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CS-74
Administration & Setup Guide
9 Austin Drive, Marlborough, CT 06447 (860) 295-8100
www.essentialtel.com
sales@essentialtel.com

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Summary of Contents for ETC CS-74S

  • Page 1 CS-74 Administration & Setup Guide 9 Austin Drive, Marlborough, CT 06447 (860) 295-8100 www.essentialtel.com sales@essentialtel.com...
  • Page 2: Table Of Contents

    Table of Contents Product Overview ..........................3 Product Description ........................4 Product features ..........................4 Administration ........................... 5 Login ............................. 5 System Settings ..........................6 Menu Options ..........................7 System Information Page ......................8 Networking Page.......................... 9 SIP Configuration Page ......................10 Audio Settings Page ........................
  • Page 3 Release notes: 5/7/18 Ver 2.0.20 Bug fixes – Device ID reporting (SIP), Constant RTP output during active call (VAD), RTCP timeout. 4/20/18 Ver 2.0.15 Implemented new “simulcast” feature. Improvements to handsfree audio, normalized levels between hands free, gooseneck & headset operations. Bug fixes –...
  • Page 4: Product Overview

    Product Overview Product Description The CS-74 is a four line/channel SIP endpoint device capable of connecting 4 simultaneous SIP calls. Product features Display – Provides information such as device name, user name and line/channel • assignments as defined by administrator and other device status indicators. Volume Control –...
  • Page 5: Administration

    IP address. This address will be indicated on the device’s display during boot up. ETC recommends using Chrome or Firefox to ensure best browsing experience. IE9 and above can be used as well.
  • Page 6: System Settings

    System Settings After logging in, you are brought to the System Settings page. Here, access to all administrative functions of the CS-74 are presented as tabs across the top of the window. See Figure 2. Figure 2 CS-74 Administration and Set Up Guide Page 6 Essential Trading Systems Corp.
  • Page 7: Menu Options

    2.3 Menu Options The menu selections are displayed as tabs across the top of the web page. Each section will be explained in more detail later in the guide. Figure 3 shows the options available. Figure 3 System Information – This page displays device information and administrator definable •...
  • Page 8: System Information Page

    The System Information page displays pertinent information about the device such as IP address, serial number, firmware version etc. Additionally there are fields the administrator may use to identify the specific device, change the device login credentials for security purposes and view call status.
  • Page 9: Networking Page

    Networking Page The Network Settings page allows the administrator to configure the device with a static IP address or configure using DHCP. Device is default DHCP and IP address will be indicated on the display during boot up. See Figure 5 below. Figure 5 IP Address –...
  • Page 10: Sip Configuration Page

    The SIP Configuration page allows an administrator to configure the respective SIP channels or lines of the device. Lines/channels can be set for different modes of operation, turned on or off, etc., depending on specific application needs. See Figure 6 below. Figure 6 ‘On’–...
  • Page 11 SIP Modes – The drop down menu allows the administrator to select various modes of • operation for each line. See Figure 7 o Autoconnect – Selecting this mode instructs the device to automatically connect to the extension/number, as defined in the Number to Dial field immediately upon successful boot up.
  • Page 12 Channel Reload – The CS-74 also has a feature which allows an administrator to change a • single channel and load the new configuration for the channel without affecting the connection status of the other channels. By clicking the reload device button at the bottom of the screen the administrator is presented with options to reload specific channels or all channels.
  • Page 13: Audio Settings Page

    Handsfree Timeout – This setting allows an administrator to set the time, in minutes, the • handsfree mode will stay on if a user forgets to turn it off after use. ETC recommends setting this for 10-15 minutes. Device defaults to 10 minutes, max is 60 minutes.
  • Page 14 PTT Mutes Speaker – If this box is checked the speaker will be muted when PTT is pressed on • any channel. If unchecked the device is in full duplex mode on respective PTT channel. VAD Enable – If this box is checked the device will stop producing RTP audio packets after 6 •...
  • Page 15: Management Page

    Management page The Management tab currently provides an administrator access to input Syslog Settings for reporting device status, device type selection & browsing settings. Additional features will be added to this page as necessary. See figure 9 below. Figure 9 Syslog Active –...
  • Page 16: Update Firmware

    The Update Firmware page allows an administrator to easily & quickly update firmware on a device. From time to time ETC will send out firmware releases to fix bugs or add features. Simply click the browse button and navigate to where the firmware file has been saved then click Update Firmware.
  • Page 17: Diagnostics Page

    Diagnostics Page The Diagnostics page has been provided to allow an administrator access to troubleshooting tools such as Activity Log. These tools will be useful in providing ETC information specific to the device to aid in diagnosing problems. See Figure 11.
  • Page 18: Frequently Asked Questions

    Q: Channel is not registering? (No amber LED on a Channel) A: Via device web page, check to make sure the respective channel is enabled and has the correct SIP connection information i.e., SIP server IP, extension, password, etc. Q: How do I change channel’s label? A: Labels can be changed via the “SIP Configuration”...
  • Page 19: Appendix

    Appendix Specifications Media Channels • • Bandwidth - supports codecs: G.711 80 kbps, G.729 (4) SIP Lines 8kbps and Speex. • SIP, UDP Call Types • Linux OS, • SIP, hoot conferencing • Audio – 300Hz – 3kHz, 1 Watt RMS •...
  • Page 20: Syslog Messages

    Syslog Messages Below is a list of generic Syslog messages the CS-64 may produce which can be used with a customer provided Syslog Server. The messages have been classified into 2 categories; Critical & Verbose. Verbose - "Device type is " Verbose - "RTPD started"...
  • Page 21 Critical - "spk: Invalid poll descriptors count" Critical - "spk: Unable to obtain poll descriptors for write: " Critical - "spk: Write error: " Critical - "spk: Wait for poll failed" Critical - "g729ab_decode: Invalid parameter !" Verbose - "\nStat: total streams: " Verbose - "Stat: streamX: [ChX] ssrc: 0x"...
  • Page 22: Limited Warranty

    (2) to refund the price paid, provided that the hardware is returned to the point of purchase or such other place as ETC may direct with a copy of the sales receipt or dated itemized receipt.

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