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HP Pavilion N3110 Using Instructions

Hp pavilion n3110: supplementary guide
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Tips for Using the HP Pavilion Notebook PC
Configuring and Testing Your HP Pavilion Notebook PC
Configuring the Pavilion Notebook with the BIOS Setup Utility
Updating the Pavilion Notebook BIOS
Testing the Pavilion Notebook with HP Diag Tools
Using Enhanced Video and Dual Monitors
Expanding the Hibernate Partition When Adding RAM
Recovering Software
Modem Information
Modem Specifications
Selecting Modem Modes

Troubleshooting

Audio Problems
CD-ROM Drive Problems
Display Problems
Hard Disk Drive Problems
Heat Problems
Keyboard, Touch Pad, and Mouse Problems
Infrared Problems
Memory Problems
Modem Problems
PC Card (PCMCIA) Problems
Performance Problems
Port Replicator Problems
Power and Battery Problems
Printing Problems
Serial, Parallel, and USB Problems
Startup Problems
Suspending and Resuming Problems

Specifications

HP Pavilion Notebook PC Hardware Specifications
Software System Resources
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Summary of Contents for HP Pavilion N3110

  • Page 1: Troubleshooting

    Tips for Using the HP Pavilion Notebook PC Configuring and Testing Your HP Pavilion Notebook PC Configuring the Pavilion Notebook with the BIOS Setup Utility Updating the Pavilion Notebook BIOS Testing the Pavilion Notebook with HP Diag Tools Using Enhanced Video and Dual Monitors...

  • Page 2: Configuring The Pavilion Notebook With The Bios Setup Utility

    1. Close all applications, then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. The pointing devices are not active in the BIOS Setup utility. Press the RIGHT and LEFT arrow keys to move among menus.

  • Page 3: Advanced Menu

    Quiet Boot When enabled, hides summary of power-on self-test and messages during boot. System Memory Shows the system memory size. Extended Memory Shows the extended memory size. Advanced Menu Serial port Sets how the serial port is configured by the BIOS (specified or automatic).

  • Page 4: Boot Menu

    either always or when on battery power only. Power Savings Sets the combination of power management features for your usage. (Choose Customize if you want to set any of the Timeout options.) Standby Timeout Sets the period of inactivity after which the computer goes from On to Standby power mode.
  • Page 5 changes. Save Changes Saves Setup changes to CMOS and stays in Setup. Security settings are saved when changed.

  • Page 6: To Update The Bios

    Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of the Pavilion Notebook. Updates will be available from HP Customer Care. Visit the support area of the HP notebook PC Web site at http://www.hp.com/notebook. Download the BIOS update and follow the instructions in the README.TXT file on how to create the BIOS update floppy disk.

  • Page 7: To Create A Diagnostic Floppy Disk

    1. Insert the diagnostic disk in the floppy drive and restart the computer. Restart the computer; when you see the HP logo, press F10 to start the diagnostics utility. 2. When you see the initial diagnostics screen, press F2 twice to continue.
  • Page 8 8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the following keys to run tests: ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. Marks or unmarks all tests in the current menu. Marks or unmarks all tests in all menus.
  • Page 9 Using Enhanced Video and Dual Monitors Standard video drivers are installed on your Pavilion Notebook for various settings of screen area and colors, as well as for screen zoom capabilities. If you wish to use additional video features such as Stretch and Rotate, you can install a supplemental video driver. To install the supplemental video driver 1.
  • Page 10 The sum of the video memory used by both monitors must be less than the total video memory size. Your HP Pavilion Notebook PC comes with 2 MB memory installed. Monitor 1 has to be in the same resolution as the panel size. For example, if the panel is 800 600, the resolution selected for the Monitor1 must be exactly 800 600 in order to enable dual display mode.
  • Page 11 Expanding the Hibernate Partition When Adding The HP Pavilion Notebook PC comes with either 32 or 64 megabytes (MB) of random access memory (RAM) installed, and the size of the Hibernate partition is set appropriately. However, if you add RAM so that your total RAM is greater than 256 MB, you must change the size of the Hibernate partition.

  • Page 12: Recovering Software

    Recovering Software If you’ve deleted or lost files on the HP Pavilion Notebook PC, causing the system to work improperly, you may need to recover the original Windows 98 operating system. You can use the Recovery CD(s) to Recover the software that was factory-installed on your HP Pavilion Notebook PC.
  • Page 13 Notebook\Drivers\W98 contains complete installation instructions. The drivers are also located in these places: On the Pavilion Notebook hard drive under C:\Notebook\Drivers. On the HP notebook PC Web site at http://www.hp.com/notebook. This Web site contains the latest updates of software drivers. Detailed instructions are located in the README files.

  • Page 14: Modem Specifications

    Modem Specifications The internal modem that comes with your HP Pavilion Notebook PC supports the following international and de facto standards: Modulation: v.21, v.22, v.22bis, v.23, v.32, v.32bis, v.34, v.90, X2, Bell 103 Compression: v.42, v.42bis, MNP5 Fax: v.17, v.27ter, v.29 For standards that are not listed, please contact your service provider for information about alternative methods of accessing or using its service.
  • Page 15 Selecting Modem Modes If you have trouble connecting to certain modems, you can try forcing the internal modem to certain modulations and connect rates. To select a modulation, use the +MS command. In addition to selecting the modulation, this command allows you to enable or disable automode and specify the lowest and highest connection rate.
  • Page 16 Parameter <automode> <min_rate> <max_rate> To force a maximum rate, set the minimum rate to the same value as the maximum value. Acceptable Values 0 (Automode Disabled) 1 (Automode Enabled) 300 to 33600 300 to 33600...

