Samsung UA55MU7350 E-Manual

Samsung UA55MU7350 E-Manual

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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com/register
Model______________ Serial No.______________

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Summary of Contents for Samsung UA55MU7350

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.______________...
  • Page 2: Table Of Contents

    Quick Guides Audio Input and Output Connections Connecting with an HDMI (ARC) cable Connecting with a digital audio (optical) cable Connecting the Samsung Smart Remote to the TV Connecting through a wireless network Using Smart Hub Connecting Bluetooth Devices Using Voice Interaction...
  • Page 3 Using the Channel List Resetting Smart Hub Editing channels Using a Samsung account Removing registered channels Creating and managing your Samsung account Editing registered channels Signing in to a Samsung account Creating a Personal Favourites List Using the Apps Service...
  • Page 4 System and Support TV-Viewing Support Functions Changing the broadcast signal Scanning for available channels Setting the Time and Using the Timer Restricting Viewing to Specific Channels Setting the current time Selecting the broadcasting audio option Using the timers Using Programme Rating Lock Using the Screen Burn Protection and Energy Saving Functions Configuring advanced broadcasting settings Preventing screen burn...
  • Page 5 Troubleshooting Precautions and Notes Getting Support Before Using the Recording and Timeshift Functions Getting support through Remote Management 104 Before using the recording and schedule recording functions Finding the contact information for service 106 Before using the timeshift function Requesting service Supported broadcasting audio options Diagnosing TV operational issues Read Before Using Apps...
  • Page 6 Accessibility Guidance Using the Remote control 125 Orientation of the Samsung Smart Remote 125 Description of the Samsung Smart Remote Using the accessibility menu Accessibility short cut menu 128 Step by Step instructions to. 130 Setting accessibility settings using Voice Interaction...
  • Page 7: Quick Guides

    Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
  • Page 8: Using Smart Hub

    Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Source Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source "...
  • Page 9: Using Voice Interaction

    This function is supported only in THE FRAME model. " For more information, refer to the provided user manual. Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " Availability depends on the specific model. Running Voice Interaction...
  • Page 10 If you say an accessibility-related command such as "Subtitle" or "Voice Guide," the command is applied ● directly and you will see a notification that the function is operating. When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and ●...
  • Page 11: Read Before Using Voice Interaction

    Read Before Using Voice Interaction Precautions for voice interaction To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung ● account." The supported voice interaction languages and features may differ by geographical region.
  • Page 12: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
  • Page 13: Getting Support

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the web. You can also turn Remote Management on and off.
  • Page 14: Finding The Contact Information For Service

    About This TV You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.
  • Page 15: Connections

    Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.
  • Page 16: Connecting An Antenna (Aerial)

    Connecting an Antenna (Aerial) You can connect an antenna cable to your TV. " An antenna connection is not necessary if you connect a cable or satellite box. " Availability depends on the specific model and geographical area. - 10 -...
  • Page 17: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
  • Page 18 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless Connection Select your wireless network. Refresh "...
  • Page 19 Checking the Internet connection status Settings General Network Network Status Try Now View the current network and Internet status. Resetting Your Network Settings General Network Reset Network Restore the network settings to the factory default. " This function is not available on certain models in specific geographical areas. Turning on the TV with a Mobile Device Settings General...
  • Page 20: Connecting To A Network Via A Mobile Dongle

    Connecting to a Network via a Mobile Dongle Make network connection by connecting a mobile dongle to the TV. You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port in the TV.
  • Page 21: Troubleshooting Internet Connectivity Issues

    Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting wired Internet connectivity issues After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends.
  • Page 22: Troubleshooting Wireless Internet Connectivity Issues

    Connected to a local network, but not to the Internet Make sure that the Internet LAN cable is connected to the router's external LAN port. Check the DNS values in Settings. Network setup is complete, but unable to connect to the Internet If the problem persists, contact your Internet Service Provider.
  • Page 23: Connecting Video Devices

    Unable to connect to the network Check all Settings. Enter the correct password if required. Connected to a local network, but not to the Internet Make sure that the Internet LAN cable is connected to the router's external LAN port. Check the DNS values in Settings.
  • Page 24: Connecting With A Component Cable (Only For Models With Component In / Av In)

    Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.
  • Page 25: Connecting With A Composite Cable (Only For Models With Component In / Av In)

    Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the Composite connection, you can enjoy the resolution up to 576i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable.
  • Page 26: Audio Input And Output Connections

