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices. TIP  This feature can help you manage your data usage.  1.

  • Page 118: Nearby Device Scanning

    Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to.  1. From Settings, tap Connections > More connection settings > Nearby device scanning.

  • Page 119: Download Booster

    Settings Download booster Download booster improves download speed by using both Wi-Fi and 4G LTE networks at the same time when downloading files over 30 MB in size. ◌   From Settings, tap Connections > More connection settings > Download booster, and tap to enable.

  • Page 120: Private Dns

    Settings Private DNS You can configure your device to connect to a private DNS host.  1. From Settings, tap Connections > More connection settings > Private DNS.  2. Tap one of the available options to configure a private DNS connection.  3. Tap Save. Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.

  • Page 121: Vibrations

    Settings TIP  Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. Easy mute Quickly mute sounds by covering the screen or turning the device over. ◌   From Settings, tap Advanced features >...

  • Page 122: Ringtone

    Settings Media volume limiter Limit the maximum output of the device’s volume while using headphones or Bluetooth speakers (not included).  1. From Settings, tap Sounds and vibration > Volume.  2. Tap  More options > Media volume limiter.  3. Tap to enable this feature.  ...

  • Page 123: System Sounds And Vibration

      • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad.   • Keyboard sound: Play a sound when typing with the Samsung keyboard.   • Keyboard vibration: Vibrate when typing with the Samsung keyboard.   • Touch vibration: Vibrate when you tap navigation buttons or touch and hold items on the screen.

  • Page 124: Headset Audio Options

    Settings Headset audio options Enhance the sound resolution of music and videos for a clearer listening experience. These features are only available with a headset connected. ◌   From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects, and tap an option to turn it on:  ...

  • Page 125: Notifications

    Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications You can configure notifications from apps and services. ◌   From Settings, tap Notifications.   • App icon badges: Identify which apps have active notifications with badges that appear on their icons.

  • Page 126: Smart Pop-Up View

    Settings Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view. ◌   From Settings, tap Advanced features > Smart pop-up view, and tap enable. Display You can configure the screen brightness, timeout delay, font size, and many other display settings.

  • Page 127: Night Mode

    Settings Night mode Night mode allows you to switch to a darker theme to keep your eyes more comfortable at night. ◌   From Settings, tap Display > Night mode for the following options:   • Turn on now: Put your device in Night mode.  ...

  • Page 128: Screen Resolution

    Settings Screen resolution You can lower the screen resolution to save battery power, or increase it to sharpen the image quality.  1. From Settings, tap Display > Screen resolution.  2. Tap your preferred resolution, and then tap Apply.  NOTE  Some apps may not support higher or lower screen resolution settings and may close when you change the resolution.

  • Page 129: Screen Saver

    Settings Screen saver You can display colors or photos when the screen turns off or while charging.  1. From Settings, tap Display > Screen saver.  2. Tap to enable the feature and configure the following options:  • Colors: Tap the selector to display a changing screen of colors.  •...

  • Page 130: Smart Stay

    Settings Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it. ◌   From Settings, tap Advanced features > Motions and gestures > Smart stay, and tap to enable the feature. One-handed mode You can change the screen layout to accommodate operating your device with one hand.

  • Page 131: Battery

    Settings Battery View how battery power is used for your various device activities. ◌   From Settings, tap Device care > Battery for options:   • Battery usage: View power usage by app and service.   • Power mode: Select a power mode to extend battery life.  ...

  • Page 132: Memory

    Settings Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device.  1. From Settings, tap Device care > Storage.  2. Tap More options > Storage settings.  3. Under Portable storage, tap your SD card, and then tap Unmount.  4.

  • Page 133: Language And Input

    Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 134   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 135: Date And Time

    Settings   • Play: Tap to play a short demonstration of speech synthesis.   • Reset: Reset the speech rate and pitch. Pointer speed Configure pointer speed for an optional mouse or trackpad (not included).  1. From Settings, tap General management > Language and input.  2.

  • Page 136: Troubleshooting

    Settings Troubleshooting Should you have performance issues with your device, you can send diagnostic information to Samsung. You can also check for software updates, and if necessary, reset services on your device. Software update Check for and install available software updates for your device.
  • Page 137 Settings Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected.  1. From Settings, tap General management > Reset > Reset accessibility settings.  2. Tap Reset settings, and confirm when prompted. Auto restart Optimize your device by restarting it automatically at set times.
  • Page 138 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 139: Lock Screen And Security

    Settings Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. Biometric locks are also available to protect access to your device and sensitive data on your device.

  • Page 140: Clock And Information

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. For more information, visit samsung.com/us/support/owners/app/find-my-mobile. TIP  A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.

  • Page 141: Security Update

    Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. Visit samsung.com/us/support/owners/app/samsung-pass to learn more.

  • Page 142: Install Unknown Apps

    Biometrics and security > Secure Folder and follow the prompts to secure content on your device. TIP  You must sign in to your Samsung account, and use secured lock on your device to set up and use Secure Folder. Encrypt SD card You can encrypt your optional memory card (not included) to protect its data.

  • Page 143: View Passwords

    Settings Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device. You may want to decrypt the memory card if you plan to use it with another device or before performing a Factory data reset.  1.

  • Page 144: Credential Storage

    Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Storage type: Select a storage location for credential contents.  ...

  • Page 145: Location

    Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device.  1. From Settings, tap Biometrics and security > Location.  2. Tap to turn on Location services.  3. Tap Improve accuracy to use other connections for determining your location:  •...

  • Page 146: App Permissions

    Received customized ads based on your usage of Samsung devices and apps. ◌   From Settings, tap Biometrics and security > Samsung Ads, and then tap to enable this feature.   • Tap About Samsung Ads and Privacy to learn about Samsung’s privacy policies.

  • Page 147: Accounts

    Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 148: Synchronize Accounts

    From Settings, tap Accounts and backup > Backup and restore for options:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 149: Google Settings

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen.
  • Page 150   • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 151: Hearing Enhancements

    ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.   • Google subtitles (CC): Use Google subtitles with multimedia files when available.   • Speech-to-text: Use the microphone to record speech and convert it to text.

  • Page 152: Interaction And Dexterity

    Settings Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:  ...

  • Page 153: Advanced Settings

    Settings Touch settings You can adjust your screen to be less sensitive to taps and touches. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Touch and hold delay: Select a time interval for this action.  ...

  • Page 154: Installed Services

    ◌   From Settings, tap Help. Manage game features Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher. ◌   From Settings, tap Advanced features > Game Launcher. Dual messenger Use two separate accounts for the same app.

  • Page 155: Learn More

    Learn more Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Tips samsung.com/us/support/tips Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter...

  • Page 156: Legal Information

    1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product. Find legal information online The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health &...

  • Page 157: Intellectual Property

    The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example:  ...

  • Page 158: Disclaimer Of Warranties; Exclusion Of Liability

    Samsung to service this Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.

  • Page 159: Modification Of Software

    OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 160 Legal information Follow these tips carefully to prevent damage to the device.   Any device which uses accessible compartments or ports that can be opened, • should have these sealed or closed tightly to prevent liquid from entering the system.  ...

  • Page 161: Restricting Children's Access To Your Mobile Device

    Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 162 Legal information The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your carrier to verify qualifying services/features.

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