  • Page 17: Audio Problems

    Audio Problems If sound is not audible Press Fn+Up Arrow several times. Click the speaker icon on the taskbar to ensure that Mute is not checked. When you are operating your Pavilion Notebook in MS-DOS mode (for example, when running MS-DOS games), you may find that the sound does not operate properly. Use Windows applications for full use of sound capabilities.

  • Page 18: Cd-Rom Drive Problems

    If you can’t boot from a CD in the CD-ROM drive Make sure the CD is a bootable CD, such as the HP Pavilion Notebook PC Recovery CD. Press ESC twice during bootup to see if the CD-ROM drive is the first boot device.

  • Page 19: Display Problems

    If part of the Windows desktop is not visible and you have to scroll down to see the taskbar Your display resolution may be set to 1024 x 768 on a 12.1" display, instead of 800 x 600. You need to set the monitor type to Laptop Display Panel (800 x 600). Click Start, Settings, Control Panel.

  • Page 20: Hard Disk Drive Problems

    Hard Disk Drive Problems If the notebook’s hard drive doesn’t spin Make sure the notebook has power. If necessary, connect the AC adapter, making sure it is plugged into a power source and into the rear of the Pavilion notebook. If the hard disk makes a buzzing or whining noise Back up the drive immediately.

  • Page 21: Heat Problems

    Heat Problems If the notebook gets hot Make sure the air vents are clear. Note that it is normal for the computer to get warm. DOS games and other programs that drive CPU usage toward 100% can contribute to a temperature increase.

  • Page 22: Keyboard, Touch Pad, And Mouse Problems

    Make sure the pointing devices are enabled in the BIOS Setup utility. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Main menu, check PS/2 Mouse.

  • Page 23: Infrared Problems

    Reboot the computer. Follow these steps to make sure the port is enabled: 1. Reboot your computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select Advanced. 4. Set IrDA port setting to Enabled.

  • Page 24: Memory Problems

    Memory Problems If a message says you are out of memory In Windows Help, search for Memory Troubleshooter. If you are having memory problems running MS-DOS programs, in Windows Help search for MS-DOS Troubleshooter. You may also want to test memory with the diagnostics. See Diag Tools.

  • Page 25: Modem Problems

    Try restarting your computer and attempt another connection. Try an alternative dial-in number. Download the latest modem driver from the software updates area of the HP notebook PC Web site (http://www.hp.com/notebook). Run the modem diagnostics: 1.

  • Page 26: Pc Card (Pcmcia) Problems

    If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). Check the HP notebook PC Web site for information about supported PC Cards. Try the card in another computer. Reboot the computer.

  • Page 27: Performance Problems

    Check the BIOS Setup settings. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, set Cooling Control to Performance.

  • Page 28: Port Replicator Problems

    Port Replicator Problems If a port on a port replicator isn’t working Check that AC power is connected. Try using the corresponding Pavilion Notebook port, while undocked. See the manual for the port replicator.

  • Page 29: Power And Battery Problems

    1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, make sure Power Savings is set to Maximum Battery Life.
  • Page 30 Press the blue power button for at least 4 seconds to turn off the computer. Then press the blue button again to turn the notebook back on. If nothing happens, insert a paper clip into the system-off button on the bottom of the Pavilion Notebook.

  • Page 31: Printing Problems

    If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with...

  • Page 32: Serial, Parallel, And Usb Problems

    Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Advanced menu, check that Serial is Enabled.
  • Page 33 You may also want to test the ports with diagnostics. See Testing the Pavilion Notebook with Diag Tools.

  • Page 34: Startup Problems

    Check the boot order in the BIOS Setup utility. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Open the Boot menu. The default boot order is...

  • Page 35: Suspending And Resuming Problems

    Suspending and Resuming Problems If the notebook takes a long time to resume after being suspended The Pavilion Notebook can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display.

  • Page 36: Hp Pavilion Notebook Pc Hardware Specifications

    HP Pavilion Notebook PC Hardware Specifications Physical Physical Size: 311mm×249mm×42mm (12.24”×9.80”×1.64”) closed. Physical Physical Attributes Attributes Weight: 3.0 kg (6.6 lb.). Attributes Attributes Processor Processor Processor Processor 300-MHz, 333-MHz, or 366-MHz Intel Pentium II processor and Bus and Bus and Bus and Bus OR 300-MHz, 333-MHz, or 366-MHz Celeron processor.
  • Page 37 VirusScan. Adobe Acrobat Reader. My Yahoo! HP diagnostic tests. Online documentation. Electronic registration. HP Pavilion Notebook PC Recovery CD(s) included. Centralized worldwide BIOS and driver update service. Security Features Security Features User and supervisor passwords. Security Features Security Features Kensington Microsaver lock slot.

  • Page 38: Software System Resources

    Software System Resources The tables on this page show typical resource usage as set up by the Pavilion Notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. To see other, nondefault possibilities, refer to the BIOS Setup utility, which lists port and audio device configurations in the Advanced menu.
  • Page 39 DOS games (FM decoding) Floppy disk drive Fast IR (if enabled) Cascade from secondary PMA controller Free Free Free...

This manual is also suitable for:

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