    Connecting through a wireless network You can connect the TV to a Samsung wireless audio device through your wireless network. The two devices must be connected to the same network. For more information about the connection and its use, refer to the user manual of the audio device.
  • Page 27: Connecting Bluetooth Devices

    Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide Source Connection Guide) and their user manuals. " This function is not available on certain models in specific geographical areas. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.
  • Page 28: Connecting A Mobile Device

    Connecting a Mobile Device View a mobile device's screen and multi-media content by connecting the mobile device to your TV or network. After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to view the screen of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing on the mobile device on your TV.
  • Page 29: Sharing Content Through The Smart View App

    Sharing content through the Smart View app When you install and then run the Samsung Smart View App on your mobile device, you can play the mobile device's multimedia content on your TV. You can download the app from Google Play Store, Samsung Apps, or the App Store.
  • Page 30: Editing The Name And Icon Of An External Device

    Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen. Edit Information Add to Home Source Source " The image on your TV may differ from the image above depending on your model and geographical area. Move the focus to a connected external device.
  • Page 31: Using Additional Functions

    " This function is not available on certain models in specific geographical areas. " For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote." Connection Notes When connecting an external device, note the following: "...
  • Page 32: Connection Notes For Audio Devices

    DVD/BD or STB via HDMI, network standby mode will be automatically activated. In this network standby mode, the TV continues to detect and connect HDMI Devices. This function can be deactivated by pressing the following buttons on the remote control. On the Samsung Smart Remote: (up directional button) (left directional button) –...
  • Page 33: Connection Notes For Computers

    Connection notes for computers For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported ● Resolutions)." As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, ●...
  • Page 34: Remote Control And Peripherals

    Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote. - 28 -...
  • Page 35 (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
  • Page 36: About The Samsung Smart Remote (The Frame)

    About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote. - 30 -...
  • Page 37 (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
  • Page 38: Connecting To The Samsung Smart Remote

    Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
  • Page 39: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theatres that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote."...
  • Page 40: Controlling The Tv With A Keyboard

    Controlling the TV with a Keyboard Connecting a keyboard makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Connecting a Bluetooth keyboard Settings General External Device Manager Keyboard Manager Add Bluetooth Keyboard "...
  • Page 41: Entering Text Using The On-Screen Qwerty Keyboard

    Setting up the keyboard Settings General External Device Manager Keyboard Manager, you can set the following functions. Keyboard Language ● Keyboard type ● Entering Text using the On-Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV. Recommend text Options Predict Next Character...
  • Page 42: Using Additional Functions

    When the QWERTY keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.
  • Page 43: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some of the Smart Hub services are paid services.
  • Page 44: Displaying The Home Screen

    Displaying the Home Screen Press the button. Source Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source " The image on your TV may differ from the image above depending on your model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently.
  • Page 45 Audio Language ● You can select a audio language. Subtitle ● Turns the subtitles on or off. " The actual name may differ with the geographical area. (Subtitle or Caption) Sleep Timer ● You can automatically shut off the TV after a pre-set period of time. Network ●...
  • Page 46: Launching Smart Hub Automatically

    Move Remove Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move. Move the app to the desired position by pressing the left or right directional button, and then press the Select button.
  • Page 47: Testing Smart Hub Connections

    Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. Creating a new account...
  • Page 48: Signing In To A Samsung Account

    To manage the payment information, you must be logged in to your Samsung account. Configure the sync internet settings Settings General System Manager Samsung Account My Account Sync Internet " To configure the sync internet settings, you must be logged in to your Samsung account. - 42 -...
  • Page 49 Viewing the user agreement and privacy policy Settings General System Manager Samsung Account My Account Samsung account Privacy Policy " To view the user agreement and privacy policy, you must be logged in to your Samsung account. - 43 -...
  • Page 50: Using The Apps Service

    The image on your TV may differ from the image above depending on your model and geographical area. Sign In Selecting Sign In displays the Samsung Account screen on which you can create a Samsung account or log in to the system. App Search You can search for available apps. Settings You can manage the installed apps.
  • Page 51: Installing And Running An App

    Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, you can run the app immediately. "...
  • Page 52: Managing Purchased Or Installed Apps

    Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto update : On Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on your model and geographical area. Removing an app Select an app to delete.
  • Page 53 Locking and unlocking apps Select an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager...
  • Page 54: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.
  • Page 55: Playing Pictures/Video/Music

