Lan Problems - HP Pavilion XZ335 Reference Manual

Troubleshooting and Maintenance
Getting Assistance for Your Notebook
If you can't type the euro symbol
• Hold Alt GR when you press the marked key.
• The euro symbol is not on the U.S. English keyboard. Make sure the embedded
keypad is active (Fn+F8) and Num Lock is on, then hold Alt while typing 0128 on the
numeric keypad.
• Support for the euro symbol requires software available from Microsoft. This
software is installed in the factory software, but may not be included with retail
Windows.
If a special feature on a USB mouse doesn't work
• Make sure you installed any drivers included with the mouse.
• Restart the notebook, so that it will detect the mouse.

LAN problems

If the built-in network adapter doesn't connect to the LAN
• Check all cables and connections. Try connecting at a different network station, if
available.
• If the green light next to the LAN port does not light, the LAN cable may not be
connected to the network or the network may be down. Try connecting a different
computer to the cable.
• Click Start, Control Panel, Network and Internet Connections, Network Connections.
Make sure you have the correct clients and protocols installed.
• Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category
5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet).
• Use the networking problems troubleshooter in Windows Help and Support.
• Click Start, Control Panel, Performance and Maintenance, System. On the Hardware
tab, open the Device Manager. If the network interface is disabled, try to enable it. If
it has a conflict, try disabling another device.
If you can't browse My Network Places
• Click Start, Search to look for a computer.
106 Reference Guide