    To connect the TV to a computer, refer to "Connecting a Computer." " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. " To connect the TV to a mobile device, refer to "Connecting a Mobile Device."...
  • Page 56: Playing Media Content

    You can use the following functions on the media content list screen of a storage device. Filter By Filters the media content by type of media. (music, photo, video, recorded contents, etc.) Sort By Sorts the content list. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.
  • Page 57: Using Voice Interaction

    Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " Availability depends on the specific model. Running Voice Interaction Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
  • Page 58: Read Before Using Voice Interaction

    Guide. Read Before Using Voice Interaction Precautions for voice interaction To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung ● account." The supported voice interaction languages and features may differ by geographical region.
  • Page 59 Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains ● numeric values or symbols, the function may not operate properly. Searched results may not provide complete results. ● You may be required to pay for some apps. Consequently, you may encounter a service application or contract. ●...
  • Page 60: Tv Viewing

    TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite channel lists. Viewing Digital Broadcast Information at a Glance See an overview of each channel's programme lineup. Using the guide Live TV Guide Channel List...
  • Page 61 To start Scheduled viewing, Scheduled recording, and other function for a programme listed in the Guide, first move the cursor to it and then operate the remote control as follows: For a programme currently being broadcast: Press and hold the Select button. –...
  • Page 62: Recording Programmes

    Recording Programmes Record a current or upcoming programme using a USB device instead of a video recorder. " Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information. " You can record only the programmes that have been received through an aerial. "...
  • Page 63: Managing The Schedule Recording List

    Scheduling a video recording after entering the date and time Live TV Schedule Manager Recordings Schedules Add Recording To schedule a recording, set the values for Aerial, Channel, Repeat, Date, Start Time, and End Time of the broadcast programme to record, and then select Save. "...
  • Page 64: Setting Up A Schedule Viewing

    Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. " appears next to programmes that have been configured for a schedule viewing. " To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager...
  • Page 65: Editing A Schedule Viewing

    Editing a schedule viewing Live TV Schedule Manager Recordings Schedules " You can set up a maximum total of 30 Schedule Viewing Schedule Recording entries. Setting the Schedule Viewing Time Live TV Schedule Manager Recordings Schedules Edit " You can set the start time of a schedule viewing. The start time can be set up to 10 minutes before the programme starts. Canceling a schedule viewing Live TV Schedule Manager...
  • Page 66: Buttons And Functions Available While Recording A Programme Or Timeshift

    Buttons and functions available while recording a programme or Timeshift " The available buttons and functions may differ with the functions. If you press the down directional button, the following buttons appear. Edit Recording Time ● You can set for what period of time the programme will be recorded. "...
  • Page 67: Using The Channel List

    Using the Channel List Change the channel or check programmes on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programmes on other digital channels while watching TV. On standard remote control, press the CH LIST button.
  • Page 68: Editing Channels

    Editing channels Edit the channels stored on your TV. Live TV Channel List Edit Channels Edit Channels screen icons indicate the following: : A favourite channel ● : A locked channel. ● Removing registered channels To remove a channel, select it, and then select Delete. Editing registered channels You can access the following options by selecting Edit...
  • Page 69: Creating A Personal Favourites List

    Creating a Personal Favourites List Designate frequently watched channels as favourite channels. Favourite channels are highlighted in the Edit Channels screens with the symbol. Registering channels as favourites Live TV Channel List Press the right directional button on your remote control. Select Favourites.
  • Page 70: Editing A Favourites List

    Editing a Favourites List Edit a favourites channel list. Live TV Channel List After pressing the right directional button on your remote control, select Favourites Favourites 1 Favourites 5 Edit Favourites. The Edit Favourites screen appears. Adding channels to favourites list Select channels to add and select the icon.
  • Page 71: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are supported by digital or analogue channels. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, select Aerial to choose Terrestrial or Cable. " You do not need to use this function if your TV is connected to a cable or satellite box.
  • Page 72: Selecting The Broadcasting Audio Option

    Selecting the broadcasting audio option Settings Broadcasting Dual Sound Try Now Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported broadcasting audio options." " This function is not available on certain models in specific geographical areas. Using Programme Rating Lock Settings Broadcasting...
  • Page 73: Selecting The Broadcast Audio Language

    Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. " This function is not available on certain models in specific geographical areas.
  • Page 74: Tuning Broadcast Signals Manually

    Tuning broadcast signals manually Settings Broadcasting Expert Settings Manual Tuning You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning, select Stop. " This function is only available on certain models in specific geographical areas. Tuning digital channels Settings Broadcasting...
  • Page 75: Setting Satellite System

    Setting satellite system Settings Broadcasting Expert Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan. " This function is only available on certain models in specific geographical areas. Changing teletext language Settings Broadcasting Expert Settings Teletext Language Settings...
  • Page 76: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.
  • Page 77: Configuring Advanced Picture Settings

    Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: Backlight ● Brightness ● Contrast ● Sharpness ● Colour ● Tint (G/R) ● Apply Picture Settings ● Digital Clean View ●...
  • Page 78 Contrast Enhancer ● HDR+ Mode ● Automatically provide an optimal HDR effect based on the video source. The HDR (High Dynamic Range) technology implements video images that are very similar to the images seen through human eyes by finely adjusting the contrast of the source. "...
  • Page 79: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimise the TV for viewing specific video formats. Playing games on an optimised screen Settings General External Device Manager Game Mode You can enable the game mode to optimise the TV's settings for playing video games with a gaming console, such as a PlayStation™...
  • Page 80: Registering The Tv As A Divx-Certified Device (Watching For Pay Divx Movies)

    Registering the TV as a DivX-certified device (watching for pay DivX movies) Settings General External Device Manager DivX® Video On Demand " Digital Rights Management (DRM) is a technical security mechanism that protects the content provider's copyright. " You can watch recorded movies or free DivX movies without registration. "...
  • Page 81: Changing The Picture Size Automatically

    Do not watch TV in 4:3 mode for an extended period of time. This may cause black bars to appear and rest for a while at the top, bottom, left, and right sides of the screen. Note that this information is not presented on the warranty.
  • Page 82: Adjusting The Sound Quality

    Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favourite sound mode suitable for the content type or the listening environment. Standard ● Optimised ●...
  • Page 83: Using The Sound Support Functions

    You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices...
  • Page 84: Listening To The Tv Through A Multiroom Speaker

    The audio from the secondary device(s) may lag behind the audio and video of the main device that is playing the source content. " For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com) - 78 -...
  • Page 85: System And Support

    System and Support You can configure system and support settings such as time, screen burn protection, software update, etc. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings General System Manager Time...
  • Page 86: Using The Timers

    Setting the clock automatically Settings General System Manager Time Clock Time Zone Selects your time zone. " This function is only available when the Clock Mode is set to Auto. " This function is only available in specific geographical areas. Changing the current time Settings General...
  • Page 87: Using The Screen Burn Protection And Energy Saving Functions

    Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings General System Manager Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues for two hours, the screen burn protection function can be activated automatically to protect the screen from burned- in after-images.
  • Page 88: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
  • Page 89: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...
  • Page 90: Enabling Voice Guides For The Visually Impaired

    Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programmes, schedule viewing, other TV functions, various content in the Web Browser, and in Search.
  • Page 91: Watching Tv Broadcasts With Subtitles

    Watching TV broadcasts with subtitles Settings General Accessibility Subtitle Settings Subtitle to On. Then you can watch the programme with the subtitle displayed. " The actual name may differ with the geographical area. (Subtitle or Caption) " This function is only available on certain models in specific geographical areas. "...
  • Page 92: White Text On Black Background (High Contrast)

    White text on black background (high contrast) Settings General Accessibility High Contrast You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
  • Page 93: Configuring Advanced System Settings

    You can view the list of event messages generated by the TV. View Notifications appears on the screen when events such as an update release for an app or a Samsung account login/logout occurs. " To delete all notifications, select Delete All.
  • Page 94: Checking Digital Channel Signal Info And Strength

    Checking digital channel signal info and strength Settings Support Self Diagnosis Signal Information " If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception. Restoring the TV to the factory settings Settings Support...
  • Page 95: Hbbtv

    Some channels may not include the HbbTV service. In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV widget (the HbbTV Activation Widget) from Samsung APPS. To set the HbbTV automatic start to on or off, access...
  • Page 96: Teletext Feature

    Teletext Feature Learn how to use Teletext and run the functions provided by Teletext Service. " This function is only available on certain models in specific geographical areas. The index page of the Teletext service gives you information on how to use the Service. For Teletext information to be displayed correctly, channel reception must be stable.
  • Page 97: Typical Teletext Page

    Typical Teletext page Part Contents Selected page number. Broadcasting channel identity. Current page number or search indications. Date and time. Text. Status information. FASTEXT information. - 91 -...
  • Page 98: Troubleshooting

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the web. You can also turn Remote Management on and off.
  • Page 99: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.
  • Page 100: There Is A Problem With The Picture

    Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 101 TV and connect it to the AV In (Yellow) input jack. " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance.
  • Page 102: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
  • Page 103: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Select Source to confirm that the correct input source has been selected. “Weak or No Signal” If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels...
  • Page 104: The Tv Won't Connect To The Internet

    The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect to Make sure the TV has a network connection ( Settings General Network...
  • Page 105: Anynet+ (Hdmi-Cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.
  • Page 106 The problem Try this! Check whether the device supports Anynet+. Check whether the HDMI cable is properly connected. Go to Anynet+ (HDMI-CEC) Settings General External Device Manager Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On. The connected device is Scan for Anynet+ devices again.
  • Page 107: I Have Trouble Launching/Using Apps

    Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.
  • Page 108: Other Issues

    Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The The TV is hot.
  • Page 109 The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting function Broadcasting cannot be accessed while you watch TV using a cable or satellite box. has been deactivated. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
  • Page 110: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. " This function is only available on certain models in specific geographical areas. Before using the recording and schedule recording functions To set up a Schedule Recording, you must first set the TV's clock.
  • Page 111 Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if ● the available storage space falls below 50 MB while recording is in progress. If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions ●...
  • Page 112: Before Using The Timeshift Function

    Before using the timeshift function A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives ● are not supported. USB memory sticks or flash drives are not supported. ● The total recording capacity may differ with the amount of available hard drive space and the recording ●...
  • Page 113: Read Before Using Apps

    Read Before Using Apps Read this information before using Apps. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.
  • Page 114: Read Before Using The Internet

    Read Before Using the Internet Read this information before using the Internet. Internet is not compatible with Java applications. ● You can download the supported types of files, such as videos, mp3 files, and images, but you cannot ● download files that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message instead.
  • Page 115 When composing an email or a simple message, certain functions such as the font size and colour selection ● may not be available. There is a limit to the number of bookmarks and the size of the log file that can be saved. ●...
  • Page 116: Read Before Playing Photo, Video, Or Music Files

    Certain files, depending on how they are encoded, may not play on the TV. ● Certain files are not supported on all models. ● UHD Video Pack contens is not suppoted with 2017 Samsung UHD TVs. ● - 110 -...
  • Page 117: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...
  • Page 118: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...
  • Page 119: Supported Video Codecs

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 4096 x 2160 3840 x 2160: 60 HEVC (H.265 - Main, Main10) *.avi Motion JPEG 3840 x 2160 *.mkv *.asf *.wmv...
  • Page 120 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...
  • Page 121: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...
  • Page 122: Installing An Anti-Theft Lock

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
  • Page 123: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● " An HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to...
  • Page 124: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz.
  • Page 125: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...
  • Page 126: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i...
  • Page 127: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function is not available on certain models in specific geographical areas. Restrictions on using Bluetooth You can't use Bluetooth devices and the Surround feature simultaneously. ●...
  • Page 128: Buttons And Functions

    Buttons and Functions Review available media playback, control, and record buttons and descriptions of how they are used. " The available buttons and functions may differ with the content you are viewing or playing. Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo, or recorded content.
  • Page 129 Zoom ● Zooms a photo in by up to a factor of 4. Fit to screen ● Fits a photo to the screen. Background Music ● During a slideshow, plays or pauses the background music. Options ● " The available options may differ with the model and content. Function Description Slideshow Speed...
  • Page 130 HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE;...
  • Page 131: Accessibility Guidance

    Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the Remote control Guide for Samsung Smart Remote and standard remote control. Orientation of the Samsung Smart Remote Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and thicker towards the bottom.
  • Page 132 Below the button are two thin horizontal silver rocker buttons, these are the only buttons that protrude ● from the remote. The one on the left is the volume button and the one on the right is the channel button. Push up from beneath or down from above to use these as rocker buttons to change channel or volume.
  • Page 133: Using The Accessibility Menu

    This teaching mode helps you to learn the location and operation of the buttons on the Samsung Smart Remote without affecting normal TV operation. Press the return button twice to return to the previous screen.
  • Page 134: Step By Step Instructions To

    Opening the accessibility short cut menu: On the Samsung Smart Remote there are two thin horizontal silver rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. This button is called the AD/SUBT.
  • Page 135 Learn the remote Press and hold the button on the remote. The Accessibility Shortcuts menu appears. Press the up or down arrow on the remote to move to and highlight the Learn TV Remote option. Press the Select button on the remote. You are now in the e-Manual and specifically on the Learn TV Remote page.
  • Page 136: Setting Accessibility Settings Using Voice Interaction

    There are many commands you can say to control the TV. These can be used together with Voice Guide to have voice input and voice output. You will need to use the Samsung Smart Remote for this and the TV must be connected to the Internet. To speak a command, press and hold the button (the round button near the top of the Samsung Smart Remote, directly below the LED power indicator and above the directional navigation pad).
  • Page 137: Using The Tv With Voice Guide On

    Open the channel list, use the up and down arrow buttons to move between channels, and then press Select. ● Use the number buttons directly on the standard remote control. ● Use the button on the Samsung Smart Remote to display the virtual numeric pad on the screen. ● - 131 -...
  • Page 138 Press the button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on screen and the focus is on the number 6.
  • Page 139: Using The Guide

    In the Guide, you can see only the TV programmes scheduled after the current time. You can also open the Guide using Voice Interaction. Press and hold the button on your Samsung Smart Remote, and then say the command “guide”. " The information in the Guide is for digital channels only.
  • Page 140 When you open the Guide, a table grid of channels and programmes is displayed. The top row shows Channel Filter being displayed then the day and times. Each row has a channel name on the left and programmes on that channel on the right.
  • Page 141 Scheduled recording ● After selecting Schedule Recording, you can schedule recording for a broadcast scheduled programme. " For more information on Schedule Recording, refer to "Recording Programmes." Detailed information ● After selecting View Details, you can see the detailed information on the selected programme. The information may differ with the broadcast signal.
  • Page 142: Setting Up A Schedule Viewing

    Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. icon appears next to programmes that have been configured for a schedule viewing. Setting up a schedule viewing for a channel The Guide Screen ●...
  • Page 143: Using The Channel List

    Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programmes on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right arrows to move to Live...
  • Page 144: Creating A Personal Favourites List

    Creating a Personal Favourites List Designate frequently watched channels as favourite channels. Favourite channels are highlighted in the Edit Channel screens with the symbol " There is currently no feedback with Voice Guide for this. Registering channels as favourites Live TV Channel List Press the right directional button on your remote control.
  • Page 145 Deleting channels from a favourites list – Detail Open the Channel List. Press the right arrow to move to the category list. Use the up and down arrow buttons to move to Favourites, and then press Select. You will see Favourites Lists 1 to 5.
  • Page 146: Using The Instant And Schedule Recording Options From The Guide Screen

    Recording Recording a programme to an external hard drive connected via USB. When you have set a programme to record an icon appears next to the programme title in the guide or channel list or when viewing further information. " This function is only available on certain models in specific geographical areas.
  • Page 147: Using The Instant And Schedule Recording Options From Programme Info Window

    Using the Instant and Schedule Recording options from programme info window To display a menu for recording a programme or starting the Timeshift function, press the button while watching the programme. You can select the following functions on the menu: Record: Immediately starts to record the programme you are watching.
  • Page 148: Viewing Recorded Programmes

    Viewing recorded programmes Live TV Schedule Manager Recordings Record Open the Smart Hub by pressing the button on the remote control. You will be on the Live TV option. Press the up arrow to move to the row above, you will move to the Guide option.
  • Page 149: Using Smart Hub

    Smart Hub services are for pay services. To use a for pay service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account." " To use this feature, the TV must be connected to the Internet.
  • Page 150: Displaying The Home Screen In The Smart Hub

    The buttons to the right of the Live TV option provide quick access to apps such as Netflix and Amazon. Currently, many of these apps are not accessible with Voice Guide. Use the left and right arrow buttons to move between options on a row and the up and down arrows to move between rows.
  • Page 151 Sound Output – You can select which speakers the TV uses for audio output. Subtitle – Turns the subtitles on or off. " The actual name may differ with the geographical area. (Subtitle or Caption) Sleep Timer – You can automatically shut off the TV after a pre-set period of time. Network –...
  • Page 152: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.
  • Page 153: Using Voice Interaction

    Running Voice Interaction Press and hold the button on the Samsung Smart Remote. The TV will respond, saying "Speak now". Say the command you want, and then release the button. The TV will provide feedback about what it has understood, and then carry out the action.

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